Burberry burberrycareers.com Client Advisor https://burberrycareers.com/job/%EC%84%9C%EC%9A%B8-Client-Advisor-%ED%95%B4%EB%8B%B9%EC%82%AC%ED%95%AD/1376018900/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry 서울 해당사항 KR 1376018900A5 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>INTRODUCTION</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>JOB PURPOSE</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>FOOTER</b></H2></div><div></div></div></div> RETAIL OFFLINE 세일즈 (광주 지역) https://burberrycareers.com/job/Gwangju-%EC%84%B8%EC%9D%BC%EC%A6%88-%28%EA%B4%91%EC%A3%BC-%EC%A7%80%EC%97%AD%29-Not/704229200/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Gwangju Not KR 704229200A69 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>버버리에서는 창조의 힘이 가능성을 연다고 믿습니다. 우리의 목적은 상상력의 힘을 통해 경계를 넘고 우리 직원들, 고객들, 그리고 커뮤니티를 위한 새로운 가능성을 여는 것입니다. 이는 버버리가 시작된 1856년 이래로 버버리를 이끌어온 핵심 신념이며, 오늘날에도 여전히 우리 회사의 운영 방식에 중심이 되고 있습니다.</p><p>우리는 다양한 배경을 가진 창의적인 인재들이 성장할 수 있는 환경을 제공하고, 모든 일에 다양한 기술과 경험을 활용하는 것을 목표로 합니다. 또한, 우리는 목적 지향적이고 가치 중심적인 브랜드로서, 전 세계에 긍정적인 영향을 주고자 노력하고 있습니다. 이를 위해 고객을 위한 차세대 지속 가능한 럭셔리를 창조하고, 업계의 변화를 이끌며, 우리의 커뮤니티를 지원하는 것을 목표로 하고 있습니다.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="text-align:justify">Client Advisor는 버버리 브랜드의 앰버서더로 고객에게 탁월한 고객 서비스를 제공함으로써 브랜드의 가치를 전달하고, 고객 충성도를 높이며, 매출 목표를 달성하여 브랜드 성장에 기여합니다. 고객 서비스 전문가로서 버버리 브랜드와 제품에 대하여 높은 수준의 지식을 가지고, 고객의 선호와 니즈를 파악하여 개인화된 고객 서비스를 제공합니다.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>버버리 스탠다드를 바탕으로 고객 여정 제공 및 세일즈 목표 달성</li><li>브랜드와 제품에 대한 Clientelling으로 브랜드 가치 전달</li><li>최고 수준의 고객 서비스 제공</li><li>신규, 잠재 고객 발굴 및 기존, VIP 고객과 장기적인 관계 구축 및 유지</li><li>버버리 가이드라인을 준수하여 최상의 매장환경과 제품 컨디션 유지</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>버버리 브랜드 및 패션에 대한 열정과 관심이 있으신 분</li><li>럭셔리 마켓 특수성에 대한 이해와 VIC고객 보유자</li><li>최소 1년 이상의 경력, 럭셔리 브랜드 경험자 선호</li><li>영어, 중국어 등 외국어 가능자 선호</li><li>팀워크 및 긍정적인 마인드, 원활한 커뮤니케이션 스킬 보유자</li><li>고객 중심의 서비스 마인드 보유자</li><li>창의적이고 개방적인 사고 보유자</li></ul></div></div></div> RETAIL OFFLINE 세일즈 (부산 지역) https://burberrycareers.com/job/Busan-%EC%84%B8%EC%9D%BC%EC%A6%88-%28%EB%B6%80%EC%82%B0-%EC%A7%80%EC%97%AD%29-Not/704228500/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Busan Not KR 704228500A69 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>버버리에서는 창조의 힘이 가능성을 연다고 믿습니다. 우리의 목적은 상상력의 힘을 통해 경계를 넘고 우리 직원들, 고객들, 그리고 커뮤니티를 위한 새로운 가능성을 여는 것입니다. 이는 버버리가 시작된 1856년 이래로 버버리를 이끌어온 핵심 신념이며, 오늘날에도 여전히 우리 회사의 운영 방식에 중심이 되고 있습니다.</p><p>우리는 다양한 배경을 가진 창의적인 인재들이 성장할 수 있는 환경을 제공하고, 모든 일에 다양한 기술과 경험을 활용하는 것을 목표로 합니다. 또한, 우리는 목적 지향적이고 가치 중심적인 브랜드로서, 전 세계에 긍정적인 영향을 주고자 노력하고 있습니다. 이를 위해 고객을 위한 차세대 지속 가능한 럭셔리를 창조하고, 업계의 변화를 이끌며, 우리의 커뮤니티를 지원하는 것을 목표로 하고 있습니다.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="text-align:justify">Client Advisor는 버버리 브랜드의 앰버서더로 고객에게 탁월한 고객 서비스를 제공함으로써 브랜드의 가치를 전달하고, 고객 충성도를 높이며, 매출 목표를 달성하여 브랜드 성장에 기여합니다. 고객 서비스 전문가로서 버버리 브랜드와 제품에 대하여 높은 수준의 지식을 가지고, 고객의 선호와 니즈를 파악하여 개인화된 고객 서비스를 제공합니다.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>버버리 스탠다드를 바탕으로 고객 여정 제공 및 세일즈 목표 달성</li><li>브랜드와 제품에 대한 Clientelling으로 브랜드 가치 전달</li><li>최고 수준의 고객 서비스 제공</li><li>신규, 잠재 고객 발굴 및 기존, VIP 고객과 장기적인 관계 구축 및 유지</li><li>버버리 가이드라인을 준수하여 최상의 매장환경과 제품 컨디션 유지</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>버버리 브랜드 및 패션에 대한 열정과 관심이 있으신 분</li><li>럭셔리 마켓 특수성에 대한 이해와 VIC고객 보유자</li><li>최소 1년 이상의 경력, 럭셔리 브랜드 경험자 선호</li><li>영어, 중국어 등 외국어 가능자 선호</li><li>팀워크 및 긍정적인 마인드, 원활한 커뮤니케이션 스킬 보유자</li><li>고객 중심의 서비스 마인드 보유자</li><li>창의적이고 개방적인 사고 보유자</li></ul></div></div></div> RETAIL OFFLINE Store Operation Manager - London Sloane Street Flagship https://burberrycareers.com/job/London-Store-Operation-Manager-London-Sloane-Street-Flagship-Not/1420137300/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1420137300A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div>We are hiring a Store Operations Manager to join our flagship Sloane Street team. This role is integral to delivering a seamless luxury retail experience by leading all back-of-house operations with precision, efficiency and exceptional attention to detail. Through your passion for Burberry and commitment to operational excellence, you will ensure the store team is fully supported to deliver outstanding customer experiences. Working collaboratively across departments and with external partners, you will help create an environment where service, craftsmanship and performance can thrive.</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><div><ul><li>Lead and oversee all back-of-house operations, ensuring efficient and compliant store processes.</li><li>Deliver exceptional support and service to store teams, enabling a seamless customer experience on the shop floor.</li><li>Maintain high standards of organisation, stock accuracy and operational excellence across all areas of the store.</li><li>Build strong working relationships with internal departments and external service providers to ensure effective communication and execution.</li><li>Monitor operational activities and identify opportunities to improve efficiency, accuracy and service levels.</li><li>Champion Burberry standards, fostering a culture of professionalism, accountability and attention to detail.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><div><ul><li>Previous experience in retail operations, preferably within a luxury, premium retail or customer-focused environment.</li><li>Exceptional organisational skills with the ability to manage multiple priorities in a fast-paced setting.</li><li>Strong attention to detail and a commitment to maintaining the highest operational standards.</li><li>Effective communication and relationship-building skills across a variety of stakeholders.</li><li>Proactive problem-solving abilities with a focus on delivering practical and timely solutions.</li><li>Passion for luxury retail and a collaborative approach to supporting team success.</li><li>Use of SAP would be advantageous</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p></div></div></div> RETAIL OFFLINE Future opportunities - Client Advisor, Mall of The Emirates, Emirati Only (Full-Time/Part-Time) https://burberrycareers.com/job/Dubai-Future-opportunities-Client-Advisor%2C-Mall-of-The-Emirates%2C-Emirati-Only-%28Full-TimePart-Time%29-Not/1359364100/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Dubai Not AE 1359364100A7 <p><strong>Join Burberry Mall of The Emirates – Emirati Client Advisor (Full-Time &amp; Part-Time Opportunities)</strong></p><p> </p><p><strong>Are you ready to be at the forefront of luxury fashion in the heart of Dubai?</strong></p><p> </p><p>Burberry is looking for passionate <strong>Emirati Client Advisors</strong> to join our Mall of The Emirates store. This is your opportunity to become a key ambassador for one of the world’s most iconic luxury brands, delivering unforgettable experiences to our distinguished clientele.</p><p> </p><p><strong>Your Purpose:</strong><br>As a Client Advisor at Burberry, you will build meaningful relationships with clients, celebrate their milestones, and create personalised experiences that uphold the very best of Burberry’s luxury standards. You’ll be part of a team driving our Burberry Forward strategy, combining service excellence with commercial success.</p><p> </p><p><strong>What You’ll Do:</strong></p><p> </p><p><strong>Client Engagement:</strong></p><ul><li><p>Create and maintain strong relationships with clients through personalised attention and regular follow-ups.</p></li><li><p>Acquire and retain clients to grow your own and the store’s client book.</p></li><li><p>Conduct private appointments to drive loyalty, repeat business, and incremental sales.</p></li><li><p>Understand client preferences to support styling, wardrobe curation, and cross-selling.</p></li><li><p>Celebrate key client milestones to strengthen engagement and retention.</p></li><li><p>Maintain accurate client records and ensure exceptional client experience across the store.</p></li></ul><p> </p><p><strong>Service &amp; Sales Excellence:</strong></p><ul><li><p>Achieve individual and store sales targets and commercial KPIs.</p></li><li><p>Deliver a luxury service experience using your knowledge of Burberry’s fashion, products, and heritage.</p></li><li><p>Guide clients through the full Burberry journey, from first impression to follow-up.</p></li><li><p>Provide efficient after-sales service to foster long-term loyalty.</p></li><li><p>Support store operations including stock management, replenishment, and visual merchandising.</p></li><li><p>Contribute to a collaborative, inspiring team culture.</p></li></ul><p><strong>Who You Are:</strong></p><ul><li><p>Authentic, confident, and passionate about luxury fashion.</p></li><li><p>Creative in your approach to selling and engaging clients.</p></li><li><p>Strive for excellence in every client interaction.</p></li><li><p>Culturally connected, with strong communication skills in Arabic; English is a plus.</p></li><li><p>Curious and enthusiastic about fashion, art, and culture.</p></li></ul><p><strong>Experience &amp; Requirements:</strong></p><ul><li><p>Minimum 1 years in a client-focused role, ideally in luxury retail.</p></li><li><p>Proven track record in exceeding sales targets and delivering personalised client experiences.</p></li><li><p>Fluent in Arabic; English proficiency is desirable.</p></li><li><p>Strong understanding of retail operations, product knowledge, and competitor landscape.</p></li></ul><p><strong>Why Burberry:</strong></p><ul><li><p>Work with one of the world’s most prestigious luxury brands.</p></li><li><p>Access to exclusive fashion, styling, and cultural experiences.</p></li><li><p>Be part of a supportive, high-performing team that celebrates individuality.</p></li><li><p>Opportunities for career development in the UAE and internationally.</p></li></ul><p><strong>Full-Time and Part-Time positions available.</strong></p><p><strong>Apply today and become a part of Burberry’s legacy in Dubai.</strong></p><p> </p><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p> </p> RETAIL OFFLINE Team Manager - Regent Street Global Flagship https://burberrycareers.com/job/London-Team-Manager-Regent-Street-Global-Flagship-Not/1377453800/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1377453800A5 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div>We are hiring a <strong>Team Manager</strong> to join our Regent Street flagship, supporting the Store Director, Assistant Store Director and fellow Team Managers to drive category performance and deliver an exceptional Burberry experience. This role plays a key part in leading and developing the sales team, combining commercial insight with inspiring people leadership. Through real-time coaching and hands-on floor leadership, you will help bring Burberry Behaviours to life for both clients and colleagues.</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><div><ul><li>Partner closely with the management team and advisors to drive category performance and commercial results.</li><li>Lead, motivate and supervise the sales team on the shop floor to deliver consistently elevated customer experiences.</li><li>Drive sales goal attainment through active floor presence and real-time performance coaching.</li><li>Role model Burberry Behaviours, embedding brand values into daily ways of working.</li><li>Support talent development through regular feedback, coaching and performance conversations.</li><li>Contribute to a positive, inclusive and high-performing team environment within the Regent Street store.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><div><ul><li>Proven experience leading teams within a fast paced premium or luxury retail environment.</li><li>Commercially minded, with a clear understanding of how to drive category performance and sales outcomes.</li><li>Confident coaching others in the moment, with a people-centred and supportive leadership style.</li><li>Passionate about delivering exceptional customer experiences and building long-term client relationships.</li><li>Collaborative and adaptable, thriving in a varied flagship environment.</li><li>Aligned with Burberry values and motivated by purpose-led luxury.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p></div></div></div> RETAIL OFFLINE Social Art Director, Beauty (FTC) https://burberrycareers.com/job/London-Social-Art-Director%2C-Beauty-%28FTC%29-Not/1388541000/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1388541000A4 <div>INTRODUCTION</div><div>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  </div><div> </div><div>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</div><div> </div><div>JOB PURPOSE</div><div>We are looking for a Social Art Director, Beauty to lead the creative development of social first content across Burberry Beauty channels. This is a senior creative role for someone deeply embedded in the global beauty landscape, with an exceptional eye for craft, culture, and platform native storytelling.</div><div> </div><div>You will shape and evolve Burberry Beauty’s social visual language, ensuring it is elevated, distinctive, and culturally relevant, while staying true to the house’s creative direction. Working closely with social, marketing, product, and production teams, you will translate beauty strategy into compelling content that drives engagement, desirability, and brand relevance.</div><div> </div><div>KEY RESPONSIBILITIES</div><ul style="list-style-type:disc"><li><div>Lead the creative direction of social first beauty content across platforms</div></li><li><div>Bring a strong point of view on beauty trends, aesthetics, and storytelling formats</div></li><li><div>Concept and execute innovative, platform native ideas, from tutorials and creator led content to product storytelling and visual experimentation</div></li><li><div>Act as Art Director on set for beauty shoots, ensuring excellence in lighting, texture, colour, and product representation</div></li><li><div>Capture iPhone self shot content where required, with strong understanding of TikTok and short form video language</div></li><li><div>Develop and evolve Burberry Beauty’s social visual identity, ensuring consistency with wider brand campaigns</div></li><li><div>Collaborate with Beauty Art Directors and Design teams to extend campaign and launch creative into social</div></li><li><div>Manage creative relationships with agencies, creators, photographers, stylists, and collaborators</div></li><li><div>Translate briefs into compelling visual narratives using mood boards, references, and treatments</div></li><li><div>Ensure content is optimized for platform formats, pacing, and storytelling</div></li><li><div>Manage multiple streams of work, providing visibility on timelines, progress, and risks</div></li><li><div>Use performance insights to inform and evolve creative output</div></li><li><div>Mentor and guide junior creatives where appropriate</div></li></ul><div> </div><div>PERSON PROFILE</div><ul style="list-style-type:disc"><li><div>Proven experience as an Art Director, with a strong focus on beauty, luxury experience preferred</div></li><li><div>Deep understanding of the global beauty industry, creators, competitors, and cultural movements</div></li><li><div>A standout portfolio showcasing beauty led social content across image and video</div></li><li><div>Strong expertise in art directing beauty shoots with exceptional attention to skin, texture, and detail</div></li><li><div>In depth knowledge of social platforms and content performance</div></li><li><div>Experience working with beauty creators and influencers</div></li><li><div>Ability to translate brand strategy into culturally relevant visual storytelling</div></li><li><div>Excellent communication and presentation skills, confident working with senior stakeholders</div></li><li><div>Strong organisational skills in a fast paced, multi project environment</div></li><li><div>Proficiency in Figma, Adobe Creative Suite, and video editing tools</div></li><li><div>Degree in a creative discipline or equivalent experience</div></li></ul> Beauty Client Advisor https://burberrycareers.com/job/Shibuya-Ku-Client-Advisor-Not/1422823900/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Shibuya-Ku Not JP 1422823900A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div></div></div></div> RETAIL OFFLINE Senior/ Client Advisor Opportunities https://burberrycareers.com/job/Hong-Kong-Senior-Client-Advisor-Opportunities-Not/915647100/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Hong Kong Not HK 915647100A50 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. </p><p>Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. </p><p>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.    <br> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>SERVICE AND SALES </p><p>Meet and exceed individual and store sales and other commercial KPIs  </p><p>Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction </p><p>Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling </p><p>Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. </p><p>Be efficient in following-up and delivering after-sales services to our clients </p><p>Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required </p><p>Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines </p><p>Foster team work and a positive work climate </p><p>CLIENT ENGAGEMENT </p><p>Build meaningful relationships with Clients </p><p>Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. </p><p>Capture new luxury clients to grow the individual and store client book with a commercial objective mindset </p><p>Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>A proven track record in delivering sales and exceeding targets </p><p>Previous experience in Clientelling  </p><p>A strong interest in fashion, art and culture  </p><p>Strong product knowledge and good understanding of store retail operations </p><p>Understanding of competitor products  </p><p>Experience in working as part of a team </p><p>Fluent in local language; English proficiency is desirable </p><p>Other language knowledge is desirable </p><p>Demonstrates Confidence, Curiosity, Conviction, and Care  </p><p>Enjoys being part of a team </p><p>Energetic, Pro-active and self-motivated </p><p>Detail-oriented and creative with a passion for selling  </p><p>Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels </p><p>Results driven and commercial mindset   </p><p>Flexible, collaborative and adaptable approach to work </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: Hong Kong S.A.R, China || Not Applicable || Hong Kong || || || n/a ||</p></div></div></div> Senior Client Advisor https://burberrycareers.com/job/%EC%84%9C%EC%9A%B8-Senior-Client-Advisor-%ED%95%B4%EB%8B%B9%EC%82%AC%ED%95%AD/1404331900/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry 서울 해당사항 KR 1404331900A2 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div></div></div></div> RETAIL OFFLINE Sales Associate https://burberrycareers.com/job/%EC%97%AC%EC%A3%BC-Sales-Associate-%ED%95%B4%EB%8B%B9%EC%82%AC%ED%95%AD/1378144600/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry 여주 해당사항 KR 1378144600A5 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p style="text-align:justify">Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p> </p><p>개인 및 매장 판매 목표를 초과 달성하기 위해 노력하고 소매점 주도 성장의 주요 전략을 실행하고 프랜차이즈, 운영 효율성 및 모든 부서 카테고리 개발을 활용합니다. 새로운 고객을 개발하는 책임을 소유하고 기존 고객과의 관계를 유지하는 것뿐만 아니라 모든 상호 작용 동안 Burberry Experience를 매일 수용하고 준수합니다.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p align="left"><strong><u>Sales &amp; Service</u></strong></p><ul><li>Burberry Experience를 포용하고 회사의 트레이닝 가이드라인에 따르며, 버버리 럭셔리 브랜드의 수준과 이미지를 반영하기 위해 노력</li><li>버버리 행동강령을 바탕으로 지속적으로 개인 세일즈 목표를 달성</li><li>뛰어난 대인관계와 커뮤니케이션 능력을 발휘하여 고객에게 서비스 제공</li></ul><p align="left"> </p><p align="left"><strong><u>Cultivate</u></strong></p><ul><li>적극적으로 고객을 발굴하고 로열티 있는 고객으로 만들기</li><li>모든 Cultivate 요구사항 숙지 세일즈로 연계될 수 있도록 고객에게 이메일 발송하여 매장에 재방문할 수 있도록 초대</li><li>최신 업데이트 된 Client Book을 이용하여 세일즈 진행</li></ul><p align="left"> </p><p align="left"><strong><u>Visual Standards</u></strong></p><ul><li>회사 규정 준수, 버버리 가이드라인에 맞는 Visual 테크닉 사용<ul><li>Monthly Floorset 이해하고 실행하기</li><li>제품 걸어서 제 자리에 놓기</li><li>판매 후 제품 보충해 놓기</li><li>제품을 제대로 된 장소에 접거나 걸어 놓기</li><li>가격표 옷 안에 넣어서 고객이 바로 보지 않도록 하기</li></ul></li></ul><p align="left" style="margin-left:36.0pt"> </p><p align="left"><strong><u>Floor Presence &amp; Maintenance</u></strong></p><ul><li>하루의 시작 : 매장에 도착하여 고객을 맞을 준비가 되었는지 확인</li><li>하루의 끝 : 모든 상품이 제대로 보충되어 있어서 다음날 판매할 준비가 되어 있는지 확인</li><li>매장에서 항상 액티브 하게 업무에 임할 것</li><li>피팅룸 항상 청결히 유지할 것</li></ul><p align="left"> </p><p align="left"><strong><u>Back of The House Support</u></strong></p><ul><li>마크다운 프로세스, 매년 진행하는 재고관리, 세일행사 도와주기</li><li>매장에서 필요한 물건 전달주기</li><li>Back of the House(창고) 정리하기</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>적극적인 태도로 업무에 임할 것</li><li>명확하고 효율적인 커뮤니케이션을 위해 항상 모든 직원들과 친밀하게 지낼 것</li><li>긍정적이고 업무에 책임을 지는 모습을 보여줄 것</li><li>결과 중심적이면서 유연하게 변화에 대처할 것</li><li>패션, 디자인에 대한 관심</li><li>POS와 매장 시스템에 대한 이해</li><li>최소 1년 이상 럭셔리나 관련 인더스트리 업무 경험</li><li>중국어, 영어 가능자 우대</li><li>고등학교 이상의 학력 소지자 (초대졸 및 대학교 졸업자 포함)</li><li>패션 관련 학위 소지자 우대, 명품판매 또는 서비스 관련 유경험자 선호</li><li>장애인, 국가보훈 대상자는 관계법령에 의거 우대</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Financial Targets: achieving individual and store sales goals targets, UPT, ATV, Client Development.</li><li>Excellent customer service through Burberry Experience Evaluations.</li><li>Capture compliance.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>버버리는 기회 균등 고용주이며, 지원자를 동등하게 대하고 스킬과 경력 만을 바탕으로 채용합니다.</p><p> </p><p>Posting Notes: South Korea || 해당사항 없음 || 여주 || RETAIL OFFLINE || OUTLET || n/a ||</p></div></div></div> RETAIL OFFLINE Store Manager https://burberrycareers.com/job/Chiba-Shi-Store-Manager-Not/1387260800/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Chiba-Shi Not JP 1387260800A4 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><ul><li>To provide leadership for the store, setting an excellent standard for the store and inspiring the team to achieve it.</li><li>To own the employee experience, driving employee satisfaction and elevating team behaviours.</li><li>To own the customer experience, driving customer satisfaction and increasing brand loyalty.</li><li>To drive performance and growth, through excellent operational and commercial execution.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Establish a constant focus on Brand, continually driving engagement, knowledge and passion for the Brand across the store team</li><li>Be on the shop floor</li><li>Be a presence leading on the shop floor, acting as a brand ambassador and role modelling Burberry behaviours</li><li>Monitor, coach and provide feedback to the store team to deliver excellent customer experience</li><li>Maintain a luxury environment, ensuring excellent execution and maintenance of Visual Merchandising guidelines across the store</li><li>Drive the use of digital assets to enhance the customer experience</li><li>Retain and develop talent</li><li>Lead, inspire and manage a high performing, positive store team</li><li>Continually elevate the capability of the store team through recruitment, staff development, mobility and effective succession planning</li><li>Establish a learning culture and maintain a strong connection of the store team to the Brand</li><li>Advocate product</li><li>Have excellent product knowledge and drive the same standard across the store team</li><li>Maintain a strong understanding of product sales performance and optimise sales of the available inventory</li><li>Nurture customer relationships</li><li>Establish and embed customer focused behaviours across the store team</li><li>Build and cultivate long term customer relationships and lead the team to do the same</li><li>Drive store performance and productivity</li><li>Build and maintain familiarity with the local external environment; customers, competitors and talent</li><li>Maintain a commercial mindset and continually identify and convert opportunities to drive store performance</li><li>Drive operational excellence across all areas of the store</li><li>Ensure compliance with all corporate standards, policies and initiatives</li><li>Health and Safety</li><li>Ensure your store has a written plan in place that details the actions to be taken in the event of an emergency evacuation. This plan must be practiced at least annually, involving all employees, and recorded on Rivo as having been completed</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>Demonstrated alignment with the Burberry Store Management behaviours:</p><ul><li>Service Focused</li><li>Leading to Inspire</li><li>Commercially Aware</li><li>Developing Talent</li><li>Driving Excellence</li><li>Local language plus English.</li><li>A passion for and interest in fashion, and a luxury ethos.</li><li>A digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites.</li><li>Awareness of local employment  and retail legislation.</li><li>Flexible to work as required to meet store needs.</li><li>Experience in a luxury brand or in a luxury service and selling environment.</li><li>Retail Management experience appropriate to the role, to be assessed based on the size and complexity of previous roles. Metrics will include sales turnover and volume and the number and types of roles previously managed.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Performance against the Burberry Store Management behaviours</li><li>Sales &amp; Conversion</li><li>Burberry Experience &amp; Data Capture scores</li><li>Shrinkage</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: Japan || Not Applicable || Chiba-Shi || RETAIL OFFLINE || MAINLINE || n/a ||</p></div></div></div> RETAIL OFFLINE Training Manager https://burberrycareers.com/job/Tokyo-Training-Manager-Not/1387260200/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Tokyo Not JP 1387260200A4 <p style="text-align:justify;line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u>Introduction:</u></strong></p><p style="margin:0.0cm;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif">At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.</p><p style="margin:0.0cm;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><p style="margin:0.0cm;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif">We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</p><p style="margin:0.0cm;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><p style="margin:0.0cm;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u>Job Purpose:</u></strong></p><p style="margin:0.0cm;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif">Serve as a service‑excellence ambassador, responsible for driving retail capability, uplifting service standards, and enhancing commercial performance across Burberry Japan. This role manages the delivery of retail training, develops store talent, and ensures the Burberry service philosophy is consistently brought to life across all Japan retail locations.</p><p style="margin:0.0cm;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><p style="margin:0.0cm;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u>Key Responsibilities:</u></strong></p><ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"><li style="color:black;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">Deliver in‑store training personally, including selling skills, brand rituals, clienteling, and service excellence programs.</li><li style="color:black;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">Conduct frequent store visits to observe customer experience, coach teams, assess service execution, and identify training gaps.</li><li style="color:black;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">Partner with Store Managers and Retail Managers to coach on service excellence and elevate the overall store experience.</li><li style="color:black;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">Ensure consistent message delivery, training quality, and effective time prioritization across Japan retail stores.</li><li style="color:black;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">Localize and adapt global training content for the Japan retail environment.</li><li style="color:black;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">Support store leadership capability development through coaching moments and targeted learning programs.</li><li style="color:black;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">Share insights on product experience, and customer engagement improvements.</li></ul><p style="margin:0.0cm;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong> </strong></p><p style="margin:0.0cm;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u>Qualifications &amp; Requirements:</u></strong></p><ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"><li style="color:black;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">Bachelor’s degree or equivalent</li><li style="color:black;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">Experience in retail training, ideally in luxury fashion retail</li><li style="color:black;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">Native-level Japanese and business-level English (both written and spoken)</li><li style="color:black;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">Strong communication and coaching skills </li><li style="color:black;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">Training design and facilitation capability</li><li style="color:black;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">Strong collaboration and stakeholder management skills</li></ul> COMMERCIAL RESOURCES Merchandising Manager https://burberrycareers.com/job/Tokyo-Merchandising-Manager-Not/1403135100/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Tokyo Not JP 1403135100A2 <p style="text-align:justify;line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u><span style="font-size:10.0pt;font-family:&#39;Burberry House&#39;;color:#000f9f">Introduction:</span></u></strong></p><p style="margin:0.0cm;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:&#39;Burberry House&#39;;color:#000f9f">At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.</span></p><p style="margin:0.0cm;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><p style="margin:0.0cm;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:&#39;Burberry House&#39;;color:#000f9f">We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</span></p><p style="margin:0.0cm;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><p style="margin:0.0cm;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u><span style="font-size:10.0pt;font-family:&#39;Burberry House&#39;;color:#000f9f">Job Purpose:</span></u></strong></p><p style="margin:0.0cm;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:&#39;Burberry House&#39;;color:#000f9f">Be responsible for developing, executing, and optimizing the menswear assortment strategy for Burberry Japan. This role ensures commercial performance while protecting brand integrity, delivering seasonal product strategies aligned with global direction and tailored to the Japanese market. The position partners closely with Global Merchandising, Retail, Planning, Marketing, VM, and Supply Chain teams to drive profitable growth and elevate the customer experience.</span></p><p style="margin:0.0cm;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><p style="margin:0.0cm;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u><span style="font-size:10.0pt;font-family:&#39;Burberry House&#39;;color:#000f9f">Key Responsibilities:</span></u></strong></p><ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"><li style="color:#000f9f;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:&#39;Burberry House&#39;">Define and implement seasonal range plans: assortment, pricing, country of origin (COO), and competitor positioning, in collaboration with global and local stakeholders (Design, Product Development, Planning, VM, Marketing etc.)</span></li><li style="color:#000f9f;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:&#39;Burberry House&#39;">Oversee category performance: analyze weekly/monthly sales, sell-through, stock levels; recommend and execute in-season trading actions (e.g., reorders, markdowns)</span></li><li style="color:#000f9f;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:&#39;Burberry House&#39;">Manage sample budgets and ordering processes to support wholesale, retail, and e</span><span style="font-size:10.0pt;font-family:&#39;Cambria Math&#39;, serif">‑</span><span style="font-size:10.0pt;font-family:&#39;Burberry House&#39;">commerce launches</span></li><li style="color:#000f9f;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:&#39;Burberry House&#39;">Conduct regular market research: analyze competitor activity, customer trends, and local fashion movements; report insights to global HQ</span></li><li style="color:#000f9f;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:&#39;Burberry House&#39;">Collaborate on capsule and promotional buying, OTB planning, and inventory strategies, ensuring alignment with Finance budgets and margin targets</span></li><li style="color:#000f9f;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:&#39;Burberry House&#39;">Partner with Visual Merchandising and Retail teams to support product launches, store floor sets, and clienteling training</span></li><li style="color:#000f9f;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:&#39;Burberry House&#39;">Present buy proposals and performance insights to regional/global teams; support investor relation commentary if required</span></li></ul><p style="margin:0.0cm;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:10.0pt;font-family:&#39;Burberry House&#39;;color:#000f9f"> </span></strong></p><p style="margin:0.0cm;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u><span style="font-size:10.0pt;font-family:&#39;Burberry House&#39;;color:#000f9f">Qualifications &amp; Requirements:</span></u></strong></p><ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"><li style="color:#000f9f;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:&#39;Burberry House&#39;">Bachelor’s degree or equivalent</span></li><li style="color:#000f9f;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:&#39;Burberry House&#39;">8</span><span style="font-size:10.0pt;font-family:&#39;Burberry House&#39;">+ years in fashion merchandising (luxury </span><span style="font-size:10.0pt;font-family:&#39;Burberry House&#39;">Retail</span><span style="font-size:10.0pt;font-family:&#39;Burberry House&#39;"> preferred)</span></li><li style="color:#000f9f;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:&#39;Burberry House&#39;">Native-level Japanese and business-level English (both written and spoken)</span></li><li style="color:#000f9f;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:&#39;Burberry House&#39;">Strong analytical aptitude—advanced Excel and retail math capabilities</span></li><li style="color:#000f9f;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:&#39;Burberry House&#39;">Commercial acumen and margin-focused decision-making rooted in data</span></li><li style="color:#000f9f;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:&#39;Burberry House&#39;;color:#000f9f">Strategic thinker with an innovative and collaborative approach</span></li></ul> MERCHANDISING & PLANNING Client Advisor https://burberrycareers.com/job/Bangkok-Client-Advisor-Not/636872900/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Bangkok Not TH 636872900A79 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p> </p><p>"I think one of the things that makes Burberry different is that we're always looking forward - experimenting, trying new things and pushing boundaries."</p><p> </p><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.</p><p> </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>ABOUT THE ROLE</b></H2></div><div><p style="text-align:justify"> </p><p>As our Senior Client Advisor/ Client Advisor, you can look forward to opportunities to propel your career with exciting opportunities within the retail team, in both specialist and management roles.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>YOU WILL:</b></H2></div><div><p> </p><ul><li>Have background preferably in a fashion retail environment</li><li>Continually challenge, innovate and collaborate to strive for excellence</li><li>Take ownership in delivery of exceptional experiences in your client engagements while exhibiting the Burberry Values</li><li>Build and nurture inspiring, enduring connections with clients and your team</li><li>Have genuine passion for fashion and styling</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>SUCCESSFUL INDIVIDUALS CAN EXPECT:</b></H2></div><div><p style="margin-bottom:11.0px"> </p><ul><li>Competitive total compensation with performance based incentives</li><li>Training team committed to your learning and career development</li><li>Off days dedicated to your well-being</li><li>A fun, lively and collaborative work environment</li></ul><p> </p><p style="text-align:center"><b>At Burberry, we believe that creativity open spaces for ourselves, our customers and our communities</b></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: Thailand || Not Applicable || Bangkok || RETAIL OFFLINE || 5538 || n/a ||</p><p> </p><p><span style="color:#ffffff">#LI-KH1</span></p></div></div></div> RETAIL OFFLINE Client Advisor https://burberrycareers.com/job/Kuala-Lumpur-Client-Advisor-Not/636872800/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Kuala Lumpur Not MY 636872800A79 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>Born from innovation, Burberry is a global luxury brand with a rich British heritage. </p><p>Founded in 1856, our brand is underpinned by our founder’s passion for the outdoors. Thomas Burberry invented the innovative rain-ready fabric gabardine to protect explorers from the elements. In doing so, he created the foundation for the iconic Burberry trench coat, which remains core to the business even today. </p><p>Guided by our history of exploration and our shared belief that ‘creativity open spaces’, our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.</p><p>As a values-driven brand, we are committed to creating the next generation of sustainable luxury and believe that diversity, equity and inclusion are essential to fulfilling our purpose. Fostering an inclusive culture where differences are valued and embraced enables us to be more creative, engaged and make a more meaningful contribution to the world around us.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>ABOUT THE ROLE</b></H2></div><div><p>As our Client Advisor, you can look forward to opportunities to propel your career with exciting opportunities within the retail team, in both specialist and management roles.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>YOU WILL:</b></H2></div><div><ul><li>Have background preferably in a fashion retail environment</li><li>Continually challenge, innovate and collaborate to strive for excellence</li><li>Take ownership in delivery of exceptional experiences in your client engagements while exhibiting the Burberry Values</li><li>Build and nurture inspiring, enduring connections with clients and your team</li><li>Have genuine passion for fashion and styling</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>SUCCESSFUL INDIVIDUALS CAN EXPECT:</b></H2></div><div><ul><li>Competitive total compensation with performance based incentives</li><li>Training team committed to your learning and career development</li><li>Off days dedicated to your well-being</li><li>A fun, lively and collaborative work environment</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div><p style="text-align:center"><b>At Burberry, we believe that creativity open spaces for ourselves, our customers and our communities</b></p><p> </p><p>Posting Notes: Malaysia || Not Applicable || Kuala Lumpur || Retail || 5538 || n/a ||</p><p> </p><p><span style="color:#ffffff">#LI-KH1</span></p></div></div></div> Retail Service Lead https://burberrycareers.com/job/Garden-City-Service-Lead-New/1427443100/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Garden City New US 1427443100A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>Daily floor supervision of sales team ensuring great customer experiences and thereby driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client; act as a “quality control” supervisor ensuring that every interaction with a customer is memorable.</li><li>Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs</li><li>Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies.</li><li>Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customers</li><li>Drive partnership on the selling floor between sales associates, specialists, stock associates and operations team</li><li>Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions.</li><li>Develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews.</li><li>Lead by example by delivering the Burberry Experience to customers when necessary.</li><li>Partner with GM, SM and S&amp;P to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates.</li><li>Partner with store management to set goal expectations. Deliver formal performance feedback in partnership with store management through monthly Burberry Experience Development Plans.</li><li>Resolve difficult customer issues and escalate to management when necessary.</li><li>In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales</li><li>Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible.</li><li>Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level.</li><li>Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations.</li><li>Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures</li><li>Additional duties as required.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Advanced knowledge of POS system.</li><li>Previous experience with Apple mobile devices and comfortable with the use of digital tools.</li><li>1-2 years previous supervisory or management experience in retail sales.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Monthly Burberry Experience evaluation score</li><li>Managing performance improvement and development of associates</li><li>Improvement in every KPI within the retail scorecard</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || New York (US-NY) || Garden City || RETAIL OFFLINE || MAINLINE || n/a ||</p></div></div></div><p>Expected base salary for the role will generally be between $27.00 and $28.50 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.</p><p> </p><p>This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p><p>​</p> RETAIL OFFLINE Client Advisor - Amsterdam PC Hooftstraat https://burberrycareers.com/job/Amsterdam-Client-Advisor-Amsterdam-PC-Hooftstraat-Not/1428426500/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Amsterdam Not NL 1428426500A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. </p><p>Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. </p><p>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.    <br> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>SERVICE AND SALES </p><p>Meet and exceed individual and store sales and other commercial KPIs  </p><p>Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction </p><p>Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling </p><p>Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. </p><p>Be efficient in following-up and delivering after-sales services to our clients </p><p>Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required </p><p>Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines </p><p>Foster team work and a positive work climate </p><p>CLIENT ENGAGEMENT </p><p>Build meaningful relationships with Clients </p><p>Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. </p><p>Capture new luxury clients to grow the individual and store client book with a commercial objective mindset </p><p>Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>A proven track record in delivering sales and exceeding targets </p><p>Previous experience in Clientelling  </p><p>A strong interest in fashion, art and culture  </p><p>Strong product knowledge and good understanding of store retail operations </p><p>Understanding of competitor products  </p><p>Experience in working as part of a team </p><p>Fluent in local language; English proficiency is desirable </p><p>Other language knowledge is desirable </p><p>Demonstrates Confidence, Curiosity, Conviction, and Care  </p><p>Enjoys being part of a team </p><p>Energetic, Pro-active and self-motivated </p><p>Detail-oriented and creative with a passion for selling  </p><p>Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels </p><p>Results driven and commercial mindset   </p><p>Flexible, collaborative and adaptable approach to work </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: Netherlands || Not Applicable || Amsterdam || RETAIL OFFLINE || MAINLINE || n/a ||</p></div></div></div> RETAIL OFFLINE Department Manager Accessories -57th Street https://burberrycareers.com/job/New-York-Department-Manager-Accessories-57th-Street-New/1417020800/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry New York New US 1417020800A1 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="text-align:justify">Supporting the Store Manager to drive category performance with supervision of sales team to ensure great customer experiences. Driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience and Burberry Behaviours.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Lead sales associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs</li><li>Work to drive sales for an assigned category including partnering with the Store Manager on sell-through, team training on assigned category</li><li>Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies</li><li>Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customers</li><li>Drive partnership on the selling floor between sales associates, specialists, stock and operations team</li><li>Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions</li><li>Working closely with the Store Manager to develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews</li><li>Lead the integration of new joiners to the business</li><li>Lead by example by delivering the Burberry Experience to customers when necessary</li><li>Partner with Store Manager and Training to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates.</li><li>Resolve difficult customer issues and escalate to management when necessary.</li><li>In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales</li><li>Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible.</li><li>Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level</li><li>Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations</li><li>Create and maintain an open, positive and harmonious work environment</li><li>Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures</li><li>Additional duties as required.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Advanced knowledge of POS system</li><li>Ability to handle complex customer service issues; (i.e. dissatisfied customers, complaints, returns, repairs &amp; after-sales)</li><li>Able to use a fluent and professional dialogue with clients and staffs</li><li>Previous experience with Apple mobile devices and comfortable with the use of digital tools</li><li>1-2 years previous supervisory or management experience in retail sales</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Monthly Burberry Experience evaluation score</li><li>Managing performance improvement and development of associates</li><li>Improvement in every KPI within the retail scorecard</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>•    Expected base salary for the role will generally be between $115,000.00 and $125,000.00 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.</p><p>•    This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p></div></div></div> RETAIL OFFLINE Team Manager - London Heathrow Airport T4 https://burberrycareers.com/job/Hounslow-Team-Manager-London-Heathrow-Airport-T4-Not/1420981400/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Hounslow Not GB 1420981400A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p> </p><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. <br> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div>We are hiring a Team Manager to join our Heathrow Terminal 4 store, where you will play a key role in delivering exceptional client experiences and driving commercial success. Working closely with your team on the shop floor, you will inspire a culture of service excellence, fostering meaningful client relationships while bringing Burberry’s values to life every day. This role combines people leadership, client engagement and operational excellence to maximise store performance across all product categories. As a Burberry ambassador, you will create an environment where both clients and colleagues can thrive.</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Lead, coach and develop team of 3 to deliver exceptional service and elevated client experiences.</li><li>Drive commercial performance by achieving sales targets and contributing to the overall success of the store.</li><li>Foster a client-centric culture that builds long-term relationships and encourages client loyalty.</li><li>Collaborate with store leadership to identify opportunities for business growth and continuous improvement.</li><li>Ensure operational standards are consistently maintained, supporting an efficient and premium store environment.</li><li>Champion Burberry’s values and brand vision, inspiring the team through visible leadership on the shop floor.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><div><ul><li>Experience leading teams within a customer-focused retail environment.</li><li>Strong ability to inspire, coach and develop individuals to achieve their potential.</li><li>Knowledge of Heathrow operations and clienteling within an airport environment</li><li>Commercial awareness with the ability to balance client experience and business objectives.</li><li>Adaptable and resilient, with a proactive approach to problem-solving and decision-making.</li><li>Passion for luxury retail, exceptional service and delivering memorable customer experiences.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p></div></div></div> RETAIL OFFLINE Client Advisor Opportunities - Hong Kong https://burberrycareers.com/job/Hong-Kong-Client-Advisor-Opportunities-Hong-Kong-Not/930854200/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Hong Kong Not HK 930854200A49 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. </p><p>Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. </p><p>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.    <br> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>SERVICE AND SALES </p><p>Meet and exceed individual and store sales and other commercial KPIs  </p><p>Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction </p><p>Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling </p><p>Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. </p><p>Be efficient in following-up and delivering after-sales services to our clients </p><p>Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required </p><p>Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines </p><p>Foster team work and a positive work climate </p><p>CLIENT ENGAGEMENT </p><p>Build meaningful relationships with Clients </p><p>Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. </p><p>Capture new luxury clients to grow the individual and store client book with a commercial objective mindset </p><p>Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>A proven track record in delivering sales and exceeding targets </p><p>Previous experience in Clientelling  </p><p>A strong interest in fashion, art and culture  </p><p>Strong product knowledge and good understanding of store retail operations </p><p>Understanding of competitor products  </p><p>Experience in working as part of a team </p><p>Fluent in local language; English proficiency is desirable </p><p>Other language knowledge is desirable </p><p>Demonstrates Confidence, Curiosity, Conviction, and Care  </p><p>Enjoys being part of a team </p><p>Energetic, Pro-active and self-motivated </p><p>Detail-oriented and creative with a passion for selling  </p><p>Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels </p><p>Results driven and commercial mindset   </p><p>Flexible, collaborative and adaptable approach to work </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: Hong Kong S.A.R, China || Not Applicable || Hong Kong || || || n/a ||</p></div></div></div> Future Client Advisor Opportunities | South Coast Plaza https://burberrycareers.com/job/Costa-Mesa-Future-Client-Advisor-Opportunities-South-Coast-Plaza-Cali/1428671000/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Costa Mesa Cali US 1428671000A0 <p>INTRODUCTION<br>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   <br>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p><p> </p><p>JOB PURPOSE<br>The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. <br>Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. <br>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.    </p><p> </p><p>RESPONSIBILITIES<br>SERVICE AND SALES <br>•    Meet and exceed individual and store sales and other commercial KPIs  <br>•    Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction <br>•    Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling <br>•    Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. <br>•    Be efficient in following-up and delivering after-sales services to our clients <br>•    Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required <br>•    Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines <br>•    Foster team work and a positive work climate </p><p> </p><p>CLIENT ENGAGEMENT <br>•    Build meaningful relationships with Clients <br>•    Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. <br>•    Capture new luxury clients to grow the individual and store client book with a commercial objective mindset <br>•    Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests </p><p> </p><p>PERSONAL PROFILE<br>•    A proven track record in delivering sales and exceeding targets <br>•    Previous experience in Clientelling  <br>•    A strong interest in fashion, art and culture  <br>•    Strong product knowledge and good understanding of store retail operations <br>•    Understanding of competitor products  <br>•    Experience in working as part of a team <br>•    Fluent in local language; English proficiency is desirable <br>•    Other language knowledge is desirable <br>•    Demonstrates Confidence, Curiosity, Conviction, and Care  <br>•    Enjoys being part of a team <br>•    Energetic, Pro-active and self-motivated <br>•    Detail-oriented and creative with a passion for selling  <br>•    Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels <br>•    Results driven and commercial mindset   <br>•    Flexible, collaborative and adaptable approach to work </p><p> </p><p>FOOTER</p><p><br>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>•    Expected base salary for the role will generally be between $26.00 and $28.00 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.</p><p> </p><p>•    This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p> RETAIL OFFLINE PR Assistant https://burberrycareers.com/job/Tokyo-PR-Assistant-Not/1411345700/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Tokyo Not JP 1411345700A1 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.</p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>Support all PR activities to enhance Burberry’s presence in the Japan market.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Manage the showroom, and handle the delivering and leasing of PR samples</li><li>Responsible for product press releases, giftings, and support other press activities, such as, global press release</li><li>Lead daily editorial outreach; pitching/seeking out editorial opportunities in-line with communications strategy</li><li>Communicate and build stronger relationship with press and stylists</li><li>Support coordinating and arranging the tasks related to events and runway show</li><li>Handle administrative tasks such as, invoice management, leasing list, reports etc.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Experience in PR (in-house or agency, preferably in fashion/luxury)</li><li>Native-level Japanese and business-level English (both written and spoken)</li><li>Excellent communication, presentation, and public-speaking capabilities</li><li>Strong organizational skills, attention to detail, and time management</li><li>Proficiency in MS Office</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div></div></div></div> MARKETING Client Advisor Opportunities | Rodeo Drive Flagship https://burberrycareers.com/job/Beverly-Hills-Client-Advisor-Opportunities-Rodeo-Drive-Flagship-Cali/1394664400/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Beverly Hills Cali US 1394664400A3 <p>INTRODUCTION<br>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   <br>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p><p> </p><p>JOB PURPOSE<br>The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. <br>Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. <br>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.    </p><p> </p><p>RESPONSIBILITIES<br>SERVICE AND SALES <br>•    Meet and exceed individual and store sales and other commercial KPIs  <br>•    Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction <br>•    Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling <br>•    Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. <br>•    Be efficient in following-up and delivering after-sales services to our clients <br>•    Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required <br>•    Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines <br>•    Foster team work and a positive work climate </p><p> </p><p>CLIENT ENGAGEMENT <br>•    Build meaningful relationships with Clients <br>•    Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. <br>•    Capture new luxury clients to grow the individual and store client book with a commercial objective mindset <br>•    Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests </p><p> </p><p>PERSONAL PROFILE<br>•    A proven track record in delivering sales and exceeding targets <br>•    Previous experience in Clientelling  <br>•    A strong interest in fashion, art and culture  <br>•    Strong product knowledge and good understanding of store retail operations <br>•    Understanding of competitor products  <br>•    Experience in working as part of a team <br>•    Fluent in local language; English proficiency is desirable <br>•    Other language knowledge is desirable <br>•    Demonstrates Confidence, Curiosity, Conviction, and Care  <br>•    Enjoys being part of a team <br>•    Energetic, Pro-active and self-motivated <br>•    Detail-oriented and creative with a passion for selling  <br>•    Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels <br>•    Results driven and commercial mindset   <br>•    Flexible, collaborative and adaptable approach to work </p><p> </p><p>FOOTER<br>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>•    Expected base salary for the role will generally be between $25.00 and $27.00 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.</p><p> </p><p>•    This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p> RETAIL OFFLINE Part-Time Sales Associate | Houston Premium Outlets https://burberrycareers.com/job/Cypress-Part-Time-Sales-Associate-Houston-Premium-Outlets-Texa/1405809500/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Cypress Texa US 1405809500A2 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="text-align:justify">To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p><strong><u>Sales &amp; Service</u></strong></p><ul><li>Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry’s luxury brand standards and image</li><li>Consistently meet individual sales goals while exhibiting the Burberry Behaviours</li><li>Provide excellent customer service skills, great selling skills and exhibit motivation to succeed</li><li>Demonstrate superior interpersonal and communication talent</li></ul><p style="margin-left:36.0pt"> </p><p><strong><u>Cultivate</u></strong></p><ul><li>Build customer loyalty through active client development and follow-through</li><li>Maintain an up-to-date and detailed client book</li><li>Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance</li></ul><p> </p><p><strong><u>Visual Standards</u></strong></p><ul><li>Follow company policies, procedures and use visual techniques to maintain the visual standards according to Burberry guidelines</li><li>Maintain selling floor by ensuring the following:<ul><li>Understand and execute monthly floorsets</li><li>Placing and/or hanging back items as you work</li><li>Replenishing merchandise after selling</li><li>Folding and placing merchandise on the correct hanger, tissue paper, etc.</li><li>Place tickets inside the item and not visible to the customer.</li></ul></li></ul><p style="margin-left:36.0pt"> </p><p><strong><u>Floor Presence &amp; Maintenance</u></strong></p><ul><li>Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers</li><li>End of shift/day: Ensure selling floor is replenished and ready for the next day</li><li>Be active and busy on the floor at all day</li><li>Ensure to place and/or hang back items as you work and replenish merchandise after selling</li><li>Ensure clean up and maintenance of fitting rooms</li></ul><p> </p><p><strong><u>Back of The House Support</u></strong></p><ul><li>Assist in the mark down process</li><li>Assist in the bi-annual inventory process</li><li>Participation and achievement of pre-sale goals</li><li>Participate in store contests</li><li>Assist in stock room maintenance and keep it organized</li><li>Responsible for stock pulled; all stock must be put away in orderly fashion</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Willing to work in and promote a team oriented environment.</li><li>Excellent interpersonal skills required to ensure clear, effective communication with all management and staff.</li><li>Consistently show a positive attitude &amp; take responsibility for own actions.</li><li>Must be results driven and flexible to change</li><li>Relevant interest in Fashion / Design.</li><li>Advanced knowledge of POS and store systems.</li><li>A minimum of 1 year on sales, preferably in a luxury retail environment.</li><li>Proven experience in driving sales and meeting sales targets.</li><li>Excellent customer service level.</li><li>Strong clienteling background.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Financial Targets: achieving individual and store sales goals targets, UPT, ATV, Client Development.</li><li>Excellent customer service through Burberry Experience Evaluations.</li><li>Capture compliance.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || Texas (US-TX) || Cypress || RETAIL OFFLINE || OUTLET || n/a ||</p></div></div></div> RETAIL OFFLINE Sales Associate https://burberrycareers.com/job/%EC%84%9C%EC%9A%B8-Sales-Associate-%ED%95%B4%EB%8B%B9%EC%82%AC%ED%95%AD/1394184300/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry 서울 해당사항 KR 1394184300A3 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p style="text-align:justify">Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p> </p><p>개인 및 매장 판매 목표를 초과 달성하기 위해 노력하고 소매점 주도 성장의 주요 전략을 실행하고 프랜차이즈, 운영 효율성 및 모든 부서 카테고리 개발을 활용합니다. 새로운 고객을 개발하는 책임을 소유하고 기존 고객과의 관계를 유지하는 것뿐만 아니라 모든 상호 작용 동안 Burberry Experience를 매일 수용하고 준수합니다.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p align="left"><strong><u>Sales &amp; Service</u></strong></p><ul><li>Burberry Experience를 포용하고 회사의 트레이닝 가이드라인에 따르며, 버버리 럭셔리 브랜드의 수준과 이미지를 반영하기 위해 노력</li><li>버버리 행동강령을 바탕으로 지속적으로 개인 세일즈 목표를 달성</li><li>뛰어난 대인관계와 커뮤니케이션 능력을 발휘하여 고객에게 서비스 제공</li></ul><p align="left"> </p><p align="left"><strong><u>Cultivate</u></strong></p><ul><li>적극적으로 고객을 발굴하고 로열티 있는 고객으로 만들기</li><li>모든 Cultivate 요구사항 숙지 세일즈로 연계될 수 있도록 고객에게 이메일 발송하여 매장에 재방문할 수 있도록 초대</li><li>최신 업데이트 된 Client Book을 이용하여 세일즈 진행</li></ul><p align="left"> </p><p align="left"><strong><u>Visual Standards</u></strong></p><ul><li>회사 규정 준수, 버버리 가이드라인에 맞는 Visual 테크닉 사용<ul><li>Monthly Floorset 이해하고 실행하기</li><li>제품 걸어서 제 자리에 놓기</li><li>판매 후 제품 보충해 놓기</li><li>제품을 제대로 된 장소에 접거나 걸어 놓기</li><li>가격표 옷 안에 넣어서 고객이 바로 보지 않도록 하기</li></ul></li></ul><p align="left" style="margin-left:36.0pt"> </p><p align="left"><strong><u>Floor Presence &amp; Maintenance</u></strong></p><ul><li>하루의 시작 : 매장에 도착하여 고객을 맞을 준비가 되었는지 확인</li><li>하루의 끝 : 모든 상품이 제대로 보충되어 있어서 다음날 판매할 준비가 되어 있는지 확인</li><li>매장에서 항상 액티브 하게 업무에 임할 것</li><li>피팅룸 항상 청결히 유지할 것</li></ul><p align="left"> </p><p align="left"><strong><u>Back of The House Support</u></strong></p><ul><li>마크다운 프로세스, 매년 진행하는 재고관리, 세일행사 도와주기</li><li>매장에서 필요한 물건 전달주기</li><li>Back of the House(창고) 정리하기</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>적극적인 태도로 업무에 임할 것</li><li>명확하고 효율적인 커뮤니케이션을 위해 항상 모든 직원들과 친밀하게 지낼 것</li><li>긍정적이고 업무에 책임을 지는 모습을 보여줄 것</li><li>결과 중심적이면서 유연하게 변화에 대처할 것</li><li>패션, 디자인에 대한 관심</li><li>POS와 매장 시스템에 대한 이해</li><li>최소 1년 이상 럭셔리나 관련 인더스트리 업무 경험</li><li>중국어, 영어 가능자 우대</li><li>고등학교 이상의 학력 소지자 (초대졸 및 대학교 졸업자 포함)</li><li>패션 관련 학위 소지자 우대, 명품판매 또는 서비스 관련 유경험자 선호</li><li>장애인, 국가보훈 대상자는 관계법령에 의거 우대</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Financial Targets: achieving individual and store sales goals targets, UPT, ATV, Client Development.</li><li>Excellent customer service through Burberry Experience Evaluations.</li><li>Capture compliance.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>버버리는 기회 균등 고용주이며, 지원자를 동등하게 대하고 스킬과 경력 만을 바탕으로 채용합니다.</p><p> </p><p>Posting Notes: South Korea || 해당사항 없음 || 서울 || RETAIL OFFLINE || TRAVEL || n/a ||</p></div></div></div> RETAIL OFFLINE Client Advisor https://burberrycareers.com/job/Beverly-Hills-Client-Advisor-Cali/1417024200/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Beverly Hills Cali US 1417024200A1 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. </p><p>Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. </p><p>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.    <br> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>SERVICE AND SALES </p><p>Meet and exceed individual and store sales and other commercial KPIs  </p><p>Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction </p><p>Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling </p><p>Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. </p><p>Be efficient in following-up and delivering after-sales services to our clients </p><p>Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required </p><p>Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines </p><p>Foster team work and a positive work climate </p><p>CLIENT ENGAGEMENT </p><p>Build meaningful relationships with Clients </p><p>Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. </p><p>Capture new luxury clients to grow the individual and store client book with a commercial objective mindset </p><p>Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>A proven track record in delivering sales and exceeding targets </p><p>Previous experience in Clientelling  </p><p>A strong interest in fashion, art and culture  </p><p>Strong product knowledge and good understanding of store retail operations </p><p>Understanding of competitor products  </p><p>Experience in working as part of a team </p><p>Fluent in local language; English proficiency is desirable </p><p>Other language knowledge is desirable </p><p>Demonstrates Confidence, Curiosity, Conviction, and Care  </p><p>Enjoys being part of a team </p><p>Energetic, Pro-active and self-motivated </p><p>Detail-oriented and creative with a passion for selling  </p><p>Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels </p><p>Results driven and commercial mindset   </p><p>Flexible, collaborative and adaptable approach to work </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><p>Individual sales performance and KPI’s (Appointments, UPT, ATV &amp; AUR) </p><p>Service targets (Guest Experience, Net promoter score) </p><p>New client acquisition (conversion and retention) </p><p>Number of appointments held on a monthly basis </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>•    Expected base salary for the role will generally be between $25.00 and $27.00 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.</p><p>•    This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p></div></div></div> RETAIL OFFLINE Sales Associate https://burberrycareers.com/job/Tulalip-Sales-Associate-Wash/1417019200/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Tulalip Wash US 1417019200A1 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="text-align:justify">To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p><strong><u>Sales &amp; Service</u></strong></p><ul><li>Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry’s luxury brand standards and image</li><li>Consistently meet individual sales goals while exhibiting the Burberry Behaviours</li><li>Provide excellent customer service skills, great selling skills and exhibit motivation to succeed</li><li>Demonstrate superior interpersonal and communication talent</li></ul><p style="margin-left:36.0pt"> </p><p><strong><u>Cultivate</u></strong></p><ul><li>Build customer loyalty through active client development and follow-through</li><li>Maintain an up-to-date and detailed client book</li><li>Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance</li></ul><p> </p><p><strong><u>Visual Standards</u></strong></p><ul><li>Follow company policies, procedures and use visual techniques to maintain the visual standards according to Burberry guidelines</li><li>Maintain selling floor by ensuring the following:<ul><li>Understand and execute monthly floorsets</li><li>Placing and/or hanging back items as you work</li><li>Replenishing merchandise after selling</li><li>Folding and placing merchandise on the correct hanger, tissue paper, etc.</li><li>Place tickets inside the item and not visible to the customer.</li></ul></li></ul><p style="margin-left:36.0pt"> </p><p><strong><u>Floor Presence &amp; Maintenance</u></strong></p><ul><li>Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers</li><li>End of shift/day: Ensure selling floor is replenished and ready for the next day</li><li>Be active and busy on the floor at all day</li><li>Ensure to place and/or hang back items as you work and replenish merchandise after selling</li><li>Ensure clean up and maintenance of fitting rooms</li></ul><p> </p><p><strong><u>Back of The House Support</u></strong></p><ul><li>Assist in the mark down process</li><li>Assist in the bi-annual inventory process</li><li>Participation and achievement of pre-sale goals</li><li>Participate in store contests</li><li>Assist in stock room maintenance and keep it organized</li><li>Responsible for stock pulled; all stock must be put away in orderly fashion</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Willing to work in and promote a team oriented environment.</li><li>Excellent interpersonal skills required to ensure clear, effective communication with all management and staff.</li><li>Consistently show a positive attitude &amp; take responsibility for own actions.</li><li>Must be results driven and flexible to change</li><li>Relevant interest in Fashion / Design.</li><li>Advanced knowledge of POS and store systems.</li><li>A minimum of 1 year on sales, preferably in a luxury retail environment.</li><li>Proven experience in driving sales and meeting sales targets.</li><li>Excellent customer service level.</li><li>Strong clienteling background.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Financial Targets: achieving individual and store sales goals targets, UPT, ATV, Client Development.</li><li>Excellent customer service through Burberry Experience Evaluations.</li><li>Capture compliance.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>•    Expected base salary for the role will be between $19.50 and $20.50 per hour at the commencement of employment.  However, base salary if hired will be determined on an individualized basis depending on a number of factors, including, but not limited to, professional skills, knowledge, and experience.  The compensation for this position also includes commission earnings as a percentage of sales.  The Company also offers free shares after one year of service, equivalent to 500GBP, pursuant to the terms of the share plan.</p><p>•    Burberry offers associates a comprehensive benefits package, which, depending on the associate’s eligibility, includes:  (i) Medical, Vision, and Dental Insurance, Income Protection, Life and Accidental death &amp; Dismemberment Insurance, Short-Term and Long-Term Disability, Flexible Spending Account and Commuter Benefits; (ii) Retirement Plan (401k) Traditional pre-tax and Roth contributions with an employer match of 100% up to the first 6% that employee contributes; (iii) paid time off, including 10 vacation days pro-rated from start date and increasing to 15 days in second year, 10 sick days, 2 personal days, 9 paid holidays, bereavement leave, and seasonal well-being days; (iv) Paid Parental Leave of up to 18 weeks; and (v) all other benefits (such as leaves of absence) as required by applicable federal, state, and local law.</p><p>•    This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p></div></div></div> RETAIL OFFLINE Future Service Lead Opportunities- Garden State Plaza https://burberrycareers.com/job/Chicago-Future-Service-Lead-Opportunities-Garden-State-Plaza-Illi/1394462300/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Chicago Illi US 1394462300A3 <div><p>Purpose  </p></div><div><p>As a Service Lead you will play a pivotal role in delivering the iconic Burberry experience. Your mission is to lead and inspire a dynamic sales team, ensuring every client interaction reflects our brand values of creativity, heritage, and exceptional service. You will oversee daily floor operations, coach in real time, and drive performance to achieve sales goals and KPIs. By fostering a culture of collaboration and excellence, you will empower your team to create memorable experiences that build lasting client relationships and elevate store performance. </p></div><div><p> </p></div><div><div><p>Responsibilities  </p></div><div><p> </p></div><div><ul style="list-style-type:disc"><li><p>Champion a culture of excellence by leading, mentoring, and energizing sales associates to consistently deliver unforgettable, high-value experiences on the selling floor. Be the guardian of quality, ensuring every client interaction is exceptional and memorable. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Collaborate closely with associates to sharpen selling techniques, boost confidence, and drive conversion—achieving and exceeding sales goals and KPIs. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Lead a passionate, customer-centric team that embodies the spirit of service. Provide real-time coaching and constructive feedback to ensure every client receives the full Burberry Experience, aligned with brand values and strategy. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Orchestrate seamless customer flow, setting the rhythm and standard for outstanding service. Ensure no client is ever left unattended and every moment in-store is impactful. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Foster strong partnerships across the floor—connecting sales associates, specialists, stock teams, and operations to create a unified, high-performing environment. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Deliver “in-the-moment” coaching after every transaction, celebrating wins and identifying growth opportunities. Ensure follow-through on actions that elevate performance. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Cultivate and retain top talent by recognizing achievements and driving development through monthly growth plans and annual reviews. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Lead by example—step into client interactions when needed to personally deliver the Burberry Experience. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Partner with leadership to own and champion Burberry Experience training. Use daily huddles and weekly meetings to reinforce key principles through role-play, tips, and open dialogue. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Collaborate with store management to set clear goals and deliver impactful performance feedback through structured development plans. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Resolve complex customer concerns with empathy and professionalism, escalating when necessary to ensure resolution. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>In the absence of store management, take ownership of key operational tasks including post-void transactions, promotional authorizations, and employee sales. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Drive the digital experience in-store, leveraging technology to maintain seamless communication and service when face-to-face isn’t possible. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Maintain a strong grasp of business performance and proactively share insights and ideas to elevate results. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Uphold and enforce company policies and procedures with consistency and integrity. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Support store opening and closing procedures, ensuring security and operational excellence. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Embrace additional responsibilities with agility and a solutions-focused mindset. </p></li></ul></div><div><p> </p></div></div><div><p> </p></div><div><p> </p></div><div><div><p>Measures of success  </p></div><div><ul style="list-style-type:disc"><li><p>Monthly Burberry Experience evaluation score </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Managing performance improvement and development of associates </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Improvement in every KPI within the retail scorecard </p></li></ul></div><div><ul style="list-style-type:disc"><li><p> </p></li></ul></div></div><div><p> </p></div><div><div><p>KNOWLEDGE AND EXPERIENCE </p></div><div><p>Core Attributes </p></div><div><ul style="list-style-type:disc"><li><p>Strive for excellence in performance and client interactions. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Show genuine passion for the brand and products. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Be authentic and bring your individuality to work. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Demonstrate creativity in selling through personalised, innovative approaches. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Maintain strong product knowledge and stay engaged in training. </p></li></ul></div><div><p>Experience &amp; Skills </p></div><div><ul style="list-style-type:disc"><li><p>Proven track record in exceeding sales targets. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Experience in clientelling and building personalised client relationships. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Strong understanding of retail operations and competitor products. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Excellent oral and written communication with a friendly, authentic tone. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Ability to thrive in a fast-paced, team-oriented environment. </p></li></ul></div><div><p>Requirements </p></div><div><ul style="list-style-type:disc"><li><p>Minimum 2 years in a client-centric role. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Fluent in the local language; English proficiency desirable. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Additional language skills are a plus. </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Interest in fashion, art, and culture. </p></li></ul></div></div><div><p> </p></div><div><p> </p></div><div><div><p>VALUES  </p></div><div><p> </p></div><div><ul style="list-style-type:disc"><li><p>Open &amp; Caring: Act with inclusivity and integrity, with an open mindset to encourage diverse perspectives, courage and authenticity while ensuring all voices are heard  </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Creatively Driven: Bringing passion, drive and excellence in all aspects of your work, committing to our mission of driving better outcomes for Burberry, our clients and our communities.   </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Forward Thinking: Striving for constant improvement, taking risks to challenge the status quo with accountability for all actions and outcomes  </p></li></ul></div><div><ul style="list-style-type:disc"><li><p>Proud of our Heritage: Thinking, acting and behaving in service for our purpose to continue Thomas Burberry’s legacy with an understanding of who we are, where we come from and where we are going  </p></li></ul></div><div><p> </p></div></div><div><p> </p></div><p>Expected base salary for the role will generally be between $26.50 and $27.00 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.</p><p> </p><p>This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p><p>​</p> RETAIL OFFLINE Client Advisor https://burberrycareers.com/job/Santa-Clara-Client-Advisor-Cali/1424369400/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Santa Clara Cali US 1424369400A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. </p><p>Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. </p><p>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.    <br> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>SERVICE AND SALES </p><p>Meet and exceed individual and store sales and other commercial KPIs  </p><p>Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction </p><p>Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling </p><p>Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. </p><p>Be efficient in following-up and delivering after-sales services to our clients </p><p>Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required </p><p>Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines </p><p>Foster team work and a positive work climate </p><p>CLIENT ENGAGEMENT </p><p>Build meaningful relationships with Clients </p><p>Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. </p><p>Capture new luxury clients to grow the individual and store client book with a commercial objective mindset </p><p>Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>A proven track record in delivering sales and exceeding targets </p><p>Previous experience in Clientelling  </p><p>A strong interest in fashion, art and culture  </p><p>Strong product knowledge and good understanding of store retail operations </p><p>Understanding of competitor products  </p><p>Experience in working as part of a team </p><p>Fluent in local language; English proficiency is desirable </p><p>Other language knowledge is desirable </p><p>Demonstrates Confidence, Curiosity, Conviction, and Care  </p><p>Enjoys being part of a team </p><p>Energetic, Pro-active and self-motivated </p><p>Detail-oriented and creative with a passion for selling  </p><p>Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels </p><p>Results driven and commercial mindset   </p><p>Flexible, collaborative and adaptable approach to work </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><p>Individual sales performance and KPI’s (Appointments, UPT, ATV &amp; AUR) </p><p>Service targets (Guest Experience, Net promoter score) </p><p>New client acquisition (conversion and retention) </p><p>Number of appointments held on a monthly basis </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>•    Expected base salary for the role will generally be between $25.00 and $25.75 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.</p><p> </p><p>•    This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p></div></div></div> RETAIL OFFLINE Warehouse Coordinator https://burberrycareers.com/job/Florence-Warehouse-Coordinator-Not/1412717200/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Florence Not IT 1412717200A1 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.</p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Warehouse Coordinator reporting to the Logistic Manager is responsible for managing the end-to-end management of finished goods, from production completion through storage, handling and movement. The role ensures accurate stock control, efficient inbound and outbound flows, and strong coordination with the external logistic provider for finished goods. The role also oversees production returns, consumables procurement, service‑level monitoring, and resolution of logistical anomalies. The position collaborates closely with Production and Transport departments and external partner to guarantee smooth operational execution and service excellence.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Coordinate daily operations with the external warehouse provider handling finished goods.</li><li>Maintain and update reporting and KPIs related to the external logistics provider (for FG) performance.</li><li>Verify monthly provider invoicing and apply penalties for SLA non‑compliance, as per the agreed contract.</li><li>Provide operational and system support and solve day‑to‑day issues.</li><li>Plan inbound flows of finished goods returning from production, ensuring alignment with the Transport Coordinator for proper yard management.</li><li>Monitor and manage of finished goods consignment stock (conto visione), including monthly stock analysis and the coordination of item recalls in line with business requirements.</li><li>Drive cycle counts and annual inventories to validate stock accuracy.</li><li>Oversee and manage after‑sale returns from the Burberry HUB and retail returns.</li><li>Manage purchase orders for materials needed for warehouse operations.</li><li>Handle shipment anomalies and resolve Non-Conformity Reports from Burberry Limited.</li><li>Coordinate with the Sourcing Office to verify urgencies and shipping priorities.</li><li>Support discrepancies resolution for BM and vendor invoices when they arise.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Strong ability to assess, prioritise and manage operational workload.</li><li>Excellent organisational and planning skills.</li><li>Experience in logistics, warehouse coordination or supply chain operations.</li><li>Strong problem‑solving abilities and analytical mindset.</li><li>Good knowledge of ERP/WMS systems (Stealth 3000 and Logimoda preferred).</li><li>Proficiency in MS Office, especially Excel.</li><li>Fluency in Italian and good knowledge of English (B2 Level) is mandatory.</li><li>Ability to work collaboratively and build strong cross‑functional relationships.</li><li>Capacity to maintain a global view of logistics flows and operational impacts.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: Italy || Not Applicable || Florence || INTERNAL MANUFACTURING || BURBERRY MANIFATTURA || n/a ||</p></div></div></div> INTERNAL MANUFACTURING Accounts Payable Analyst https://burberrycareers.com/job/Leeds-Accounts-Payable-Analyst-Not/1424300900/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Leeds Not GB 1424300900A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p><span><span>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  </span></span></p><p><span><span>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>We are hiring an Accounts Payable Analyst to support the accurate and timely processing of invoices across Burberry. Working closely with colleagues and external vendors, you will help resolve queries, maintain reliable financial records and contribute to an efficient accounts payable service. This is an opportunity to bring care, precision and a collaborative approach to a team that supports the wider business.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Validate invoices through the invoice recognition process, ensuring information is complete and accurate.</li><li>Manage accounts payable exceptions within the Vendor Invoice Management system and progress them towards resolution.</li><li>Match and process purchase order invoices using two-way and three-way matching, alongside non-purchase-order invoices.</li><li>Verify payment status and provide colleagues and vendors with clear, timely updates.</li><li>Resolve invoice, account management and payment queries by collaborating with internal teams through Ask Finance and liaising with external vendors.</li><li>Manage shared Outlook mailboxes and calendars while providing dependable day-to-day support to the Accounts Payable team.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Experience of accounts payable processes, including manual invoice processing, or relevant transferable financial operations experience.</li><li>A structured and detail-focused approach, with the ability to manage priorities and meet agreed deadlines.</li><li>Clear written and verbal communication skills, with confidence working collaboratively across teams and with external vendors.</li><li>Working knowledge of Microsoft Office, including Excel, Word and Outlook.</li><li>Experience using an ERP system such as SAP is desirable but not essential, with experience of document scanning solutions also beneficial.</li><li>A proactive and adaptable approach, with an interest in learning, taking ownership and contributing to shared team outcomes.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p></div></div></div> FINANCE & OPERATIONS Senior Accountant https://burberrycareers.com/job/Leeds-Senior-Accountant-Not/1423895100/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Leeds Not GB 1423895100A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div>We are hiring an RTR Senior Accountant to join Burberry Business Services in Leeds and help deliver accurate, timely financial reporting across the Americas region. Working within the Record to Report team, you will take ownership of key accounting activities, strengthen financial controls and build trusted partnerships with regional and Group Finance stakeholders. You will bring clarity to complex financial information while identifying opportunities to improve the way we work. From time to time, you may also support other regions in response to business priorities.</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Take ownership of Americas gross margin accounting, including sales adjustments and transport and duty postings, to support accurate financial reporting.</li><li>Manage intercompany balances across the Americas, matching transactions, investigating variances and resolving reconciliation differences.</li><li>Reconcile balance sheet accounts, identify financial risks and opportunities, and ensure issues are addressed in a timely way.</li><li>Prepare and review manual journals and Record to Report information for internal, external and statutory reporting requirements.</li><li>Partner with regional commercial teams, Group Finance and external auditors to resolve queries, coordinate reporting activities and gather supporting evidence.</li><li>Maintain effective financial controls and Group policy compliance while using insight and feedback to improve end-to-end accounting processes.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Studying towards, or qualified in, a professional accounting qualification such as ACA, ACCA, CIMA or an equivalent.</li><li>Relevant accounting experience that has developed a strong grounding in financial reporting, reconciliations and control.</li><li>Practical knowledge of IFRS and UK GAAP, with the ability to apply accounting principles in a complex business environment.</li><li>Confidence working with large data sets and complex Excel models, alongside broader Microsoft Office capability.</li><li>A collaborative approach, with the ability to build effective relationships, communicate clearly and consider the wider commercial context.</li><li>Careful attention to detail, sound judgement and an improvement-focused mindset; exposure to SAP, BPC, multicurrency accounting, retail, FMCG or a shared service environment would be beneficial.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p></div></div></div> FINANCE & OPERATIONS Team Manager - Rome La Rinascente Tritone https://burberrycareers.com/job/Rome-Team-Manager-Rome-La-Rinascente-Tritone-Not/1423104000/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Rome Not IT 1423104000A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p> </p><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. <br> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p> </p><p>In the role of a Team Manager, through your passion for the brand and product you will lead your team to deliver exceptional service and will be responsible for maximizing store performance in order to achieve targets and goals in all departments and product categories. Working on the shop floor, the TM is a dynamic and inspiring leader who has a strong retail background and relationship building skills both with the team and the clients. The Team Manager is responsible for ensuring the team demonstrated exceptional service culture and client experience, representing the brand as a Burberry Ambassador by promoting its values.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p><u>Sales Performance &amp; KPIs</u></p><ul><li>Partnership with store management to enhance sales performance, consistently achieve goals and identify strategies to ensure performance standards are exceeded</li><li>Analyse store performance as well as KPIs, reporting current business trends, as well as competitor performance, to ensure further business growth</li><li>Lead and support all activities to achieve store objectives</li><li>Build and nurture familiarity with the local external environment; customers, personal shoppers, competitors, local events, third parties and talent</li><li>Lead a high preforming customer facing and service orientated team, setting performance targets and driving productivity</li><li>Be the brand ambassador and serve as a specialist for all product categories by exhibiting passion for the Burberry brand and strong product knowledge</li><li>Preform with high integrity in company compliance</li></ul><p> </p><p><u>Client Management</u></p><ul><li>Be a role model to the rest of the team in offering an excellent client experience, demonstrating passion for product, styling and ultimately selling</li><li>Be engaged in constantly developing long-term relationships with top clients</li><li>Demonstrate leadership by playing an active role on the shop floor through client engagement and promoting brand awareness</li><li>Monitor CRM database reporting in order to:</li><li>Assist in the execution of company CRM initiatives</li><li>Capture meaningful clients’ data to build actions and develop opportunities</li><li>Manage and drive eloquent and relevant client outreach</li></ul><p> </p><p><u>Team Development</u></p><ul><li>Have excellent product knowledge and guarantee consistent standards across the store team</li><li>Ensure all training materials and cascaded to the teams to ensure they use the content to drive key pillars of the strategy</li><li>Take accountability and ownership of all commercial training are executed</li><li>Lead the team to drive our customer journey to maintain and exceed our global positioning leveraging the guest experience program as an indicator</li><li>Ensure all of your team members have sound product knowledge and are aware of company policies and procedures, coaching them and providing feedback</li><li>Cultivate customer relationships to create loyal advocates for the Brand and leverage your team to achieve the highest quality of customer profile capture</li><li>Drive the use of digital assets quality of customer profile capture</li><li>Continue to develop and pro-actively retain talented employees, by recognising and rewarding performance through recurrent development plans and annual performance reviews</li><li>Identify competencies gap and knowledge to develop in the staff</li><li>Create and implement action plans, build development plans for all employees in accordance with store management</li><li>Be involved in attracting, nurturing and retaining a high preforming team</li><li>Be involved in creating a positive and energetic working environment with perfect synergy between teamwork and healthy competition</li><li>Participate or, if requested, lead daily store meetings to communicate current business trends, relevant updates and motivate people</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p> </p><ul><li>Previous experience in the role in Luxury Retail driving a department’s sales and profitability while maintaining exceptional customer service standards</li><li>Commercial awareness, you will have exposure working towards sales related KPIs</li><li>In-depth understanding of clients’ expectations and what a luxury service entails</li><li>Ability to demonstrate excellent leadership and people management skills</li><li>Strong interpersonal and communications skills, ability to be flexible and adapt to change</li><li>Genuine interest and love for fashion and styling paired with excellent product knowledge</li><li>Organised, able to prioritise problem solve while working with pace</li><li>Advanced knowledge of POS, store systems and comfortable using digital tools</li></ul><p><br> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p></div></div></div> RETAIL OFFLINE Department Manager https://burberrycareers.com/job/Dawsonville-Department-Manager-Geor/1421688900/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Dawsonville Geor US 1421688900A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="text-align:justify">Supporting the Store Manager to drive category performance with supervision of sales team to ensure great customer experiences. Driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience and Burberry Behaviours.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Lead sales associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs</li><li>Work to drive sales for an assigned category including partnering with the Store Manager on sell-through, team training on assigned category</li><li>Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies</li><li>Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customers</li><li>Drive partnership on the selling floor between sales associates, specialists, stock and operations team</li><li>Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions</li><li>Working closely with the Store Manager to develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews</li><li>Lead the integration of new joiners to the business</li><li>Lead by example by delivering the Burberry Experience to customers when necessary</li><li>Partner with Store Manager and Training to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates.</li><li>Resolve difficult customer issues and escalate to management when necessary.</li><li>In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales</li><li>Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible.</li><li>Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level</li><li>Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations</li><li>Create and maintain an open, positive and harmonious work environment</li><li>Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures</li><li>Additional duties as required.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Advanced knowledge of POS system</li><li>Ability to handle complex customer service issues; (i.e. dissatisfied customers, complaints, returns, repairs &amp; after-sales)</li><li>Able to use a fluent and professional dialogue with clients and staffs</li><li>Previous experience with Apple mobile devices and comfortable with the use of digital tools</li><li>1-2 years previous supervisory or management experience in retail sales</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Monthly Burberry Experience evaluation score</li><li>Managing performance improvement and development of associates</li><li>Improvement in every KPI within the retail scorecard</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || Georgia (US-GA) || Dawsonville || RETAIL OFFLINE || OUTLET || n/a ||</p></div></div></div> RETAIL OFFLINE 세일즈 직원 모집 (전국) https://burberrycareers.com/job/Seoul-%EC%84%B8%EC%9D%BC%EC%A6%88-%EC%A7%81%EC%9B%90-%EB%AA%A8%EC%A7%91-%28%EC%A0%84%EA%B5%AD%29-Not/704228100/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Seoul Not KR 704228100A69 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p style="margin-bottom:11.0px"><span style="font-size:12.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><span><span style="font-family:&#39;\b9d1 \c740 \ace0 \b515 &#39;">버버리에서는 창조의 힘이 가능성을 연다고 믿습니다</span></span></span><span style="font-size:10.0pt"><span><span style="font-family:&#39;\b9d1 \c740 \ace0 \b515 &#39;">. 우리의 목적은 상상력의 힘을 통해 경계를 넘고 우리 직원들, 고객들, 그리고 커뮤니티를 위한 새로운 가능성을 여는 것입니다. 이는 버버리가 시작된 1856년 이래로 버버리를 이끌어온 핵심 신념이며, 오늘날에도 여전히 우리 회사의 운영 방식에 중심이 되고 있습니다.</span></span></span></span></span></span></p><p style="margin-bottom:11.0px"><span style="font-size:12.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><span><span style="font-family:&#39;\b9d1 \c740 \ace0 \b515 &#39;">우리는 다양한 배경을 가진 창의적인 인재들이 성장할 수 있는 환경을 제공하고</span></span></span><span style="font-size:10.0pt"><span><span style="font-family:&#39;\b9d1 \c740 \ace0 \b515 &#39;">, 모든 일에 다양한 기술과 경험을 활용하는 것을 목표로 합니다. 또한, 우리는 목적 지향적이고 가치 중심적인 브랜드로서, 전 세계에 긍정적인 영향을 주고자 노력하고 있습니다. 이를 위해 고객을 위한 차세대 지속 가능한 럭셔리를 창조하고, 업계의 변화를 이끌며, 우리의 커뮤니티를 지원하는 것을 목표로 하고 있습니다.</span></span></span></span></span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="text-align:justify"><span style="font-size:12.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><span><span style="font-family:&#39;\b9d1 \c740 \ace0 \b515 &#39;">Client Advisor는 버버리 브랜드의 앰버서더로 고객에게 탁월한 고객 서비스를 제공함으로써 브랜드의 가치를 전달하고, 고객 충성도를 높이며, 매출 목표를 달성하여 브랜드 성장에 기여합니다. 고객 서비스 전문가로서 버버리 브랜드와 제품에 대하여 높은 수준의 지식을 가지고, 고객의 선호와 니즈를 파악하여 개인화된 고객 서비스를 제공합니다. </span></span></span></span></span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul style="margin-bottom:11.0px"><li><span style="font-size:12.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><span><span style="font-family:&#39;\b9d1 \c740 \ace0 \b515 &#39;">버버리 스탠다드를 바탕으로 고객 여정 제공 및 세일즈 목표 달성</span></span></span></span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><span><span style="font-family:&#39;\b9d1 \c740 \ace0 \b515 &#39;">브랜드와 제품에 대한 </span></span></span><span style="font-size:10.0pt"><span><span style="font-family:&#39;\b9d1 \c740 \ace0 \b515 &#39;">Clientelling으로 브랜드 가치 전달</span></span></span></span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><span><span style="font-family:&#39;\b9d1 \c740 \ace0 \b515 &#39;">최고 수준의 고객 서비스 제공</span></span></span></span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><span><span style="font-family:&#39;\b9d1 \c740 \ace0 \b515 &#39;">신규</span></span></span><span style="font-size:10.0pt"><span><span style="font-family:&#39;\b9d1 \c740 \ace0 \b515 &#39;">, 잠재 고객 발굴 및 기존, VIP 고객과 장기적인 관계 구축 및 유지</span></span></span></span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><span><span style="font-family:&#39;\b9d1 \c740 \ace0 \b515 &#39;">버버리 가이드라인을 준수하여 최상의 매장환경과 제품 컨디션 유지</span></span></span></span></span></span></li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li><span style="font-size:12.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><span><span style="font-family:&#39;\b9d1 \c740 \ace0 \b515 &#39;">버버리 브랜드 및 패션에 대한 열정과 관심이 있으신 분</span></span></span></span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><span><span style="font-family:&#39;\b9d1 \c740 \ace0 \b515 &#39;">럭셔리 마켓 특수성에 대한 이해와</span></span></span><span style="font-size:10.0pt"><span><span style="font-family:&#39;\b9d1 \c740 \ace0 \b515 &#39;"> VIC고객 보유자</span></span></span></span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><span><span style="font-family:&#39;\b9d1 \c740 \ace0 \b515 &#39;">최소</span></span></span><span style="font-size:10.0pt"><span><span style="font-family:&#39;\b9d1 \c740 \ace0 \b515 &#39;"> 1년 이상의 경력, 럭셔리 브랜드 경험자 선호<s> </s></span></span></span></span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><span><span style="font-family:&#39;\b9d1 \c740 \ace0 \b515 &#39;">영어</span></span></span><span style="font-size:10.0pt"><span><span style="font-family:&#39;\b9d1 \c740 \ace0 \b515 &#39;">, 중국어 등 외국어 가능자 선호 </span></span></span></span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><span><span style="font-family:&#39;\b9d1 \c740 \ace0 \b515 &#39;">팀워크 및 긍정적인 마인드</span></span></span><span style="font-size:10.0pt"><span><span style="font-family:&#39;\b9d1 \c740 \ace0 \b515 &#39;">, 원활한 커뮤니케이션 스킬 보유자</span></span></span></span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><span><span style="font-family:&#39;\b9d1 \c740 \ace0 \b515 &#39;">고객 중심의 서비스 마인드 보유자</span></span></span></span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><span><span style="font-family:&#39;\b9d1 \c740 \ace0 \b515 &#39;">창의적이고 개방적인 사고 보유자</span></span></span></span></span></span></li></ul></div></div></div> RETAIL OFFLINE District Manager, UK Outlet Network https://burberrycareers.com/job/London-District-Manager%2C-UK-Outlet-Network-Not/1425956500/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1425956500A0 <div><h2>Introduction</h2><div>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.</div><div>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</div><h2>Job Purpose</h2><div>The team at Burberry is looking for an exceptional District Manager to lead our UK Outlet Network, encompassing Bicester Village, Chatham Place and Cheshire Oaks.</div><div>This is a rare opportunity to shape the strategy, performance and future growth of a high-profile retail portfolio at one of the world's most iconic luxury brands. With ownership of commercial results, team development and customer engagement across multiple locations, you will play a pivotal role in elevating the outlet experience while driving sustainable growth. Working closely with senior leaders and cross-functional partners, you will have the visibility, influence and autonomy to make a lasting impact across the business.</div><h2>Responsibilities</h2><ul><li>Define and deliver the market outlet strategy, driving revenue growth, profitability and performance across the UK outlet network.</li><li>Build high-performing, inclusive teams through coaching, development, talent planning and succession management, creating a culture of accountability, consistency and exceptional customer experience.</li><li>Own key commercial metrics including sales, productivity, shrinkage, ATV, UPT, AUR and overall P&amp;L performance.</li><li>Drive clientelling, activations and local partnerships that increase footfall, conversion and long-term customer engagement.</li><li>Partner with merchandising, marketing, retail excellence and other functions to implement strategic initiatives and strengthen outlet performance.</li><li>Champion operational excellence across all stores, ensuring high standards in execution, inventory management and retail fundamentals.</li></ul><h2>Personal Profile</h2><ul><li>Proven success leading multiple stores, districts or business units within luxury, premium retail or a customer-focused environment.</li><li>Strong commercial acumen with experience managing budgets, P&amp;L and performance indicators to deliver measurable results.</li><li>Demonstrated ability to develop, inspire and retain high-performing teams through coaching and leadership.</li><li>Experience managing people matters with confidence, integrity and sound judgement.</li><li>Skilled at building collaborative partnerships and influencing stakeholders across a complex organisation.</li><li>Adaptable, customer-focused and motivated by identifying opportunities to grow both people and business performance.</li></ul><div>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</div></div> RETAIL OFFLINE Sales Associate | Citadel Outlet https://burberrycareers.com/job/Los-Angeles-Sales-Associate-Citadel-Outlet-Cali/1427714800/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Los Angeles Cali US 1427714800A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="text-align:justify">To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p><strong><u>Sales &amp; Service</u></strong></p><ul><li>Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry’s luxury brand standards and image</li><li>Consistently meet individual sales goals while exhibiting the Burberry Behaviours</li><li>Provide excellent customer service skills, great selling skills and exhibit motivation to succeed</li><li>Demonstrate superior interpersonal and communication talent</li></ul><p style="margin-left:36.0pt"> </p><p><strong><u>Cultivate</u></strong></p><ul><li>Build customer loyalty through active client development and follow-through</li><li>Maintain an up-to-date and detailed client book</li><li>Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance</li></ul><p> </p><p><strong><u>Visual Standards</u></strong></p><ul><li>Follow company policies, procedures and use visual techniques to maintain the visual standards according to Burberry guidelines</li><li>Maintain selling floor by ensuring the following:<ul><li>Understand and execute monthly floorsets</li><li>Placing and/or hanging back items as you work</li><li>Replenishing merchandise after selling</li><li>Folding and placing merchandise on the correct hanger, tissue paper, etc.</li><li>Place tickets inside the item and not visible to the customer.</li></ul></li></ul><p style="margin-left:36.0pt"> </p><p><strong><u>Floor Presence &amp; Maintenance</u></strong></p><ul><li>Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers</li><li>End of shift/day: Ensure selling floor is replenished and ready for the next day</li><li>Be active and busy on the floor at all day</li><li>Ensure to place and/or hang back items as you work and replenish merchandise after selling</li><li>Ensure clean up and maintenance of fitting rooms</li></ul><p> </p><p><strong><u>Back of The House Support</u></strong></p><ul><li>Assist in the mark down process</li><li>Assist in the bi-annual inventory process</li><li>Participation and achievement of pre-sale goals</li><li>Participate in store contests</li><li>Assist in stock room maintenance and keep it organized</li><li>Responsible for stock pulled; all stock must be put away in orderly fashion</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Willing to work in and promote a team oriented environment.</li><li>Excellent interpersonal skills required to ensure clear, effective communication with all management and staff.</li><li>Consistently show a positive attitude &amp; take responsibility for own actions.</li><li>Must be results driven and flexible to change</li><li>Relevant interest in Fashion / Design.</li><li>Advanced knowledge of POS and store systems.</li><li>A minimum of 1 year on sales, preferably in a luxury retail environment.</li><li>Proven experience in driving sales and meeting sales targets.</li><li>Excellent customer service level.</li><li>Strong clienteling background.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Financial Targets: achieving individual and store sales goals targets, UPT, ATV, Client Development.</li><li>Excellent customer service through Burberry Experience Evaluations.</li><li>Capture compliance.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>•    Expected base salary for the role will generally be between $19.00 and $20.00 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.</p><p> </p><p>•    This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p></div></div></div> RETAIL OFFLINE Team Manager - Edinburgh Multrees Walk https://burberrycareers.com/job/Edinburgh-Team-Manager-Edinburgh-Multrees-Walk-Not/1423871000/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Edinburgh Not GB 1423871000A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p> </p><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. <br> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div><div>The team at Burberry is looking for a Team Manager to join our Edinburgh boutique working within a strong team of 7 colleagues in delivering exceptional luxury retail experiences. Working closely with the wider store leadership team, you will inspire high performance, foster a culture of service excellence, and drive commercial success across all product categories.</div><div>As a visible presence on the shop floor, you will build meaningful relationships with clients and colleagues while championing Burberry's values and commitment to exceptional client experiences. This role offers the opportunity to influence boutique performance, develop talent, and contribute to the continued success of one of the world's most recognised luxury brands.</div></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><div><ul><li>Lead, coach and develop a high-performing team to deliver exceptional client experiences and commercial results.</li><li>Drive boutique performance by maximising opportunities across all product categories, clienteling and services.</li><li>Create a culture of accountability, collaboration and continuous development through regular coaching and feedback.</li><li>Build long-term relationships with clients, ensuring a personalised and elevated Burberry experience.</li><li>Monitor business performance, identify opportunities for growth, and implement actions to achieve targets.</li><li>Act as a Burberry Ambassador on the shop floor, consistently championing brand values, standards and customer excellence.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><div><ul><li>Previous experience leading teams within a luxury or high end customer-focused retail environment.</li><li>Strong ability to motivate, coach and develop individuals to achieve their potential.</li><li>Commercially aware with clienteling experience</li><li>Skilled in building trusted relationships with clients, colleagues and stakeholders.</li><li>Confident operating in a fast-paced retail environment while maintaining attention to detail.</li><li>Passion for luxury retail, service excellence and representing the Burberry brand.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p></div></div></div> RETAIL OFFLINE Client Experience & Insights Analyst https://burberrycareers.com/job/London-Client-Experience-&-Insights-Analyst-Not/1425766700/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1425766700A0 <p><strong>INTRODUCTION</strong></p><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</p><p><strong>JOB PURPOSE</strong></p><p>The Client Experience &amp; Insights Analyst plays a key role in understanding customer sentiment and identifying opportunities to enhance the end-to-end customer experience. Working closely with Customer Service, Global Client, CRM, Digital, IT and other business functions, the role is responsible for transforming customer feedback, operational and commercial data into actionable insights that drive customer satisfaction, loyalty and business performance.</p><p>The role is responsible for Customer Experience reporting, Voice of Customer (VoC) programmes and quality monitoring, while supporting customer experience systems, data integrations and transformation initiatives.</p><p>This role is based in our London office and requires a minimum of four days per week onsite.</p><p><strong>RESPONSIBILITIES</strong></p><p><strong>Customer Experience Insights &amp; Reporting</strong></p><ul type="disc"><li>Own and develop Customer Experience reporting, including NPS, CSAT and Voice of Customer (VoC), providing visibility of customer sentiment, performance and key trends across customer touchpoints.</li><li>Analyse customer feedback, operational and commercial data to identify trends, root causes and opportunities to improve customer satisfaction, the customer journey and business performance.</li><li>Own and lead the internal quality monitoring programme across global regions, partnering closely with regional teams to analyse customer insights, identify coaching opportunities and drive continuous improvement in alignment with the established quality framework.</li><li>Develop and maintain executive dashboards, reports and presentations, translating complex data into clear insights, recommendations and strategic narratives for senior stakeholders.</li><li>Support the development and enhancement of Tableau dashboards and reporting solutions, leveraging data from multiple business systems and data platforms (e.g. SAP HANA, Databricks) to deliver actionable insights and support customer-centric and commercially driven decision-making.</li><li>Drive continuous improvement in customer experience measurement, data quality, reporting automation and self-service analytics capabilities.</li></ul><p><strong>Stakeholder Management &amp; Business Partnership</strong></p><ul type="disc"><li>Partner with Customer Service, Retail, Global Client, CRM, Marketing, Ecommerce, Digital, IT and Technology teams to support strategic initiatives, continuous improvement and customer-centric decision-making.</li><li>Build strong cross-functional relationships and act as a trusted advisor on customer experience performance and Voice of Customer insights.</li></ul><p><strong>Customer Experience Systems &amp; Data</strong></p><ul type="disc"><li>Support the development, integration and optimisation of customer experience systems, platforms and data sources in partnership with IT, Digital, CRM and Customer Service teams.</li><li>Act as the Voice of Customer subject matter expert for system implementations, integrations, migrations and transformation initiatives, ensuring customer feedback and experience measures are embedded within new solutions.</li><li>Support the governance and integration of customer experience data across CRM, messaging, contact centre and feedback platforms to enable consistent reporting and actionable insights.</li><li>Identify opportunities to enhance customer experience measurement, reporting automation and data integration through a strong understanding of customer service technologies and data architecture.</li></ul><p><strong>PERSONAL PROFILE</strong></p><ul type="disc"><li>Experience within Customer Experience (CX), NPS, CSAT, Voice of Customer (VoC), customer insight reporting and customer satisfaction programmes.</li><li>Strong analytical skills with the ability to interpret complex data, identify trends, root causes and opportunities, and translate findings into actionable business recommendations.</li><li>Advanced Excel and PowerPoint skills, with the ability to analyse data, create impactful visualisations and deliver executive-level presentations.</li><li>Experience using customer feedback platforms such as Qualtrics, Medallia or similar Voice of Customer tools.</li><li>Experience developing dashboards and reporting solutions using analytics platforms, including Tableau, and translating business requirements into meaningful insights.</li><li>Strong interest in customer experience technology, data architecture and systems integration, with experience supporting implementation, migration or transformation projects.</li><li>Experience with Salesforce and customer service technologies is advantageous.</li><li>Strong communication and stakeholder management skills, with the ability to influence and build effective relationships across global cross-functional teams.</li><li>Proactive, highly organised and adaptable, with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.</li><li>Experience within luxury retail, retail, ecommerce or customer service environments, with an understanding of luxury customer expectations and service excellence preferred.</li></ul><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p> CUSTOMER SERVICES Senior Manager, IT Internal Audit https://burberrycareers.com/job/London-Senior-Manager%2C-IT-Internal-Audit-Not/1385611200/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1385611200A4 <h3>Introduction</h3><div>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.</div><div>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values‑driven brand, we are committed to being a force for good in the world, creating the next generation of sustainable luxury, driving industry change and championing our communities.</div><div> </div><h3>Job Purpose</h3><div>We are hiring a <strong>Senior Internal Audit Manager, Information Technology</strong> to play a pivotal role in strengthening Burberry’s global governance, risk and control environment. Reporting to the Audit Director, you will provide independent, insightful assurance across technology, data and digital change, supporting confident decision‑making at Executive and Board level. This role combines technical depth with commercial perspective, partnering closely with senior stakeholders across Burberry’s global operations.</div><div> </div><h3>Responsibilities</h3><ul><li>Shape and deliver Burberry’s IT audit agenda by assessing technology risk, change initiatives and control effectiveness across the business.</li><li>Lead and oversee specialist IT audits, including the management of co‑sourced providers, ensuring high‑quality, timely and value‑led outcomes.</li><li>Collaborate with Internal Audit leadership to evolve the Audit Universe and Annual Audit Plan, continuously challenging and improving approach and coverage.</li><li>Oversee audit delivery, workload planning and integrated audit activity, including automated controls and the use of data‑enabled techniques.</li><li>Review audit work to ensure robust evidence, clear conclusions and alignment with Internal Audit methodology and IIA standards.</li><li>Build trusted relationships with senior IT leaders and contribute to Audit Committee and Executive reporting.</li><li> </li></ul><h3>Personal Profile</h3><ul><li>Significant experience delivering risk‑based IT internal audits within complex, global environments.</li><li>Strong knowledge of enterprise systems, IT infrastructure and technology governance frameworks.</li><li>Confident engaging senior stakeholders, able to communicate complex issues clearly and influence constructive change.</li><li>A collaborative leader who supports, coaches and develops others while maintaining high standards.</li><li>Commercially minded, adaptable and comfortable operating in a changing technology and business landscape.</li><li>Self‑directed, organised and motivated to add value with integrity and independence.</li></ul><h3> </h3><div>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</div> FINANCE & OPERATIONS Solutions Architect https://burberrycareers.com/job/London-Solutions-Architect-Not/1412111800/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1412111800A1 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Data Platform Architect is accountable for the technical architecture of the enterprise data platform, ensuring it meets the demands of a growing data estate while maintaining performance, cost efficiency, security, and alignment with enterprise architecture standards. This role will be expected to own the internal technical architecture (compute and storage design, ingestion framework patterns, data modelling standards, and access control architecture, platform performance and capacity planning, and establishing architectural authority, documenting design decisions, and ensuring knowledge retention within Burberry.</p><p>This role defines the architecture, sets the standards, provides design governance, and ensures what is built is consistent, scalable, and aligned to the enterprise technology strategy.</p><p>The architect participates in cross-functional squads where architectural input is required, providing design guidance for complex data initiatives.</p><p> </p><p><strong>ACCOUNTABILITY BOUNDARIES AND KEY INTERFACES</strong></p><ul><li>Accountable for platform architecture, standards, technical guardrails, architectural roadmap and design assurance for the enterprise data platform.</li><li> Not accountable for day-to-day platform operations or individual data product delivery, but accountable for the architectural standards those teams consume.</li><li>Key interfaces include Enterprise Data, Enterprise Platforms &amp; Operations, Data Governance, Cyber Security, Solution Architecture, MLOps/AI teams and strategic technology vendors.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Design and maintain the platform's technical architecture, including compute/storage design, ingestion frameworks, access control, performance tuning, and capacity planning.</li><li>Define and maintain architectural standards and guardrails (naming conventions, environment management, deployment pipelines, partitioning strategies, and cost optimisation patterns).</li><li>Own platform cost modelling and FinOps governance, defining cost allocation patterns and identifying optimisation opportunities.</li><li>Align with the Data Senior Solution Architect and Data Solution Architects to ensure consistency with enterprise data architecture and models.</li><li>Translate architectural direction into practical engineering guidance for Data Platform Engineers and Data Engineers, ensuring teams can implement within defined standards without requiring bespoke architectural intervention for standard use cases.</li><li>Design data ingestion architecture (batch, micro-batch, and streaming) with clear boundaries for system-to-system integration.</li><li>Define architecture for the semantic layer and self-serve analytics infrastructure.</li><li>Provide input to data squads for complex data products and support Data Product Managers and Data Engineers where architectural complexity requires it.</li><li>Ensure architecture supports emerging requirements, including agentic AI data infrastructure, MLOps productionisation, and advanced analytics.</li><li>Collaborate with the Senior Manager, Data Platform Engineering (within the Enterprise Platforms &amp; Operations team) to ensure platform operations are aligned to the target architecture, providing feedback on feasibility and translating architectural decisions into implementable guidance.</li><li>Collaborate with the Senior Manager, Data Engineering (within the Enterprise Data team) to ensure data engineering work follows defined patterns and standards.</li><li>Own the data platform roadmap from an architectural perspective, defining how the platform evolves over time (e.g., SAP BW transition/retirement path, Databricks maturation, Datasphere integration layer decisions).</li><li>Contribute to enterprise architecture governance forums, representing data platform considerations in broader technology decisions.</li><li>Provide architectural input to vendor and tooling decisions, evaluating technology options and providing recommendations for platform evolution.</li><li>Maintain comprehensive documentation of design decisions, patterns, standards, and trade-offs.</li><li>Define non-functional platform architecture standards covering resilience, backup/restore, disaster recovery, observability, service levels, auditability and operational readiness.</li><li>Define platform security and privacy architecture in partnership with Cyber Security and Data Governance, including PII handling, access recertification, audit logging and retention patterns.</li><li>Establish architecture decision records, exception/waiver processes and design scorecards so deviations from platform standards are visible, time-bound and governed.</li><li>Maintain platform adoption, performance, cost and standards-compliance metrics, using them to guide roadmap priorities and architecture governance decisions.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Deep expertise in Databricks (Unity Catalog, Delta Lake, Spark, Databricks SQL) or equivalent Lakehouse platforms, including administration, cost management, and performance optimisation.</li><li>Strong understanding of cloud-native architecture principles, cost models, and practical experience with CI/CD pipelines and environment strategies.</li><li>Proven implementation of data security (encryption, RBAC, column/row-level security, data masking).</li><li>Strong understanding of ingestion and pipeline architecture patterns for diverse source systems.</li><li>Experience with SAP data landscapes (BW, Datasphere, S/4HANA data flows) is highly desirable given the Burberry technology estate.</li><li>Experience defining architectural standards and patterns that engineering teams implement and comfortable setting direction without hands-on delivery.</li><li>Experience working within a centralised architecture function that engages flexibly with delivery squads.</li><li>Ability to communicate architectural decisions to both technical and non-technical stakeholders.</li><li>Experience establishing architectural authority in environments transitioning from outsourced to in-house ownership is beneficial.</li><li>Experience defining non-functional requirements and architecture patterns for enterprise-grade resilience, observability, disaster recovery, data lifecycle management and operational readiness.</li><li>Experience using architecture decision records, design authorities, exception management and measurable standards adoption to embed architectural governance without slowing delivery.</li></ul></div></div></div> INFORMATION TECHNOLOGY Manager, Raw Materials Shoes https://burberrycareers.com/job/Florence-Manager%2C-Raw-Materials-Shoes-Not/1405255400/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Florence Not IT 1405255400A2 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.</p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>Working in partnership with Design and Sourcing to manage the raw materials development and procurement according to the design aesthetics guidelines and budget collection.</p><p>Acting as an ambassador for Burberry, fostering a culture of accountability, innovation and collaboration and operate as true technical specialists with internal teams and vendors.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Building and maintaining a close working partnership with Design. Acting as the technical partner for design, attending raw material meetings, providing feedback on technical feasibility, brainstorming ideas and solutions to ensure the design vision is translated into product</li><li>Responsible for building and maintaining effective working relationships with vendors, developing a strong working knowledge of vendor capability and availability to meet demands</li><li>Research and development of new raw material concepts and technologies according to brief:<ul style="list-style-type:circle"><li>Samples<strong> </strong></li><li>Colourways<strong> </strong></li><li>Collaboration with mills and follow up on new designs/materials to ensure correct execution<strong> </strong></li></ul></li><li>In conjunction with the Product Development and Design teams, agree and implement the raw material development critical path. Ensuring deadlines are adhered to and follow up on all development issues to resolve and drive to completion. Identifying, calling out and making recommendations to mitigate any risks/challenges identified at all stages.</li><li>Responsible for ordering and delivering raw materials on time, to the quality standard, and within cost price range, to achieve target margin</li><li>Responsible for ensuring functionality (including consistency and standardisation) and ensuring products that are developed are fit for purpose for the customer, brand and business. This includes ongoing risk assessment during the development process and proactivity in taking actions as a result</li><li>Responsible for collaborating with Operations teams while developing the collections for product testing to relevant standards, leveraging their technical knowledge and negotiating any aesthetic changes to protect the design vision</li><li>Support production meetings follow ups at vendors, technical requirements of all proto and samples in preparation for production</li><li>Accountable for ensuring PLM is kept updated with 100% accuracy at all times.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Ability to work in partnership with Designer and Technicians, understanding and interpreting their creative aesthetic and design vision and translating this to teams and vendors</li><li>Technical capability and product knowledge with ability to confidently influence the Design team and provide on the spot solutions in:<ul style="list-style-type:circle"><li>Leather process, origin of raw materials from development to industrialisation; process of tanneries (farmhouse, slaughterhouse, tanning, re-tanning, finishing, dyeing, treatment),Product</li><li>Fabric process, origin of raw materials from development to industrialisation; woven fabrics, cottons, wools, technical materials including plastics and coated materials; print development and industrialisation; technical embroidery and embellishment knowledge</li><li>Understanding of testing parameters, quality requirements and fundamentals of chemicals used in finishing</li></ul></li><li>Experience managing vendor relationships, delivering clear briefs and leveraging relationships to meet demands</li><li>Critical path management ensuring collections are delivered on time, identifying, calling out and making recommendations to mitigate any risks/challenges identified</li><li>Able to manage within a budget with commercial awareness and understanding of product cost, achieving a balance between creativity and commercial implications throughout the product development process</li><li>Demonstrated expert technical product knowledge, including specifics on areas such as shoes</li><li>Demonstrated experience working on site with vendors and operational knowledge of factories, delivering clear briefs and leveraging relationships and availability to meet demands</li><li>Excellent communication skills, with the ability to negotiate with credibility, share information effectively, and work confidently with cross functional teams</li><li>In depth knowledge of fashion and products in relevant category –‘fashion sensibility’ - knowledge of trends, the market, the luxury consumer and peer awareness</li><li>Computer skills: PLM, excel</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: Italy || Not Applicable || Florence || PRODUCT DEVELOPMENT || SHOES - CORE || n/a ||</p></div></div></div> PRODUCT DEVELOPMENT Climate and Operations Manager https://burberrycareers.com/job/London-Climate-and-Operations-Manager-Not/1427882900/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1427882900A0 <p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.</p><p> </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities</p><p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p><p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:107%;font-family:72.0, sans-serif">JOB PURPOSE</span></strong></p><p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:72.0, sans-serif">As Climate and Operations Manager, you will be an essential part of our Corporate Responsibility team. You will work with multiple internal functions and external partners across Burberry’s operations (including our distribution centres, factories, offices and stores) to develop and implement actions that support the delivery of Burberry’s Climate Transition Plan and environmental targets.</span></p><p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:72.0, sans-serif">You will be responsible for meeting Burberry’s energy-related disclosure obligations and for managing Burberry’s renewable electricity procurement strategy. In addition, you will support the Corporate Responsibility team’s wider efforts to deliver Burberry’s Climate Transition Plan and environmental targets beyond Burberry’s own operations, and to meet broader ESG disclosure requirements.</span></p><p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:72.0, sans-serif">This role reports into Burberry’s Director of Climate, Nature, and ESG Reporting.</span></p><p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p><p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:107%;font-family:72.0, sans-serif">RESPONSIBILITIES</span></strong></p><ul style="margin-bottom:0.0cm;margin-top:0.0px"><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:13.2pt;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:black">Manage the delivery and ongoing development of Burberry’s Scope 1 and 2 Science Based Targets and renewable energy commitment, including leading processes to procure and retire renewable energy certificates globally.</span></li><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:13.2pt;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:black">Support the delivery and ongoing development and Burberry’s wider environmental targets and policies through targeted projects and actions, including the roll-out of Burberry’s Internal Carbon Price and efforts to manage the environmental impacts of business travel.</span></li><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:13.2pt;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:black">Manage the collection and analysis of global operational energy, waste and water data on a quarterly basis, supported by an internal network of data providers.</span></li><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:13.2pt;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:black">Manage Burberry’s compliance with energy-related reporting regulations such as SECR, UK ESOS and EU EED.</span></li><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:13.2pt;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:black">Manage the ongoing identification and assessment of site-level physical climate risks across the Burberry estate to inform Burberry’s environmental risk management and reporting.</span></li><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:13.2pt;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:black">Support the ongoing integration of energy and greenhouse gas emissions data with relevant data management platforms.</span></li><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:13.2pt;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:black">Support the preparation of broader ESG disclosures, such as CDP, TCFD, and the sustainability section of the Burberry Annual Report and Accounts.</span></li><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:13.2pt;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:black">Engage with external stakeholders such as key industry working groups, consultancies, and NGOs, and monitor wider industry decarbonisation efforts</span></li></ul><p style="margin:0.0cm;line-height:13.2pt;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:black"> </span></strong></p><p style="margin:0.0cm;line-height:13.2pt;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:black">KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED</span></strong></p><ul style="margin-bottom:0.0cm;margin-top:0.0px"><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:13.2pt;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:black">Strong knowledge of climate and energy reporting frameworks, legislation and disclosure requirements, including climate and energy regulations (e.g. SECR, ESOS, GHG Protocol).</span></li><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:13.2pt;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:black">Proven experience delivering decarbonisation, renewable energy or environmental improvement programmes with measurable outcomes.</span></li><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:13.2pt;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:black">Excellent project management and cross-functional collaboration skills, with the ability to influence stakeholders across diverse business functions.</span></li><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:13.2pt;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:black">Commercially minded sustainability professional able to balance environmental ambition with operational practicality and business priorities.</span></li><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:13.2pt;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:black">Experience of site-level energy, water and/or waste auditing (desired but not essential)</span></li><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:13.2pt;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:black">Experience with LEED, BREEAM, ISO50001 and/or ISO14001 (desired but not essential)</span></li><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:13.2pt;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:black">Knowledge of carbon pricing mechanisms and the voluntary carbon market (desired but not essential)</span></li></ul> CORPORATE RESPONSIBILITY Sales Associate https://burberrycareers.com/job/Gotemba-shi-Sales-Associate-Not/1343629500/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Gotemba-shi Not JP 1343629500A9 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p style="text-align:justify">Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p><strong><u>Sales &amp; Service</u></strong></p><ul><li>Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry’s luxury brand standards and image</li><li>Consistently meet individual sales goals while exhibiting the Burberry Behaviours</li><li>Provide excellent customer service skills, great selling skills and exhibit motivation to succeed</li><li>Demonstrate superior interpersonal and communication talent</li></ul><p style="margin-left:36.0pt"> </p><p><strong><u>Cultivate</u></strong></p><ul><li>Build customer loyalty through active client development and follow-through</li><li>Maintain an up-to-date and detailed client book</li><li>Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance</li></ul><p> </p><p><strong><u>Visual Standards</u></strong></p><ul><li>Follow company policies, procedures and use visual techniques to maintain the visual standards according to Burberry guidelines</li><li>Maintain selling floor by ensuring the following:<ul><li>Understand and execute monthly floorsets</li><li>Placing and/or hanging back items as you work</li><li>Replenishing merchandise after selling</li><li>Folding and placing merchandise on the correct hanger, tissue paper, etc.</li><li>Place tickets inside the item and not visible to the customer.</li></ul></li></ul><p style="margin-left:36.0pt"> </p><p><strong><u>Floor Presence &amp; Maintenance</u></strong></p><ul><li>Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers</li><li>End of shift/day: Ensure selling floor is replenished and ready for the next day</li><li>Be active and busy on the floor at all day</li><li>Ensure to place and/or hang back items as you work and replenish merchandise after selling</li><li>Ensure clean up and maintenance of fitting rooms</li></ul><p> </p><p><strong><u>Back of The House Support</u></strong></p><ul><li>Assist in the mark down process</li><li>Assist in the bi-annual inventory process</li><li>Participation and achievement of pre-sale goals</li><li>Participate in store contests</li><li>Assist in stock room maintenance and keep it organized</li><li>Responsible for stock pulled; all stock must be put away in orderly fashion</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Willing to work in and promote a team oriented environment.</li><li>Excellent interpersonal skills required to ensure clear, effective communication with all management and staff.</li><li>Consistently show a positive attitude &amp; take responsibility for own actions.</li><li>Must be results driven and flexible to change</li><li>Relevant interest in Fashion / Design.</li><li>Advanced knowledge of POS and store systems.</li><li>A minimum of 1 year on sales, preferably in a luxury retail environment.</li><li>Proven experience in driving sales and meeting sales targets.</li><li>Excellent customer service level.</li><li>Strong clienteling background.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Financial Targets: achieving individual and store sales goals targets, UPT, ATV, Client Development.</li><li>Excellent customer service through Burberry Experience Evaluations.</li><li>Capture compliance.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: Japan || Not Applicable || Gotemba-shi || RETAIL OFFLINE || OUTLET || n/a ||</p></div></div></div> RETAIL OFFLINE Client Advisor https://burberrycareers.com/job/%EA%B4%91%EC%A3%BC-Client-Advisor-%ED%95%B4%EB%8B%B9%EC%82%AC%ED%95%AD/1355657100/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry 광주 해당사항 KR 1355657100A8 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div></div></div></div> RETAIL OFFLINE Client Advisor https://burberrycareers.com/job/Austin-Client-Advisor-Texa/1424382600/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Austin Texa US 1424382600A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. </p><p>Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. </p><p>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.    <br> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>SERVICE AND SALES </p><p>Meet and exceed individual and store sales and other commercial KPIs  </p><p>Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction </p><p>Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling </p><p>Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. </p><p>Be efficient in following-up and delivering after-sales services to our clients </p><p>Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required </p><p>Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines </p><p>Foster team work and a positive work climate </p><p>CLIENT ENGAGEMENT </p><p>Build meaningful relationships with Clients </p><p>Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. </p><p>Capture new luxury clients to grow the individual and store client book with a commercial objective mindset </p><p>Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>A proven track record in delivering sales and exceeding targets </p><p>Previous experience in Clientelling  </p><p>A strong interest in fashion, art and culture  </p><p>Strong product knowledge and good understanding of store retail operations </p><p>Understanding of competitor products  </p><p>Experience in working as part of a team </p><p>Fluent in local language; English proficiency is desirable </p><p>Other language knowledge is desirable </p><p>Demonstrates Confidence, Curiosity, Conviction, and Care  </p><p>Enjoys being part of a team </p><p>Energetic, Pro-active and self-motivated </p><p>Detail-oriented and creative with a passion for selling  </p><p>Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels </p><p>Results driven and commercial mindset   </p><p>Flexible, collaborative and adaptable approach to work </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><p>Individual sales performance and KPI’s (Appointments, UPT, ATV &amp; AUR) </p><p>Service targets (Guest Experience, Net promoter score) </p><p>New client acquisition (conversion and retention) </p><p>Number of appointments held on a monthly basis </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || Texas (US-TX) || Austin || RETAIL OFFLINE || MAINLINE || n/a ||</p></div></div></div> RETAIL OFFLINE Client Advisor https://burberrycareers.com/job/Taipei-City-Client-Advisor-Not/1355648200/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Taipei City Not TW 1355648200A8 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div></div></div></div> RETAIL OFFLINE Senior Client Advisor https://burberrycareers.com/job/Brasilia-Senior-Client-Advisor-Not/1424345900/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Brasilia Not BR 1424345900A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Senior Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. </p><p>Reporting to the store management, the Senior Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. </p><p>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>SERVICE AND SALES </p><p>Meet and exceed individual and store sales and other commercial KPIs  </p><p>Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction </p><p>Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling </p><p>Support the Store Manager in dealing with customers complaints, when needed </p><p>Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. </p><p>Be efficient in following-up and delivering after-sales services to our clients </p><p>Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required </p><p>Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines </p><p>Support and coach Client Advisors in clientelling, service skills and building relationship top clients </p><p>Foster team work and a positive work climate </p><p>CLIENT ENGAGEMENT </p><p>Build meaningful relationships with Clients </p><p>Maintain relationship with existing top client and build a portfolio of new top clients </p><p>Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. </p><p>Capture new luxury clients to grow the individual and store client book with a commercial objective mindset </p><p>Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>A proven track record in delivering sales and exceeding targets </p><p>Previous experience in Clientelling  </p><p>A strong interest in fashion, art and culture  </p><p>Strong product knowledge and good understanding of store retail operations </p><p>Understanding of competitor products  </p><p>Experience in working as part of a team </p><p>Fluent in local language; English proficiency is desirable </p><p>Other language knowledge is desirable </p><p>Demonstrates Confidence, Curiosity, Conviction, and Care  </p><p>Enjoys being part of a team </p><p>Energetic, Pro-active and self-motivated </p><p>Detail-oriented and creative with a passion for selling  </p><p>Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels </p><p>Results driven and commercial mindset   </p><p>Flexible, collaborative and adaptable approach to work </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><p>Individual sales performance and KPI’s (Appointments, UPT, ATV &amp; AUR) </p><p>Service targets (Guest Experience, Net promoter score) </p><p>New client acquisition (conversion and retention) </p><p>Top clients portfolio </p><p>Number of appointments held on a monthly basis </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p></div></div></div> RETAIL OFFLINE Senior Manager, Finance Compliance - 12 Months FTC https://burberrycareers.com/job/Leeds-Senior-Manager%2C-Finance-Compliance-12-Months-FTC-Not/1390206800/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Leeds Not GB 1390206800A4 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</p><p> </p><p> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div>We are hiring a <strong>Senior Manager, Finance Compliance</strong> on a <strong>12‑month fixed‑term contract</strong> to support the continued strengthening of Burberry’s global financial governance. This role plays a critical part in embedding and maintaining a robust Finance Internal Controls Framework during a period of transformation and change. Working closely with Finance, Technology and Audit partners, you will help ensure strong control discipline while enabling Burberry to operate with confidence and agility.</div><div> </div><div><div><p><strong>Location:</strong> Leeds, UK</p><p>This role is based in our Leeds office, with an expectation of <strong>3–4 days per week onsite</strong>.</p></div></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li><div>Lead the ongoing operation and enhancement of the <strong>Finance Internal Controls Framework</strong>, including <strong>SOX‑aligned controls</strong> where applicable.</div></li><li><div>Maintain and govern <strong>Risk and Control Matrices (RACMs)</strong>, <strong>Minimum Acceptable Controls (MACs)</strong> and key process documentation, ensuring changes arising from business activity or transformation are appropriately assessed and approved.</div></li><li><div>Act as the Finance controls subject matter expert, supporting projects, regulatory developments and change initiatives across the business.</div></li><li><div>Partner with <strong>internal and external auditors</strong> to strengthen the control environment and support a controls‑reliant audit approach.</div></li><li><div>Oversee <strong>SAP access controls and Segregation of Duties (SoD)</strong>, working with Technology teams to identify and remediate risks.</div></li><li><div>Promote a strong controls culture by educating stakeholders on financial risk, internal controls and alignment with related frameworks such as <strong>IT General Controls (ITGCs)</strong>.</div></li></ul><p> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li><div>Proven experience designing, operating or enhancing financial risk and control frameworks within large, complex organisations.</div></li><li><div>Strong technical understanding of <strong>internal controls, SOX, financial risk and fraud prevention</strong>, applied in a pragmatic and commercial way.</div></li><li><div>Experience managing <strong>RACMs, MACs and key controls</strong>, particularly in environments undergoing change or transformation.</div></li><li><div>Confident working in an <strong>SAP environment</strong>, including access management and SoD concepts.</div></li><li><div>Professionally qualified accountant (e.g. <strong>ACA, ACCA or international equivalent</strong>); internal audit or controls qualifications (e.g. <strong>CIA, CMIIA</strong>) are an advantage.</div></li><li><div>Clear and credible communicator, able to influence, challenge constructively and build strong relationships across Finance and the wider business.</div></li></ul><p> </p><p>NO RECRUITMENT AGENCIES AT THIS TIME.</p><p> </p><p> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p></div></div></div> FINANCE & OPERATIONS Global Retail Training Content Designer https://burberrycareers.com/job/London-Global-Retail-Training-Content-Designer-Not/1427879800/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1427879800A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div><div>We are hiring a Global Retail Training Content Designer to help shape inspiring learning experiences that empower our retail teams across the world. This role combines creativity, commercial understanding and learning expertise to design engaging training content that supports business priorities and elevates the customer experience. Working closely with global stakeholders, you will transform complex information into compelling learning journeys that are clear, relevant and impactful. At Burberry, you will play a key role in bringing our products, purpose and retail excellence standards to life through exceptional content design.</div></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><div><ul><li>Design and deliver retail training programmes, onboarding materials, product learning content and strategic learning initiatives for a global audience.</li><li>Transform product, commercial and operational information into engaging, accessible and effective learning experiences.</li><li>Partner with Retail Training Managers to develop learning solutions that support business objectives and drive meaningful performance outcomes.</li><li>Collaborate with cross-functional teams to ensure all training content is aligned, accurate, approved and brand-consistent.</li><li>Facilitate Train the Trainer sessions, equipping training teams and retail leaders with the tools and confidence to deliver learning effectively.</li><li>Continuously evaluate learner feedback, platform analytics and retail insights to enhance content quality, engagement and impact.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><div><ul><li>Experience designing and developing retail training content, ideally within an international or global environment.</li><li>Strong understanding of adult learning principles and how learning can support commercial performance.</li><li>Excellent communication and storytelling skills, with the ability to simplify complex information for diverse audiences</li><li>Strong organisational skills with the ability to manage multiple projects and priorities effectively.</li><li>Collaborative approach to stakeholder engagement, building trusted relationships across teams and regions.</li><li>Proficiency in Microsoft 365 applications, learning platforms and creative design tools used to develop engaging digital content.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p></div></div></div> COMMERCIAL RESOURCES Sales Associate https://burberrycareers.com/job/%EB%B6%80%EC%82%B0-Sales-Associate-%ED%95%B4%EB%8B%B9%EC%82%AC%ED%95%AD/1366495500/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry 부산 해당사항 KR 1366495500A6 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p style="text-align:justify">Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p> </p><p>개인 및 매장 판매 목표를 초과 달성하기 위해 노력하고 소매점 주도 성장의 주요 전략을 실행하고 프랜차이즈, 운영 효율성 및 모든 부서 카테고리 개발을 활용합니다. 새로운 고객을 개발하는 책임을 소유하고 기존 고객과의 관계를 유지하는 것뿐만 아니라 모든 상호 작용 동안 Burberry Experience를 매일 수용하고 준수합니다.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p align="left"><strong><u>Sales &amp; Service</u></strong></p><ul><li>Burberry Experience를 포용하고 회사의 트레이닝 가이드라인에 따르며, 버버리 럭셔리 브랜드의 수준과 이미지를 반영하기 위해 노력</li><li>버버리 행동강령을 바탕으로 지속적으로 개인 세일즈 목표를 달성</li><li>뛰어난 대인관계와 커뮤니케이션 능력을 발휘하여 고객에게 서비스 제공</li></ul><p align="left"> </p><p align="left"><strong><u>Cultivate</u></strong></p><ul><li>적극적으로 고객을 발굴하고 로열티 있는 고객으로 만들기</li><li>모든 Cultivate 요구사항 숙지 세일즈로 연계될 수 있도록 고객에게 이메일 발송하여 매장에 재방문할 수 있도록 초대</li><li>최신 업데이트 된 Client Book을 이용하여 세일즈 진행</li></ul><p align="left"> </p><p align="left"><strong><u>Visual Standards</u></strong></p><ul><li>회사 규정 준수, 버버리 가이드라인에 맞는 Visual 테크닉 사용<ul><li>Monthly Floorset 이해하고 실행하기</li><li>제품 걸어서 제 자리에 놓기</li><li>판매 후 제품 보충해 놓기</li><li>제품을 제대로 된 장소에 접거나 걸어 놓기</li><li>가격표 옷 안에 넣어서 고객이 바로 보지 않도록 하기</li></ul></li></ul><p align="left" style="margin-left:36.0pt"> </p><p align="left"><strong><u>Floor Presence &amp; Maintenance</u></strong></p><ul><li>하루의 시작 : 매장에 도착하여 고객을 맞을 준비가 되었는지 확인</li><li>하루의 끝 : 모든 상품이 제대로 보충되어 있어서 다음날 판매할 준비가 되어 있는지 확인</li><li>매장에서 항상 액티브 하게 업무에 임할 것</li><li>피팅룸 항상 청결히 유지할 것</li></ul><p align="left"> </p><p align="left"><strong><u>Back of The House Support</u></strong></p><ul><li>마크다운 프로세스, 매년 진행하는 재고관리, 세일행사 도와주기</li><li>매장에서 필요한 물건 전달주기</li><li>Back of the House(창고) 정리하기</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>적극적인 태도로 업무에 임할 것</li><li>명확하고 효율적인 커뮤니케이션을 위해 항상 모든 직원들과 친밀하게 지낼 것</li><li>긍정적이고 업무에 책임을 지는 모습을 보여줄 것</li><li>결과 중심적이면서 유연하게 변화에 대처할 것</li><li>패션, 디자인에 대한 관심</li><li>POS와 매장 시스템에 대한 이해</li><li>최소 1년 이상 럭셔리나 관련 인더스트리 업무 경험</li><li>중국어, 영어 가능자 우대</li><li>고등학교 이상의 학력 소지자 (초대졸 및 대학교 졸업자 포함)</li><li>패션 관련 학위 소지자 우대, 명품판매 또는 서비스 관련 유경험자 선호</li><li>장애인, 국가보훈 대상자는 관계법령에 의거 우대</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Financial Targets: achieving individual and store sales goals targets, UPT, ATV, Client Development.</li><li>Excellent customer service through Burberry Experience Evaluations.</li><li>Capture compliance.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>버버리는 기회 균등 고용주이며, 지원자를 동등하게 대하고 스킬과 경력 만을 바탕으로 채용합니다.</p><p> </p><p>Posting Notes: South Korea || 해당사항 없음 || 부산 || RETAIL OFFLINE || OUTLET || n/a ||</p></div></div></div> RETAIL OFFLINE Service Lead https://burberrycareers.com/job/Troy-Service-Lead-Mich/1424351300/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Troy Mich US 1424351300A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>Daily floor supervision of sales team ensuring great customer experiences and thereby driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client; act as a “quality control” supervisor ensuring that every interaction with a customer is memorable.</li><li>Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs</li><li>Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies.</li><li>Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customers</li><li>Drive partnership on the selling floor between sales associates, specialists, stock associates and operations team</li><li>Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions.</li><li>Develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews.</li><li>Lead by example by delivering the Burberry Experience to customers when necessary.</li><li>Partner with GM, SM and S&amp;P to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates.</li><li>Partner with store management to set goal expectations. Deliver formal performance feedback in partnership with store management through monthly Burberry Experience Development Plans.</li><li>Resolve difficult customer issues and escalate to management when necessary.</li><li>In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales</li><li>Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible.</li><li>Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level.</li><li>Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations.</li><li>Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures</li><li>Additional duties as required.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Advanced knowledge of POS system.</li><li>Previous experience with Apple mobile devices and comfortable with the use of digital tools.</li><li>1-2 years previous supervisory or management experience in retail sales.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Monthly Burberry Experience evaluation score</li><li>Managing performance improvement and development of associates</li><li>Improvement in every KPI within the retail scorecard</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || Michigan (US-MI) || Troy || RETAIL OFFLINE || MAINLINE || n/a ||</p></div></div></div> RETAIL OFFLINE Visual Merchandising Manager https://burberrycareers.com/job/New-York-Visual-Merchandising-Manager-New/1425048600/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry New York New US 1425048600A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="text-align:justify"><span>The Visual Merchandising Manager leads the execution of Burberry's visual merchandising strategy across the East Coast and Canada, translating global direction into impactful, commercially effective customer experiences. By partnering cross-functionally and guiding regional store teams, this role ensures exceptional brand presentation, consistent execution, and operational excellence while supporting business growth and customer engagement.</span> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>•    Own the visual merchandising strategy and execution for the East region, translating global and Americas direction into compelling, consistent and locally relevant store experiences.<br>•    Lead the planning and delivery of seasonal floor sets, product launches, window installations, mannequin styling, visual rotations, events, pop-ups, renovations and new store openings across the region.<br>•    Balance creative excellence with commercial priorities by using sales performance, sell-through, inventory, assortment and local market insight to optimise product placement, space productivity and visual storytelling.<br>•    Adapt global guidelines thoughtfully to individual store architecture, assortment, stock availability and customer needs while protecting brand integrity and visual consistency.<br>•    Partner closely with Retail, Merchandising, Marketing, Client Engagement, Store Design, Operations and Central Visual Merchandising to align priorities, resolve execution challenges and deliver business objectives.<br>•    Establish a clear regional cadence of store visits, remote reviews, photographic feedback, reporting and follow-up; identify risks early and communicate practical solutions, ownership and timelines.<br>•    Coach, train and develop Visual Merchandisers, store leaders and store teams, building capability and accountability for the daily maintenance of visual standards.<br>•    Manage regional VM calendars, tools, props, vendors, installations, travel and approved expenditure, ensuring safe, timely and cost-conscious execution.<br>•    Adhere to the company Travel &amp; Expense (T&amp;E) Policy, ensuring all travel planning, bookings and expense submissions are compliant, timely and cost effective.<br>•    Share field insights, best practices and competitor observations with regional and central partners to improve guidelines, assortments and future visual initiatives.<br>•    Remain hands-on, open minded and flexible, adjusting plans quickly in response to changing trading priorities, product deliveries and business needs.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>•    Five or more years of progressive visual merchandising experience in fashion, luxury, premium or high-volume retail, including multi-store or regional responsibility; prior people leadership experience preferred.<br>•    Portfolio required, demonstrating strong examples of windows, mannequin styling, product presentation, floor planning, installations and commercially effective visual execution.<br>•    Strong creative judgement, fashion awareness and understanding of luxury visual standards, with the ability to protect brand image while adapting direction to local market and store needs.<br>•    Commercially adaptable and focused, with the ability to interpret sales, sell-through, inventory and assortment data and convert insight into clear visual actions.<br>•    Open minded, flexible and solution oriented; comfortable reprioritising quickly and working independently in a fast-paced, cross-functional environment.<br>•    Proven ability to coach, influence and build productive relationships with store teams, senior leaders and regional or central partners.<br>•    Excellent organisation, project management and written and verbal communication skills, with strong attention to detail and the ability to manage multiple deadlines.<br>•    Proficiency in Microsoft Office; working knowledge of Adobe Creative Suite and visual planning or design tools is advantageous.<br>•    Ability and willingness to travel regularly throughout the East region and work a flexible schedule aligned to retail and installation needs, including early mornings, evenings, overnights, weekends and holidays when required.<br>•    Bachelor’s degree or formal study in visual merchandising, fashion merchandising, interior or spatial design, visual communications, or a related discipline is preferred; equivalent relevant experience will be considered.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><p>•    East region stores consistently achieve and sustain Burberry visual standards across all customer-facing areas.<br>•    Visual actions respond to trading performance and contribute to improved sell-through, conversion and productivity of priority categories and spaces.<br>•    Regional teams demonstrate stronger ownership, product knowledge and day-to-day maintenance of visual standards following coaching and training.<br>•    Store visits, photographic reporting, feedback and action plans are completed consistently, with clear ownership and timely closure of gaps.<br>•    Cross-functional partners receive clear, timely communication on execution status, commercial opportunities, risks and decisions required.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || New York (US-NY) || New York || Visual Merchandising || AMERICAS - VISUAL MERCHANDISING || n/a ||</p></div></div></div><p>Expected base salary for the role will generally be between $115,000.00 and $125,000.00 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.</p><p> </p><p>This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p><p>​</p> Visual Merchandising Operations Supervisor https://burberrycareers.com/job/McLean-Operations-Supervisor-Virg/1427589300/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry McLean Virg US 1427589300A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><ul><li>To provide leadership for the store, setting an excellent standard for the store and inspiring the team to achieve it.</li><li>To own the employee experience, driving employee satisfaction and elevating team behaviours.</li><li>To own the customer experience, driving customer satisfaction and increasing brand loyalty.</li><li>To drive performance and growth, through excellent operational and commercial execution.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Establish a constant focus on Brand, continually driving engagement, knowledge and passion for the Brand across the store team</li><li>Be on the shop floor</li><li>Be a presence leading on the shop floor, acting as a brand ambassador and role modelling Burberry behaviours</li><li>Monitor, coach and provide feedback to the store team to deliver excellent customer experience</li><li>Maintain a luxury environment, ensuring excellent execution and maintenance of Visual Merchandising guidelines across the store</li><li>Drive the use of digital assets to enhance the customer experience</li><li>Retain and develop talent</li><li>Lead, inspire and manage a high performing, positive store team</li><li>Continually elevate the capability of the store team through recruitment, staff development, mobility and effective succession planning</li><li>Establish a learning culture and maintain a strong connection of the store team to the Brand</li><li>Advocate product</li><li>Have excellent product knowledge and drive the same standard across the store team</li><li>Maintain a strong understanding of product sales performance and optimise sales of the available inventory</li><li>Nurture customer relationships</li><li>Establish and embed customer focused behaviours across the store team</li><li>Build and cultivate long term customer relationships and lead the team to do the same</li><li>Drive store performance and productivity</li><li>Build and maintain familiarity with the local external environment; customers, competitors and talent</li><li>Maintain a commercial mindset and continually identify and convert opportunities to drive store performance</li><li>Drive operational excellence across all areas of the store</li><li>Ensure compliance with all corporate standards, policies and initiatives</li><li>Health and Safety</li><li>Ensure your store has a written plan in place that details the actions to be taken in the event of an emergency evacuation. This plan must be practiced at least annually, involving all employees, and recorded on Rivo as having been completed</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>Demonstrated alignment with the Burberry Store Management behaviours:</p><ul><li>Service Focused</li><li>Leading to Inspire</li><li>Commercially Aware</li><li>Developing Talent</li><li>Driving Excellence</li><li>Local language plus English.</li><li>A passion for and interest in fashion, and a luxury ethos.</li><li>A digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites.</li><li>Awareness of local employment  and retail legislation.</li><li>Flexible to work as required to meet store needs.</li><li>Experience in a luxury brand or in a luxury service and selling environment.</li><li>Retail Management experience appropriate to the role, to be assessed based on the size and complexity of previous roles. Metrics will include sales turnover and volume and the number and types of roles previously managed.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Performance against the Burberry Store Management behaviours</li><li>Sales &amp; Conversion</li><li>Burberry Experience &amp; Data Capture scores</li><li>Shrinkage</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || Virginia (US-VA) || McLean || RETAIL OFFLINE || MAINLINE || n/a ||</p></div></div></div><p>Expected base salary for the role will generally be between $26.00 and $28.00 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.</p><p> </p><p>This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p><p>​</p> RETAIL OFFLINE Operations Supervisor-SoHo https://burberrycareers.com/job/New-York-Operations-Supervisor-SoHo-New/1424342100/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry New York New US 1424342100A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="margin-bottom:1.0E-4pt;margin-left:0.0cm;margin-right:0.0cm;margin-top:0.0cm"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations.</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Responsible for all aspect of inventory control including, receiving and handling stock orders receiving from hub or warehouse and insuring accuracy of products received and reporting any discrepancy </span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Supporting the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback. </span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Keeping back of house in a tidy manner compliant with Retail Operations and Standards.</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Quality control on all products at all times and reporting any issues to store lead </span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Support aftersales process (alterations, repairs, personalisation) to elevate the client experience.  </span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Insure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately </span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Adhoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasks</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Adhoc requests by store management to support with events, visual merchandising, stock taking and other such duties</span></span></span></li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Excellent organisational skills and meticulous attention to detail</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Excellent communication skills both verbal and in writing</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Intermediate computer skills in core Microsoft software</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Previous experience with SAP desirable</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Ability to work well in a team</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Ability to work in a busy team environment</span></span></span></li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><p style="margin-bottom:1.0E-4pt;margin-left:0.0cm;margin-right:0.0cm;margin-top:0.0cm"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Efficiency of store administration</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p style="margin-left:0.0cm;margin-right:0.0cm"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</span></span></p><p style="margin-left:0.0cm;margin-right:0.0cm"> </p><p style="margin-left:0.0cm;margin-right:0.0cm"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Posting Notes: USA<img alt="data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABcAAAAXCAMAAADX9CSSAAAAAXNSR0ICQMB9xQAAAANQTFRFAAAAp3o92gAAAAF0Uk5TAEDm2GYAAAAJcEhZcwAAFiUAABYlAUlSJPAAAAAZdEVYdFNvZnR3YXJlAE1pY3Jvc29mdCBPZmZpY2V/7TVxAAAAD0lEQVQoz2NgGAWjgDAAAAIoAAFJqi7iAAAAAElFTkSuQmCC" style="height:15.0px;width:15.0px"> || New York (US-NY)<img alt="data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABcAAAAXCAMAAADX9CSSAAAAAXNSR0ICQMB9xQAAAANQTFRFAAAAp3o92gAAAAF0Uk5TAEDm2GYAAAAJcEhZcwAAFiUAABYlAUlSJPAAAAAZdEVYdFNvZnR3YXJlAE1pY3Jvc29mdCBPZmZpY2V/7TVxAAAAD0lEQVQoz2NgGAWjgDAAAAIoAAFJqi7iAAAAAElFTkSuQmCC" style="height:15.0px;width:15.0px"> || New York<img alt="data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABcAAAAXCAMAAADX9CSSAAAAAXNSR0ICQMB9xQAAAANQTFRFAAAAp3o92gAAAAF0Uk5TAEDm2GYAAAAJcEhZcwAAFiUAABYlAUlSJPAAAAAZdEVYdFNvZnR3YXJlAE1pY3Jvc29mdCBPZmZpY2V/7TVxAAAAD0lEQVQoz2NgGAWjgDAAAAIoAAFJqi7iAAAAAElFTkSuQmCC" style="height:15.0px;width:15.0px"> || RETAIL OFFLINE<img alt="data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABcAAAAXCAMAAADX9CSSAAAAAXNSR0ICQMB9xQAAAANQTFRFAAAAp3o92gAAAAF0Uk5TAEDm2GYAAAAJcEhZcwAAFiUAABYlAUlSJPAAAAAZdEVYdFNvZnR3YXJlAE1pY3Jvc29mdCBPZmZpY2V/7TVxAAAAD0lEQVQoz2NgGAWjgDAAAAIoAAFJqi7iAAAAAElFTkSuQmCC" style="height:15.0px;width:15.0px"> || MAINLINE<img alt="data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABcAAAAXCAMAAADX9CSSAAAAAXNSR0ICQMB9xQAAAANQTFRFAAAAp3o92gAAAAF0Uk5TAEDm2GYAAAAJcEhZcwAAFiUAABYlAUlSJPAAAAAZdEVYdFNvZnR3YXJlAE1pY3Jvc29mdCBPZmZpY2V/7TVxAAAAD0lEQVQoz2NgGAWjgDAAAAIoAAFJqi7iAAAAAElFTkSuQmCC" style="height:15.0px;width:15.0px"> || n/a<img alt="data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABcAAAAXCAMAAADX9CSSAAAAAXNSR0ICQMB9xQAAAANQTFRFAAAAp3o92gAAAAF0Uk5TAEDm2GYAAAAJcEhZcwAAFiUAABYlAUlSJPAAAAAZdEVYdFNvZnR3YXJlAE1pY3Jvc29mdCBPZmZpY2V/7TVxAAAAD0lEQVQoz2NgGAWjgDAAAAIoAAFJqi7iAAAAAElFTkSuQmCC" style="height:15.0px;width:15.0px"> ||</span></span></p></div></div></div><p>Expected base salary for the role will generally be between $32.00 and $33.75 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.</p><p> </p><p>This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p><p>​</p> RETAIL OFFLINE Sourcing coordinator https://burberrycareers.com/job/London-Sourcing-coordinator-Not/1415797200/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1415797200A1 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.</p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div>Burberry is looking for a skilled Sourcing Coordinator to support the seasonal placement and delivery of finished goods across Childrenswear product category. This role plays an important part in bringing collections to life, helping to ensure products are delivered to the right quality, at the right time and at the right cost. Working closely with vendors, Product Development, Technical, Quality Assurance and Customer Operations teams, you will help coordinate the end-to-end sourcing process with care, precision and pace. Through strong organisation and thoughtful partnership, you will contribute to the craft, consistency and commercial performance of Burberry’s supply chain.</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><div><ul><li>Coordinate seasonal vendor communication, including production calendars, unit plans, minimums and key milestones, working with the Sourcing Manager to resolve challenges.</li><li>Manage raw material bookings, call-offs and purchase order activity to support production needs in line with delivery schedules.</li><li>Maintain accurate seasonal order information, vendor costs and delivery updates across relevant systems, including PLM.</li><li>Partner with Product Development, Technical and Quality Assurance teams to support critical sign-off dates and help resolve quality or production issues.</li><li>Analyse seasonal pricing, margins, vendor performance and pre-buy versus actual requirements, highlighting risks and opportunities.</li><li>Support consistent ways of working across sourcing teams, including weekly production updates, workload prioritisation and guidance for Sourcing Assistants where required.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><div><ul><li>Experience in sourcing, production, manufacturing or a related supply chain environment, ideally within fashion, luxury, retail or consumer goods.</li><li>Strong understanding of costing, negotiation, production calendars and retail maths.</li><li>Confident using Microsoft Office, particularly Excel, with SAP or PLM experience beneficial.</li><li>Clear and considered communicator, able to build trusted relationships with vendors and cross-functional partners.</li><li>Highly organised and detail-focused, with the ability to manage priorities and follow through on actions.</li><li>Collaborative and adaptable, with a practical approach to solving problems and supporting seasonal change.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p></div></div></div> SC CENTRAL OPERATIONS Client Advisor https://burberrycareers.com/job/%EC%84%9C%EC%9A%B8-Client-Advisor-%ED%95%B4%EB%8B%B9%EC%82%AC%ED%95%AD/1366495300/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry 서울 해당사항 KR 1366495300A6 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div></div></div></div> RETAIL OFFLINE Client Advisor - Amsterdam De Bijenkorf MW https://burberrycareers.com/job/Amsterdam-Client-Advisor-Amsterdam-De-Bijenkorf-MW-Not/1425268600/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Amsterdam Not NL 1425268600A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. </p><p>Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. </p><p>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.    <br> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>SERVICE AND SALES </p><p>Meet and exceed individual and store sales and other commercial KPIs  </p><p>Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction </p><p>Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling </p><p>Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. </p><p>Be efficient in following-up and delivering after-sales services to our clients </p><p>Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required </p><p>Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines </p><p>Foster team work and a positive work climate </p><p>CLIENT ENGAGEMENT </p><p>Build meaningful relationships with Clients </p><p>Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. </p><p>Capture new luxury clients to grow the individual and store client book with a commercial objective mindset </p><p>Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>A proven track record in delivering sales and exceeding targets </p><p>Previous experience in Clientelling  </p><p>A strong interest in fashion, art and culture  </p><p>Strong product knowledge and good understanding of store retail operations </p><p>Understanding of competitor products  </p><p>Experience in working as part of a team </p><p>Fluent in local language; English proficiency is desirable </p><p>Other language knowledge is desirable </p><p>Demonstrates Confidence, Curiosity, Conviction, and Care  </p><p>Enjoys being part of a team </p><p>Energetic, Pro-active and self-motivated </p><p>Detail-oriented and creative with a passion for selling  </p><p>Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels </p><p>Results driven and commercial mindset   </p><p>Flexible, collaborative and adaptable approach to work </p></div></div></div> RETAIL OFFLINE Sales Associate - 6 month FTC Roermond McArthur Glen Outlet https://burberrycareers.com/job/Roermond-Sales-Associate-6-month-FTC-Roermond-McArthur-Glen-Outlet-Not/1404516500/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Roermond Not NL 1404516500A2 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div>We are hiring a Sales Associate to join our team in Roermond on a 6 month fixed-term contract inititally. As a brand ambassador for Burberry, you will create exceptional customer experiences while contributing to individual and store performance goals. This role plays an important part in growing our customer community, building lasting relationships, and delivering the Burberry Experience through every interaction. You will combine a customer-first mindset with operational excellence to support retail-led growth and category development across the store.</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><div><ul><li>Deliver an elevated and personalised customer experience that reflects the Burberry brand and values.</li><li>Achieve and strive to exceed individual sales targets while contributing to overall store performance.</li><li>Build and maintain meaningful relationships with new and existing customers to encourage loyalty and repeat business.I</li><li>dentify customer opportunities across product categories and provide tailored recommendations that meet their needs.</li><li>Support operational excellence by following store procedures and maintaining high standards across all retail activities.</li><li>Act as a passionate brand ambassador, consistently bringing the Burberry Experience to life in every customer interaction.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><div><ul><li>Previous luxury, fashion, hospitality, or high end customer-facing experience </li><li>Strong communication skills with the ability to build genuine connections with a diverse customer base.</li><li>Results-oriented with a proactive approach to achieving personal and team goals.</li><li>Passion for delivering exceptional service and creating memorable customer experiences.</li><li>Adaptable and collaborative, with the ability to thrive in a fast-paced retail environment.</li><li>Demonstrates attention to detail, professionalism, and a commitment to upholding brand standards.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p></div></div></div> RETAIL OFFLINE Client Advisor (Christmas Casual) https://burberrycareers.com/job/Sydney-Client-Advisor-%28Christmas-Casual%29-Not/1428390800/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Sydney Not AU 1428390800A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. </p><p>Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. </p><p>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.    <br> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>SERVICE AND SALES </p><p>Meet and exceed individual and store sales and other commercial KPIs  </p><p>Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction </p><p>Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling </p><p>Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. </p><p>Be efficient in following-up and delivering after-sales services to our clients </p><p>Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required </p><p>Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines </p><p>Foster team work and a positive work climate </p><p>CLIENT ENGAGEMENT </p><p>Build meaningful relationships with Clients </p><p>Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. </p><p>Capture new luxury clients to grow the individual and store client book with a commercial objective mindset </p><p>Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>A proven track record in delivering sales and exceeding targets </p><p>Previous experience in Clientelling  </p><p>A strong interest in fashion, art and culture  </p><p>Strong product knowledge and good understanding of store retail operations </p><p>Understanding of competitor products  </p><p>Experience in working as part of a team </p><p>Fluent in local language; English proficiency is desirable </p><p>Other language knowledge is desirable </p><p>Demonstrates Confidence, Curiosity, Conviction, and Care  </p><p>Enjoys being part of a team </p><p>Energetic, Pro-active and self-motivated </p><p>Detail-oriented and creative with a passion for selling  </p><p>Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels </p><p>Results driven and commercial mindset   </p><p>Flexible, collaborative and adaptable approach to work </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><p>Individual sales performance and KPI’s (Appointments, UPT, ATV &amp; AUR) </p><p>Service targets (Guest Experience, Net promoter score) </p><p>New client acquisition (conversion and retention) </p><p>Number of appointments held on a monthly basis </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: Australia || Not Applicable || Sydney || RETAIL OFFLINE || MAINLINE || n/a ||</p></div></div></div> RETAIL OFFLINE Client Advisor https://burberrycareers.com/job/Sydney-Client-Advisor-Not/1428392000/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Sydney Not AU 1428392000A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. </p><p>Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. </p><p>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.    <br> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>SERVICE AND SALES </p><p>Meet and exceed individual and store sales and other commercial KPIs  </p><p>Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction </p><p>Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling </p><p>Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. </p><p>Be efficient in following-up and delivering after-sales services to our clients </p><p>Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required </p><p>Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines </p><p>Foster team work and a positive work climate </p><p>CLIENT ENGAGEMENT </p><p>Build meaningful relationships with Clients </p><p>Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. </p><p>Capture new luxury clients to grow the individual and store client book with a commercial objective mindset </p><p>Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>A proven track record in delivering sales and exceeding targets </p><p>Previous experience in Clientelling  </p><p>A strong interest in fashion, art and culture  </p><p>Strong product knowledge and good understanding of store retail operations </p><p>Understanding of competitor products  </p><p>Experience in working as part of a team </p><p>Fluent in local language; English proficiency is desirable </p><p>Other language knowledge is desirable </p><p>Demonstrates Confidence, Curiosity, Conviction, and Care  </p><p>Enjoys being part of a team </p><p>Energetic, Pro-active and self-motivated </p><p>Detail-oriented and creative with a passion for selling  </p><p>Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels </p><p>Results driven and commercial mindset   </p><p>Flexible, collaborative and adaptable approach to work </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><p>Individual sales performance and KPI’s (Appointments, UPT, ATV &amp; AUR) </p><p>Service targets (Guest Experience, Net promoter score) </p><p>New client acquisition (conversion and retention) </p><p>Number of appointments held on a monthly basis </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: Australia || Not Applicable || Sydney || RETAIL OFFLINE || MAINLINE || n/a ||</p></div></div></div> RETAIL OFFLINE Operations Supervisor https://burberrycareers.com/job/Dawsonville-Operations-Supervisor-Geor/1427459000/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Dawsonville Geor US 1427459000A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><ul><li>To provide leadership for the store, setting an excellent standard for the store and inspiring the team to achieve it.</li><li>To own the employee experience, driving employee satisfaction and elevating team behaviours.</li><li>To own the customer experience, driving customer satisfaction and increasing brand loyalty.</li><li>To drive performance and growth, through excellent operational and commercial execution.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Establish a constant focus on Brand, continually driving engagement, knowledge and passion for the Brand across the store team</li><li>Be on the shop floor</li><li>Be a presence leading on the shop floor, acting as a brand ambassador and role modelling Burberry behaviours</li><li>Monitor, coach and provide feedback to the store team to deliver excellent customer experience</li><li>Maintain a luxury environment, ensuring excellent execution and maintenance of Visual Merchandising guidelines across the store</li><li>Drive the use of digital assets to enhance the customer experience</li><li>Retain and develop talent</li><li>Lead, inspire and manage a high performing, positive store team</li><li>Continually elevate the capability of the store team through recruitment, staff development, mobility and effective succession planning</li><li>Establish a learning culture and maintain a strong connection of the store team to the Brand</li><li>Advocate product</li><li>Have excellent product knowledge and drive the same standard across the store team</li><li>Maintain a strong understanding of product sales performance and optimise sales of the available inventory</li><li>Nurture customer relationships</li><li>Establish and embed customer focused behaviours across the store team</li><li>Build and cultivate long term customer relationships and lead the team to do the same</li><li>Drive store performance and productivity</li><li>Build and maintain familiarity with the local external environment; customers, competitors and talent</li><li>Maintain a commercial mindset and continually identify and convert opportunities to drive store performance</li><li>Drive operational excellence across all areas of the store</li><li>Ensure compliance with all corporate standards, policies and initiatives</li><li>Health and Safety</li><li>Ensure your store has a written plan in place that details the actions to be taken in the event of an emergency evacuation. This plan must be practiced at least annually, involving all employees, and recorded on Rivo as having been completed</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>Demonstrated alignment with the Burberry Store Management behaviours:</p><ul><li>Service Focused</li><li>Leading to Inspire</li><li>Commercially Aware</li><li>Developing Talent</li><li>Driving Excellence</li><li>Local language plus English.</li><li>A passion for and interest in fashion, and a luxury ethos.</li><li>A digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites.</li><li>Awareness of local employment  and retail legislation.</li><li>Flexible to work as required to meet store needs.</li><li>Experience in a luxury brand or in a luxury service and selling environment.</li><li>Retail Management experience appropriate to the role, to be assessed based on the size and complexity of previous roles. Metrics will include sales turnover and volume and the number and types of roles previously managed.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Performance against the Burberry Store Management behaviours</li><li>Sales &amp; Conversion</li><li>Burberry Experience &amp; Data Capture scores</li><li>Shrinkage</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || Georgia (US-GA) || Dawsonville || RETAIL OFFLINE || OUTLET || n/a ||</p></div></div></div> RETAIL OFFLINE Client Advisor https://burberrycareers.com/job/%EC%84%9C%EC%9A%B8-Client-Advisor-%ED%95%B4%EB%8B%B9%EC%82%AC%ED%95%AD/1378118400/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry 서울 해당사항 KR 1378118400A5 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div></div></div></div> RETAIL OFFLINE Department Manager https://burberrycareers.com/job/Tokyo-Department-Manager-Not/1412707800/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Tokyo Not JP 1412707800A1 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p style="text-align:justify">Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>Through your passion for the brand and product you will lead your team to deliver exceptional service while delivering an iconic experience for them. You will be responsible for the efficient running of your department and manage the overall store operations in accordance with the store’s business goals and objectives. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p><strong>Leadership</strong></p><ul><li>Lead a high performing customer facing and service orientated department. Coach and provide feedback to the team as necessary to ensure all customers serviced in the department are given the full Burberry Experience in line with brand strategies.</li><li>Set performance targets and drive department productivity and profitability e.g. conversion rates, sales, UPT, AUR, customer data capture etc.</li><li>Plan your department schedule in accordance with peak business hours, ensuring customer traffic and demand can be met with the right employees at the right time</li><li>Develop relationships and communicate effectively with relevant merchants for the department</li><li>Demonstrate thorough knowledge of the luxury retail market and current fashion trends; show passion in visiting competitive brands’ stores and studying their collections.</li><li>Be aware of current advertising and marketing campaigns, new product launches and promotions and ensure this is communicated to your team.</li><li>Uphold and communicate the company culture and bring to life Burberry’s core values – Protect, Explore, Inspire.</li></ul><p> </p><p><strong>Drive for Results:</strong></p><ul><li>Ensure all of your team members are fully trained in the Burberry Experience, have sound product knowledge and are aware of company policies and procedures.</li><li>Recruit, on-board and develop the department to ensure you have the right team and Specialists for your product area(s) to be able to serve customers passionately and effectively.</li><li>Cultivate customer relationships to create ‘loyal advocates’ for the Brand and leverage your team to achieve the highest quality of customer profile capture with every transaction.</li><li>Drive the digital strategy and ensure employees are integrating technology into the customer journey using it to drive the ‘never out of stock’ mind set. Use digital tools such as chat, evernote, etc., to deliver messages to the team when not communicating face to face.</li><li>Continue to develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews</li></ul><p> </p><p><strong>Business Acumen</strong></p><ul><li>Develop a strong sensibility for the “Burberry look”, by consistently visiting Burberry World, studying monthly key looks/messages, reviewing magazine and editorial coverage on the brand/collection.</li></ul><p> </p><ul><li>Be the brand ambassador and serve as a specialist for your department’s product categories by exhibiting passion for the Burberry brand, strong product knowledge, experience and deliver sound advice on the product.</li><li>Adhere to the merchandising guidelines and maintain the highest standards of housekeeping and retail standards within the store.</li><li>Embrace brand messages and cascade company communications to all members of your department.</li><li>Demonstrate the Burberry Leadership behaviours when dealing with all areas of the store and business  </li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Ability to demonstrate excellent leadership and people management skills. Proven ability to recruit, train, develop and assess talent.</li><li>Strong verbal and written communication skills.</li><li>Proven ability to increase sales and profitability.</li><li>Proven ability to drive and maintain exceptional customer service standards.</li><li>Demonstrate sound commercial and brand awareness.</li><li>Ability to be flexible and adapt to change.</li><li>Advanced knowledge of POS, store systems and comfortable using digital tools.</li><li> A minimum of 2 years experience with proven strong performance within a store/concession management role in a high volume and high turnover store</li><li>Relevant experience in relation to the department’s product categories.</li><li>Technical proficiency with SAP and MS applications.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Financial Targets: store profitability, achieving and exceeding department sales targets, controlling costs to budget (payroll, expenses, etc).</li><li>Excellent customer service through Burberry Experience Evaluations – with a focus on the present and experience the product touch points.</li><li>Retaining and developing/managing talent and succession planning.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: Japan || Not Applicable || Tokyo || RETAIL OFFLINE || OUTLET || n/a ||</p></div></div></div> RETAIL OFFLINE Cash Office Assistant https://burberrycareers.com/job/Leeds-Cash-Office-Assistant-Not/1424285700/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Leeds Not GB 1424285700A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p><span><span>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  </span></span></p><p><span><span>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>We are hiring a Cash Office Accounting Assistant to join Burberry’s Order to Cash team within our Business Services organisation in Leeds. You will help maintain the accuracy and integrity of our financial operations through cash allocation, account reconciliation and effective control of transactions across multiple currencies. Working with colleagues and external partners, you will resolve outstanding items and support timely period-end activity. You will also have the opportunity to identify practical improvements and help shape more efficient ways of working.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Process cash allocations accurately and maintain complete transaction records within SAP.</li><li>Reconcile bank and control accounts daily, matching cash and card transactions across multiple accounts and currencies.</li><li>Manage third-party file uploads and communicate with internal teams and external partners to resolve discrepancies.</li><li>Reconcile and replenish Burberry gift vouchers each week, investigating and addressing outstanding items.</li><li>Prepare month-end bank and control account reconciliations, upload completed reconciliations to Cadency and process intercompany activity accurately.</li><li>Support wider Cash Office priorities, identify opportunities for process improvement and provide additional cover during selected weekends or public holidays at half-year and year-end.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Experience in a finance operations, transactional accounting or cash office environment, with an understanding of reconciliations and financial controls.</li><li>Strong attention to detail, with the ability to analyse information, investigate differences and reach accurate conclusions.</li><li>Confidence using Microsoft Excel, alongside experience with SAP or another relevant enterprise finance system.</li><li>Clear and concise communication skills, with the ability to build effective relationships across finance and non-finance teams.</li><li>A collaborative and adaptable approach, with a willingness to seek feedback and contribute to continuous improvement.</li><li>The ability to organise priorities, work with appropriate autonomy and deliver accurate work within agreed deadlines.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p></div></div></div> FINANCE & OPERATIONS Client Advisor (Christmas Casual) https://burberrycareers.com/job/Sydney-Client-Advisor-%28Christmas-Casual%29-Not/1422853400/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Sydney Not AU 1422853400A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. </p><p>Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. </p><p>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.    <br> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>SERVICE AND SALES </p><p>Meet and exceed individual and store sales and other commercial KPIs  </p><p>Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction </p><p>Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling </p><p>Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. </p><p>Be efficient in following-up and delivering after-sales services to our clients </p><p>Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required </p><p>Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines </p><p>Foster team work and a positive work climate </p><p>CLIENT ENGAGEMENT </p><p>Build meaningful relationships with Clients </p><p>Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. </p><p>Capture new luxury clients to grow the individual and store client book with a commercial objective mindset </p><p>Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>A proven track record in delivering sales and exceeding targets </p><p>Previous experience in Clientelling  </p><p>A strong interest in fashion, art and culture  </p><p>Strong product knowledge and good understanding of store retail operations </p><p>Understanding of competitor products  </p><p>Experience in working as part of a team </p><p>Fluent in local language; English proficiency is desirable </p><p>Other language knowledge is desirable </p><p>Demonstrates Confidence, Curiosity, Conviction, and Care  </p><p>Enjoys being part of a team </p><p>Energetic, Pro-active and self-motivated </p><p>Detail-oriented and creative with a passion for selling  </p><p>Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels </p><p>Results driven and commercial mindset   </p><p>Flexible, collaborative and adaptable approach to work </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><p>Individual sales performance and KPI’s (Appointments, UPT, ATV &amp; AUR) </p><p>Service targets (Guest Experience, Net promoter score) </p><p>New client acquisition (conversion and retention) </p><p>Number of appointments held on a monthly basis </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: Australia || Not Applicable || Sydney || RETAIL OFFLINE || MAINLINE || n/a ||</p></div></div></div> RETAIL OFFLINE Client Advisor https://burberrycareers.com/job/Chuo-Ku-Client-Advisor-Not/1412706600/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Chuo-Ku Not JP 1412706600A1 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p><strong><span style="font-size:12.0pt;font-family:&#39;Meiryo UI&#39;;color:#010f9f">会社概要</span></strong></p><p><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">バーバリーでは、「創造性は新たな空間を切り拓く力である」と信じています。私たちの目的は、想像力の力を解き放ち、境界を押し広げ、人々、顧客、そしてコミュニティに新たな可能性をもたらすことです。これは1856年の創業以来、バーバリーを導いてきた中核となる信念であり、現在の企業活動の中心でもあります。そのような伝統の中に革新性を取り入れ世界中のお客様から愛されてきた「BURBERRY」は、2022年にラグジュアリー消費者に対する独自の理解と商業的な成功を収めてきた高い実績を持つ新しいチーフ・クリエイティブ・オ フィサーにダニエル・リーを迎えました。</span></p><p><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">伝統を守りながら業界の最前線に立ち、ファッションの形を模索し続けてきた老舗ブランドで、販売員を募集いたします。 </span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p><strong><span style="font-size:12.0pt;font-family:&#39;Meiryo UI&#39;;color:#010f9f">職務概要 （東京都内：Client Advisor - クライアントアドバイザー）</span></strong><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f"> </span></p><p><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">クライアントアドバイザーは、新規・既存のお客様との信頼関係を構築し、一人ひとりに合わせた上質な顧客体験を提供します。ブランド、ファッション、ラグジュアリー製品への深い理解と情熱を持ち、バーバリーの魅力をお客様に伝えます。また、高い接客力・スタイリング提案力・販売スキルを発揮し、お客様満足度の向上とビジネス成果の創出に貢献します。ストアチームの一員として、卓越したサービスを通じてブランド価値の向上を担うポジションです。</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p><strong><span style="font-size:12.0pt;font-family:&#39;Meiryo UI&#39;;color:#010f9f">主な職務内容</span></strong></p><ul style="margin-bottom:0.0mm;margin-top:0.0px"><li><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">個人および店舗の売上目標、各種KPIの達成</span></li><li><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">ブランドストーリーや製品の魅力を通じて、お客様へバーバリーならではの価値を提供</span></li><li><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">製品知識やスタイリング提案を活かした接客・販売の実施</span></li><li><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">新規・既存顧客との信頼関係を構築し、顧客ロイヤルティの向上を推進</span></li><li><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">顧客フォローアップやアフターサービスを通じて継続的な購買機会を創出</span></li><li><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">新規顧客の獲得および顧客データベースの拡大に貢献</span></li><li><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">ディスプレイ装飾業務 </span></li><li><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">チームメンバーと協力し、前向きで魅力的な店舗環境づくりに貢献</span></li></ul><p> </p><p><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">主な取り扱いカテゴリー</span></p><p><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">レディース/メンズウエア、アクセサリー、レザーグッズ（バッグ等）</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p><strong><span style="font-size:12.0pt;font-family:&#39;Meiryo UI&#39;;color:#010f9f">応募資格 </span></strong></p><ul style="margin-bottom:0.0mm;margin-top:0.0px"><li><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">学歴不問 </span></li><li><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">ファッション業界での接客・販売経験をお持ちの方（業種不問）</span></li><li><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">顧客対応能力およびコミュニケーション能力 </span></li><li><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">変化に柔軟に対応できる方</span></li></ul><p><strong><span style="font-size:12.0pt;font-family:&#39;Meiryo UI&#39;;color:#010f9f">勤務時間</span></strong><strong><span style="font-size:12.0pt;font-family:&#39;Meiryo UI&#39;;color:#010f9f"> <br></span></strong><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">実働</span><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f"> 7.5 </span><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">時間</span><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f"> </span><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">/</span><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f"> </span><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">休憩</span><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f"> 90 </span><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">分</span><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">　※シフト交代制 </span></p><p> </p><p><strong><span style="font-size:12.0pt;font-family:&#39;Meiryo UI&#39;;color:#010f9f">休日休暇 </span></strong></p><ul style="margin-bottom:0.0mm;margin-top:0.0px"><li><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">週休2日制（月 8～10 日／曜日はシフト制）</span></li><li><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">年次有給休暇（初年度は入社時期により変動） </span></li><li><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">夏季、冬期休暇、永年勤続休暇</span></li><li><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">結婚・慶弔休暇</span></li><li><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">産前産後休暇、育児休暇、パパ育休、母性健康管理のための休暇</span></li><li><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">介護休暇 </span></li><li><span style="font-family:&#39;Meiryo UI&#39;;color:#010f9f">ボランティア休暇 他</span></li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div></div></div></div> RETAIL OFFLINE Operations Associate | Desert Hills Premium Outlets https://burberrycareers.com/job/Cabazon-Operations-Associate-Desert-Hills-Premium-Outlets-Cali/1396937700/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Cabazon Cali US 1396937700A3 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="margin-bottom:1.0E-4pt;margin-left:0.0cm;margin-right:0.0cm;margin-top:0.0cm"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations.</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Responsible for all aspect of inventory control including, receiving and handling stock orders receiving from hub or warehouse and insuring accuracy of products received and reporting any discrepancy </span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Supporting the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback. </span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Keeping back of house in a tidy manner compliant with Retail Operations and Standards.</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Quality control on all products at all times and reporting any issues to store lead </span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Support aftersales process (alterations, repairs, personalisation) to elevate the client experience.  </span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Insure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately </span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Adhoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasks</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Adhoc requests by store management to support with events, visual merchandising, stock taking and other such duties</span></span></span></li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Excellent organisational skills and meticulous attention to detail</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Excellent communication skills both verbal and in writing</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Intermediate computer skills in core Microsoft software</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Previous experience with SAP desirable</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Ability to work well in a team</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Ability to work in a busy team environment</span></span></span></li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><p style="margin-bottom:1.0E-4pt;margin-left:0.0cm;margin-right:0.0cm;margin-top:0.0cm"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Efficiency of store administration</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p style="margin-left:0.0cm;margin-right:0.0cm">Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p style="margin-left:0.0cm;margin-right:0.0cm"> </p><p>•    Expected base salary for the role will generally be between $19.00 and $19.50 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.</p><p> </p><p>•    This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p><p style="margin-left:0.0cm;margin-right:0.0cm"> </p></div></div></div> RETAIL OFFLINE Product Developer https://burberrycareers.com/job/London-Product-Developer-Not/1418206500/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1418206500A1 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div><div>Burberry is looking for a talented Product Developer to play a pivotal role in bringing exceptional products to life, partnering closely with Design, Engineering and external manufacturing partners throughout the development journey.</div><div>As a key member of the Product Development team, you will manage the end-to-end product development process within your category, ensuring products are delivered to the highest standards of quality, functionality and craftsmanship. Combining technical expertise with creative problem-solving, you will help translate design vision into commercially successful products while balancing innovation, customer expectations and business objectives.</div></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Partner closely with Design teams to transform creative concepts into innovative, commercially viable products while preserving the intended design vision.</li><li>Build strong relationships with vendors, leveraging technical expertise and collaboration to achieve quality, cost and delivery objectives.</li><li>Manage the product development critical path from concept through to pre-production, identifying risks early and driving effective solutions.</li><li>Deliver prototypes and samples on time, within cost parameters and to the required quality standards.</li><li>Collaborate with Product Engineering teams to ensure products meet relevant testing, functionality and performance requirements.</li><li>Maintain accurate product information within PLM systems and support production readiness through effective communication and follow-through with stakeholders.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><div><ul><li>Strong product development experience with a solid understanding of garment construction, manufacturing processes and product craftsmanship.</li><li>Proven ability to collaborate with Design teams, interpreting creative concepts and translating them into successful products.</li><li>Experience managing vendor partnerships and building effective relationships across global supply networks.</li><li>Strong critical path management skills with the ability to prioritise, identify risks and deliver against key deadlines.</li><li>Commercially aware, with an understanding of product cost, margin considerations and decision-making throughout development.</li><li>Clear communicator who can influence, negotiate and build trusted relationships across cross-functional teams.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p></div></div></div> PRODUCT DEVELOPMENT General Manager-Aventura https://burberrycareers.com/job/Aventura-General-Manager-Aventura-Flor/1419315500/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Aventura Flor US 1419315500A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><ul><li>To provide leadership for the store, setting an excellent standard for the store and inspiring the team to achieve it.</li><li>To own the employee experience, driving employee satisfaction and elevating team behaviours.</li><li>To own the customer experience, driving customer satisfaction and increasing brand loyalty.</li><li>To drive performance and growth, through excellent operational and commercial execution.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Establish a constant focus on Brand, continually driving engagement, knowledge and passion for the Brand across the store team</li><li>Be on the shop floor</li><li>Be a presence leading on the shop floor, acting as a brand ambassador and role modelling Burberry behaviours</li><li>Monitor, coach and provide feedback to the store team to deliver excellent customer experience</li><li>Maintain a luxury environment, ensuring excellent execution and maintenance of Visual Merchandising guidelines across the store</li><li>Drive the use of digital assets to enhance the customer experience</li><li>Retain and develop talent</li><li>Lead, inspire and manage a high performing, positive store team</li><li>Continually elevate the capability of the store team through recruitment, staff development, mobility and effective succession planning</li><li>Establish a learning culture and maintain a strong connection of the store team to the Brand</li><li>Advocate product</li><li>Have excellent product knowledge and drive the same standard across the store team</li><li>Maintain a strong understanding of product sales performance and optimise sales of the available inventory</li><li>Nurture customer relationships</li><li>Establish and embed customer focused behaviours across the store team</li><li>Build and cultivate long term customer relationships and lead the team to do the same</li><li>Drive store performance and productivity</li><li>Build and maintain familiarity with the local external environment; customers, competitors and talent</li><li>Maintain a commercial mindset and continually identify and convert opportunities to drive store performance</li><li>Drive operational excellence across all areas of the store</li><li>Ensure compliance with all corporate standards, policies and initiatives</li><li>Health and Safety</li><li>Ensure your store has a written plan in place that details the actions to be taken in the event of an emergency evacuation. This plan must be practiced at least annually, involving all employees, and recorded on Rivo as having been completed</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>Demonstrated alignment with the Burberry Store Management behaviours:</p><ul><li>Service Focused</li><li>Leading to Inspire</li><li>Commercially Aware</li><li>Developing Talent</li><li>Driving Excellence</li><li>Local language plus English.</li><li>A passion for and interest in fashion, and a luxury ethos.</li><li>A digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites.</li><li>Awareness of local employment  and retail legislation.</li><li>Flexible to work as required to meet store needs.</li><li>Experience in a luxury brand or in a luxury service and selling environment.</li><li>Retail Management experience appropriate to the role, to be assessed based on the size and complexity of previous roles. Metrics will include sales turnover and volume and the number and types of roles previously managed.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Performance against the Burberry Store Management behaviours</li><li>Sales &amp; Conversion</li><li>Burberry Experience &amp; Data Capture scores</li><li>Shrinkage</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || Florida (US-FL) || Aventura || RETAIL OFFLINE || MAINLINE || n/a ||</p></div></div></div> RETAIL OFFLINE Media Insights Manager https://burberrycareers.com/job/London-Media-Insights-Manager-Not/1400160900/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1400160900A2 <p><strong>INTRODUCTION</strong></p><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</p><p><strong>JOB PURPOSE</strong></p><p>Own the measurement framework that powers Burberry’s Media decision-making. Lead the strategic and tactical layers of measurement, including MMM, attribution, audience insight and the omnichannel experimentation programme. Translate data into the actions that drive investment decisions. Set the methodology, standards and tools that the wider Media Planning, Media Partnerships &amp; Media Operations teams operate with and build a strong culture of evidence-based decision-making across all Media.</p><p><strong>RESPONSIBILITIES </strong></p><p><strong>Measurement Strategy &amp; Framework</strong></p><ul><li>Own the end-to-end media measurement framework spanning strategic, tactical and operational layers, ensuring media decisions at every level are grounded in consistent methodology</li><li>Define the brand and commercial KPI hierarchy, ensuring every media channel and campaign is measured against the right metric</li><li>Set the principles for triangulating between MMM, attribution and experimentation</li><li>Continuously evolve the framework as platforms, signals and measurement techniques change. Particularly in response to privacy, signal loss and AI-driven measurement innovation</li><li>Develop, plan and manage the holistic media measurement testing roadmap by partnering with Media Operations and Planning teams</li><li>Create, update and lead the media taxonomy framework and strategy for the purposes of media insights, MMM, ad trafficking, media data tracking and management</li><li> </li><li>Ownership and management of all media related data, linking with full business results</li></ul><p><strong>MMM &amp; Strategic Measurement</strong></p><ul><li>Lead the relationship with Burberry’s in-house MMM team; overseeing the brief, model inputs, validation and readout</li><li>Translate MMM outputs into clear investment recommendations for Media and Finance</li><li>Build the calibration loop between MMM and in-channel measurement, ensuring the two views of performance reconcile and inform each other</li></ul><p><strong>Brand Health &amp; Audience Measurement</strong></p><ul><li>Build and report on actionable media insights measuring long-term brand equity and short-term omnichannel revenue derived from competitive intelligence, media planning and performance data</li><li>Partner with the Insights team and external brand tracker provider on Brand Health Tracker methodology, sample design and outputs</li><li>Develop the link between brand metrics (awareness, consideration, brand heat, equity) and media activity, so brand media investment can be enhanced</li><li>Lead media audience and customer journey insight that informs Media Planning briefs and Channel strategy</li></ul><p><strong>Attribution &amp; Tactical Measurement</strong></p><ul><li>Set the attribution methodology used across digital media channels and define the rules for how attribution outputs and MMM are read together</li><li>Provide regional and channel-level performance benchmarking that informs Media Plan calibration through the year</li><li>Establish clear measurement requirements for every campaign brief in partnership with the Media Planning and Media Operations teams</li></ul><p><strong>Validation &amp; Experimentation</strong></p><ul><li>Oversee the experimentation programme, including geo tests, incrementality studies, conversion lift and brand lift research</li><li>Design tests with statistical rigour, define readout criteria up front, and maintain a learnings library that compounds over time</li><li>Use experimentation to validate omnichannel media investment decisions and to recalibrate measurement models</li><li>Increase scope of KPIs used within the business, such as LTV, CAC, ROMI</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Partner with the Media Planning Manager and Digital Media Planning Manager, providing the measurement inputs that drive planning decisions and the readouts that close the loop</li><li>Work alongside the Senior Manager, Media Operations and the channel experts (SEO, Paid Search / Affiliate / Programmatic, Paid Social) to ensure measurement requirements are built into activation from the outset</li><li>Coordinate with Media Operations team and ensure channel-level testing plans are incorporated into the overall, robust measurement programme</li><li>Represent media measurement in senior stakeholder forums and translate complex outputs into clear executive narrative</li></ul><p><strong>Team Leadership</strong></p><ul><li>Direct line management of the Media Insights Analyst</li><li>Mentor and develop analytics capability across the wider Media team</li></ul><p><strong>Tools, Infrastructure &amp; Governance</strong></p><ul><li>Set the requirements for tagging, conversion tracking, server-side measurement (CAPI and equivalents), dashboards and data warehouse provisioning, working in partnership with Media Operations, Data &amp; Analytics and IT.</li><li>Own media measurement governance, data quality standards and methodology documentation, ensuring the team operates against a single source of truth.</li></ul><p><strong>KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED</strong></p><ul><li>5+ years’ experience in marketing measurement, media analytics, marketing science or media effectiveness, at a brand, agency, consultancy or platform</li><li>Hands-on SQL/Python skills and comfort working directly with data platforms and warehouses</li><li>Hands-on experience with MMM as either a builder or a sophisticated consumer commissioning models, interrogating inputs, interpreting outputs and calibrating against in-market reality</li><li>Strong grounding in digital attribution methodology, including its limits and how to triangulate against other techniques</li><li>Experience designing and running marketing experiments ie, geo tests, incrementality, conversion lift, brand lift; with statistical rigour</li><li>Experience activating measurement across multiple international markets (EMEA, US, APAC) preferred</li><li>Excellent stakeholder management and the ability to translate complex measurement into a clear, confident executive narrative</li><li>Experience managing analysts and developing analytics talent</li></ul> MARKETING Client Advisor https://burberrycareers.com/job/%EC%84%9C%EC%9A%B8-Client-Advisor-%ED%95%B4%EB%8B%B9%EC%82%AC%ED%95%AD/1404324200/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry 서울 해당사항 KR 1404324200A2 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div></div></div></div> RETAIL OFFLINE Client Advisor https://burberrycareers.com/job/Tampa-Client-Advisor-Flor/1421681800/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Tampa Flor US 1421681800A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. </p><p>Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. </p><p>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.    <br> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>SERVICE AND SALES </p><p>Meet and exceed individual and store sales and other commercial KPIs  </p><p>Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction </p><p>Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling </p><p>Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. </p><p>Be efficient in following-up and delivering after-sales services to our clients </p><p>Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required </p><p>Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines </p><p>Foster team work and a positive work climate </p><p>CLIENT ENGAGEMENT </p><p>Build meaningful relationships with Clients </p><p>Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. </p><p>Capture new luxury clients to grow the individual and store client book with a commercial objective mindset </p><p>Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>A proven track record in delivering sales and exceeding targets </p><p>Previous experience in Clientelling  </p><p>A strong interest in fashion, art and culture  </p><p>Strong product knowledge and good understanding of store retail operations </p><p>Understanding of competitor products  </p><p>Experience in working as part of a team </p><p>Fluent in local language; English proficiency is desirable </p><p>Other language knowledge is desirable </p><p>Demonstrates Confidence, Curiosity, Conviction, and Care  </p><p>Enjoys being part of a team </p><p>Energetic, Pro-active and self-motivated </p><p>Detail-oriented and creative with a passion for selling  </p><p>Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels </p><p>Results driven and commercial mindset   </p><p>Flexible, collaborative and adaptable approach to work </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><p>Individual sales performance and KPI’s (Appointments, UPT, ATV &amp; AUR) </p><p>Service targets (Guest Experience, Net promoter score) </p><p>New client acquisition (conversion and retention) </p><p>Number of appointments held on a monthly basis </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || Florida (US-FL) || Tampa || RETAIL OFFLINE || MAINLINE || n/a ||</p></div></div></div> RETAIL OFFLINE Manager, Global Benefits https://burberrycareers.com/job/London-Manager%2C-Global-Benefits-Not/1408131800/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1408131800A2 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Global Benefits Manager is responsible for supporting the development, implementation and ongoing management of Burberry's global benefits programmes. The role will help ensure our benefits offering remains competitive, compliant and aligned with the needs of our employees and business objectives.</p><p>The role will oversee a broad range of benefits activities, including insurance renewals, vendor management, benefits governance, programme implementation, employee communications and benefits technology. Working closely with HR, Finance, Payroll, Legal, Procurement and external partners, the role will support the consistent and effective delivery of benefits across Burberry's global locations while ensuring a positive employee experience and supporting Burberry's employee value proposition.</p><p>Reporting to the Senior Manager, Global Benefits, the role will contribute to the evolution of Burberry's benefits strategy, identify opportunities to improve processes and programmes, and help ensure our benefits offering continues to support employee wellbeing, engagement and retention.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Coordinate annual insurance and benefit renewals across Burberry's countries and regions</li><li>Manage relationships with brokers, insurers and benefit providers to ensure a high-quality service is delivered </li><li>Partner closely with HR Business Partners, Payroll, Legal, Finance and Procurement to support the effective management and delivery of global benefits</li><li>Support the development and delivery of Burberry's global benefits strategy and policies</li><li>Identify opportunities to improve benefits processes and documentation globally, creating a more consistent experience and making administration more efficient</li><li>Develop and deliver engaging benefits communications to increase employee understanding, participation and appreciation of benefit offerings</li><li>Ensure benefits programmes comply with local requirements by keeping up to date with changes in legislation and making updates where needed</li><li>Maintain records of benefit frameworks, vendor contracts, renewal dates and programme documentation</li><li>Review benefit usage, colleague feedback and costs to identify opportunities for improvement</li><li>Support broader HR priorities, including wellbeing, diversity, equity and inclusion, employee engagement and recognition programmes</li><li>Act as a point of contact for escalated benefits-related queries and provide guidance to colleagues and the operational team</li><li>Lead benefits-related technology and transformation initiatives, including the implementation of benefit platforms and digital tools</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Proven experience supporting management of employee benefits programmes, ideally within a multinational or complex organisation</li><li>Strong knowledge of UK benefits, pensions, tax and regulatory requirements, including payrolling of benefits and salary sacrifice</li><li>Experience managing benefit renewals and working with brokers, insurers and benefit providers</li><li>Experience implementing and improving benefits technology, processes and communications</li><li>Strong organisational skills, with the ability to manage multiple priorities</li><li>Excellent stakeholder management skills and the ability to build effective relationships</li><li>Strong analytical skills, translating data and insights into meaningful recommendations and actions</li><li>High attention to detail and a commitment to accuracy, compliance and governance</li><li>Proactive and adaptable, with the ability to work independently in a changing environment</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p></div></div></div> HR Client Advisor https://burberrycareers.com/job/Kuala-Lumpur-Client-Advisor-Not/1422324000/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Kuala Lumpur Not MY 1422324000A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. </p><p>Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. </p><p>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.    <br> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>SERVICE AND SALES </p><p>Meet and exceed individual and store sales and other commercial KPIs  </p><p>Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction </p><p>Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling </p><p>Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. </p><p>Be efficient in following-up and delivering after-sales services to our clients </p><p>Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required </p><p>Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines </p><p>Foster team work and a positive work climate </p><p>CLIENT ENGAGEMENT </p><p>Build meaningful relationships with Clients </p><p>Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. </p><p>Capture new luxury clients to grow the individual and store client book with a commercial objective mindset </p><p>Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>A proven track record in delivering sales and exceeding targets </p><p>Previous experience in Clientelling  </p><p>A strong interest in fashion, art and culture  </p><p>Strong product knowledge and good understanding of store retail operations </p><p>Understanding of competitor products  </p><p>Experience in working as part of a team </p><p>Fluent in local language; English proficiency is desirable </p><p>Other language knowledge is desirable </p><p>Demonstrates Confidence, Curiosity, Conviction, and Care  </p><p>Enjoys being part of a team </p><p>Energetic, Pro-active and self-motivated </p><p>Detail-oriented and creative with a passion for selling  </p><p>Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels </p><p>Results driven and commercial mindset   </p><p>Flexible, collaborative and adaptable approach to work </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><p>Individual sales performance and KPI’s (Appointments, UPT, ATV &amp; AUR) </p><p>Service targets (Guest Experience, Net promoter score) </p><p>New client acquisition (conversion and retention) </p><p>Number of appointments held on a monthly basis </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: Malaysia || Not Applicable || Kuala Lumpur || RETAIL OFFLINE || MAINLINE || n/a ||</p></div></div></div> RETAIL OFFLINE Service Lead https://burberrycareers.com/job/Chicago-Service-Lead-Illi/1421521800/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Chicago Illi US 1421521800A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>Daily floor supervision of sales team ensuring great customer experiences and thereby driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client; act as a “quality control” supervisor ensuring that every interaction with a customer is memorable.</li><li>Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs</li><li>Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies.</li><li>Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customers</li><li>Drive partnership on the selling floor between sales associates, specialists, stock associates and operations team</li><li>Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions.</li><li>Develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews.</li><li>Lead by example by delivering the Burberry Experience to customers when necessary.</li><li>Partner with GM, SM and S&amp;P to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates.</li><li>Partner with store management to set goal expectations. Deliver formal performance feedback in partnership with store management through monthly Burberry Experience Development Plans.</li><li>Resolve difficult customer issues and escalate to management when necessary.</li><li>In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales</li><li>Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible.</li><li>Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level.</li><li>Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations.</li><li>Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures</li><li>Additional duties as required.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Advanced knowledge of POS system.</li><li>Previous experience with Apple mobile devices and comfortable with the use of digital tools.</li><li>1-2 years previous supervisory or management experience in retail sales.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Monthly Burberry Experience evaluation score</li><li>Managing performance improvement and development of associates</li><li>Improvement in every KPI within the retail scorecard</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>•    Expected base salary for the role will generally be between $26.00 and $28.50 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.</p><p> </p><p>•    This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p></div></div></div> RETAIL OFFLINE Sales Associate | Seattle Premium Outlets https://burberrycareers.com/job/Tulalip-Sales-Associate-Seattle-Premium-Outlets-Wash/1399783900/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Tulalip Wash US 1399783900A2 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="text-align:justify">To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p><strong><u>Sales &amp; Service</u></strong></p><ul><li>Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry’s luxury brand standards and image</li><li>Consistently meet individual sales goals while exhibiting the Burberry Behaviours</li><li>Provide excellent customer service skills, great selling skills and exhibit motivation to succeed</li><li>Demonstrate superior interpersonal and communication talent</li></ul><p style="margin-left:36.0pt"> </p><p><strong><u>Cultivate</u></strong></p><ul><li>Build customer loyalty through active client development and follow-through</li><li>Maintain an up-to-date and detailed client book</li><li>Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance</li></ul><p> </p><p><strong><u>Visual Standards</u></strong></p><ul><li>Follow company policies, procedures and use visual techniques to maintain the visual standards according to Burberry guidelines</li><li>Maintain selling floor by ensuring the following:<ul><li>Understand and execute monthly floorsets</li><li>Placing and/or hanging back items as you work</li><li>Replenishing merchandise after selling</li><li>Folding and placing merchandise on the correct hanger, tissue paper, etc.</li><li>Place tickets inside the item and not visible to the customer.</li></ul></li></ul><p style="margin-left:36.0pt"> </p><p><strong><u>Floor Presence &amp; Maintenance</u></strong></p><ul><li>Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers</li><li>End of shift/day: Ensure selling floor is replenished and ready for the next day</li><li>Be active and busy on the floor at all day</li><li>Ensure to place and/or hang back items as you work and replenish merchandise after selling</li><li>Ensure clean up and maintenance of fitting rooms</li></ul><p> </p><p><strong><u>Back of The House Support</u></strong></p><ul><li>Assist in the mark down process</li><li>Assist in the bi-annual inventory process</li><li>Participation and achievement of pre-sale goals</li><li>Participate in store contests</li><li>Assist in stock room maintenance and keep it organized</li><li>Responsible for stock pulled; all stock must be put away in orderly fashion</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Willing to work in and promote a team oriented environment.</li><li>Excellent interpersonal skills required to ensure clear, effective communication with all management and staff.</li><li>Consistently show a positive attitude &amp; take responsibility for own actions.</li><li>Must be results driven and flexible to change</li><li>Relevant interest in Fashion / Design.</li><li>Advanced knowledge of POS and store systems.</li><li>A minimum of 1 year on sales, preferably in a luxury retail environment.</li><li>Proven experience in driving sales and meeting sales targets.</li><li>Excellent customer service level.</li><li>Strong clienteling background.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Financial Targets: achieving individual and store sales goals targets, UPT, ATV, Client Development.</li><li>Excellent customer service through Burberry Experience Evaluations.</li><li>Capture compliance.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>•    Expected base salary for the role will be between $19.00 and $20.00 per hour at the commencement of employment.  However, base salary if hired will be determined on an individualized basis depending on a number of factors, including, but not limited to, professional skills, knowledge, and experience.  The compensation for this position also includes commission earnings as a percentage of sales.  The Company also offers free shares after one year of service, equivalent to 500GBP, pursuant to the terms of the share plan.</p><p> </p><p>•    Burberry offers associates a comprehensive benefits package, which, depending on the associate’s eligibility, includes:  (i) Medical, Vision, and Dental Insurance, Income Protection, Life and Accidental death &amp; Dismemberment Insurance, Short-Term and Long-Term Disability, Flexible Spending Account and Commuter Benefits; (ii) Retirement Plan (401k) Traditional pre-tax and Roth contributions with an employer match of 100% up to the first 6% that employee contributes; (iii) paid time off, including 10 vacation days pro-rated from start date and increasing to 15 days in second year, 10 sick days, 2 personal days, 9 paid holidays, bereavement leave, and seasonal well-being days; (iv) Paid Parental Leave of up to 18 weeks; and (v) all other benefits (such as leaves of absence) as required by applicable federal, state, and local law.</p><p> </p><p>•    This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p></div></div></div> RETAIL OFFLINE Senior Client Advisor https://burberrycareers.com/job/Bangkok-Senior-Client-Advisor-Not/1411375100/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Bangkok Not TH 1411375100A1 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Senior Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. </p><p>Reporting to the store management, the Senior Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. </p><p>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>SERVICE AND SALES </p><p>Meet and exceed individual and store sales and other commercial KPIs  </p><p>Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction </p><p>Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling </p><p>Support the Store Manager in dealing with customers complaints, when needed </p><p>Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. </p><p>Be efficient in following-up and delivering after-sales services to our clients </p><p>Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required </p><p>Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines </p><p>Support and coach Client Advisors in clientelling, service skills and building relationship top clients </p><p>Foster team work and a positive work climate </p><p>CLIENT ENGAGEMENT </p><p>Build meaningful relationships with Clients </p><p>Maintain relationship with existing top client and build a portfolio of new top clients </p><p>Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. </p><p>Capture new luxury clients to grow the individual and store client book with a commercial objective mindset </p><p>Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>A proven track record in delivering sales and exceeding targets </p><p>Previous experience in Clientelling  </p><p>A strong interest in fashion, art and culture  </p><p>Strong product knowledge and good understanding of store retail operations </p><p>Understanding of competitor products  </p><p>Experience in working as part of a team </p><p>Fluent in local language; English proficiency is desirable </p><p>Other language knowledge is desirable </p><p>Demonstrates Confidence, Curiosity, Conviction, and Care  </p><p>Enjoys being part of a team </p><p>Energetic, Pro-active and self-motivated </p><p>Detail-oriented and creative with a passion for selling  </p><p>Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels </p><p>Results driven and commercial mindset   </p><p>Flexible, collaborative and adaptable approach to work </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><p>Individual sales performance and KPI’s (Appointments, UPT, ATV &amp; AUR) </p><p>Service targets (Guest Experience, Net promoter score) </p><p>New client acquisition (conversion and retention) </p><p>Top clients portfolio </p><p>Number of appointments held on a monthly basis </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p></div></div></div> RETAIL OFFLINE Part-Time Operations Associate https://burberrycareers.com/job/Central-Valley-Part-Time-Operations-Associate-New/1421675600/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Central Valley New US 1421675600A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="margin-bottom:1.0E-4pt;margin-left:0.0cm;margin-right:0.0cm;margin-top:0.0cm"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations.</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Responsible for all aspect of inventory control including, receiving and handling stock orders receiving from hub or warehouse and insuring accuracy of products received and reporting any discrepancy </span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Supporting the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback. </span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Keeping back of house in a tidy manner compliant with Retail Operations and Standards.</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Quality control on all products at all times and reporting any issues to store lead </span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Support aftersales process (alterations, repairs, personalisation) to elevate the client experience.  </span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Insure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately </span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Adhoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasks</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Adhoc requests by store management to support with events, visual merchandising, stock taking and other such duties</span></span></span></li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Excellent organisational skills and meticulous attention to detail</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Excellent communication skills both verbal and in writing</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Intermediate computer skills in core Microsoft software</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Previous experience with SAP desirable</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Ability to work well in a team</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Ability to work in a busy team environment</span></span></span></li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><p style="margin-bottom:1.0E-4pt;margin-left:0.0cm;margin-right:0.0cm;margin-top:0.0cm"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Efficiency of store administration</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p style="margin-left:0.0cm;margin-right:0.0cm"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</span></span></p><p style="margin-left:0.0cm;margin-right:0.0cm"> </p><p>•    Expected base salary for the role will generally be between $19.00 and $20.00 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.</p><p> </p><p>•    This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p></div></div></div> RETAIL OFFLINE Store Manager https://burberrycareers.com/job/Sydney-Store-Manager-Not/1422324200/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Sydney Not AU 1422324200A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><ul><li>To provide leadership for the store, setting an excellent standard for the store and inspiring the team to achieve it.</li><li>To own the employee experience, driving employee satisfaction and elevating team behaviours.</li><li>To own the customer experience, driving customer satisfaction and increasing brand loyalty.</li><li>To drive performance and growth, through excellent operational and commercial execution.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Establish a constant focus on Brand, continually driving engagement, knowledge and passion for the Brand across the store team</li><li>Be on the shop floor</li><li>Be a presence leading on the shop floor, acting as a brand ambassador and role modelling Burberry behaviours</li><li>Monitor, coach and provide feedback to the store team to deliver excellent customer experience</li><li>Maintain a luxury environment, ensuring excellent execution and maintenance of Visual Merchandising guidelines across the store</li><li>Drive the use of digital assets to enhance the customer experience</li><li>Retain and develop talent</li><li>Lead, inspire and manage a high performing, positive store team</li><li>Continually elevate the capability of the store team through recruitment, staff development, mobility and effective succession planning</li><li>Establish a learning culture and maintain a strong connection of the store team to the Brand</li><li>Advocate product</li><li>Have excellent product knowledge and drive the same standard across the store team</li><li>Maintain a strong understanding of product sales performance and optimise sales of the available inventory</li><li>Nurture customer relationships</li><li>Establish and embed customer focused behaviours across the store team</li><li>Build and cultivate long term customer relationships and lead the team to do the same</li><li>Drive store performance and productivity</li><li>Build and maintain familiarity with the local external environment; customers, competitors and talent</li><li>Maintain a commercial mindset and continually identify and convert opportunities to drive store performance</li><li>Drive operational excellence across all areas of the store</li><li>Ensure compliance with all corporate standards, policies and initiatives</li><li>Health and Safety</li><li>Ensure your store has a written plan in place that details the actions to be taken in the event of an emergency evacuation. This plan must be practiced at least annually, involving all employees, and recorded on Rivo as having been completed</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>Demonstrated alignment with the Burberry Store Management behaviours:</p><ul><li>Service Focused</li><li>Leading to Inspire</li><li>Commercially Aware</li><li>Developing Talent</li><li>Driving Excellence</li><li>Local language plus English.</li><li>A passion for and interest in fashion, and a luxury ethos.</li><li>A digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites.</li><li>Awareness of local employment  and retail legislation.</li><li>Flexible to work as required to meet store needs.</li><li>Experience in a luxury brand or in a luxury service and selling environment.</li><li>Retail Management experience appropriate to the role, to be assessed based on the size and complexity of previous roles. Metrics will include sales turnover and volume and the number and types of roles previously managed.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Performance against the Burberry Store Management behaviours</li><li>Sales &amp; Conversion</li><li>Burberry Experience &amp; Data Capture scores</li><li>Shrinkage</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: Australia || Not Applicable || Sydney || RETAIL OFFLINE || MAINLINE || n/a ||</p></div></div></div> RETAIL OFFLINE Sales Associate https://burberrycareers.com/job/Orlando-Sales-Associate-Flor/1421673100/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Orlando Flor US 1421673100A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="text-align:justify">To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p><strong><u>Sales &amp; Service</u></strong></p><ul><li>Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry’s luxury brand standards and image</li><li>Consistently meet individual sales goals while exhibiting the Burberry Behaviours</li><li>Provide excellent customer service skills, great selling skills and exhibit motivation to succeed</li><li>Demonstrate superior interpersonal and communication talent</li></ul><p style="margin-left:36.0pt"> </p><p><strong><u>Cultivate</u></strong></p><ul><li>Build customer loyalty through active client development and follow-through</li><li>Maintain an up-to-date and detailed client book</li><li>Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance</li></ul><p> </p><p><strong><u>Visual Standards</u></strong></p><ul><li>Follow company policies, procedures and use visual techniques to maintain the visual standards according to Burberry guidelines</li><li>Maintain selling floor by ensuring the following:<ul><li>Understand and execute monthly floorsets</li><li>Placing and/or hanging back items as you work</li><li>Replenishing merchandise after selling</li><li>Folding and placing merchandise on the correct hanger, tissue paper, etc.</li><li>Place tickets inside the item and not visible to the customer.</li></ul></li></ul><p style="margin-left:36.0pt"> </p><p><strong><u>Floor Presence &amp; Maintenance</u></strong></p><ul><li>Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers</li><li>End of shift/day: Ensure selling floor is replenished and ready for the next day</li><li>Be active and busy on the floor at all day</li><li>Ensure to place and/or hang back items as you work and replenish merchandise after selling</li><li>Ensure clean up and maintenance of fitting rooms</li></ul><p> </p><p><strong><u>Back of The House Support</u></strong></p><ul><li>Assist in the mark down process</li><li>Assist in the bi-annual inventory process</li><li>Participation and achievement of pre-sale goals</li><li>Participate in store contests</li><li>Assist in stock room maintenance and keep it organized</li><li>Responsible for stock pulled; all stock must be put away in orderly fashion</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Willing to work in and promote a team oriented environment.</li><li>Excellent interpersonal skills required to ensure clear, effective communication with all management and staff.</li><li>Consistently show a positive attitude &amp; take responsibility for own actions.</li><li>Must be results driven and flexible to change</li><li>Relevant interest in Fashion / Design.</li><li>Advanced knowledge of POS and store systems.</li><li>A minimum of 1 year on sales, preferably in a luxury retail environment.</li><li>Proven experience in driving sales and meeting sales targets.</li><li>Excellent customer service level.</li><li>Strong clienteling background.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Financial Targets: achieving individual and store sales goals targets, UPT, ATV, Client Development.</li><li>Excellent customer service through Burberry Experience Evaluations.</li><li>Capture compliance.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || Florida (US-FL) || Orlando || RETAIL OFFLINE || OUTLET || n/a ||</p></div></div></div> RETAIL OFFLINE Manager Raw Materials, Shoes https://burberrycareers.com/job/Florence-Manager-Raw-Materials%2C-Shoes-Not/1405255300/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Florence Not IT 1405255300A2 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.</p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>Working in partnership with Design and Sourcing to manage the raw materials development and procurement according to the design aesthetics guidelines and budget collection.</p><p>Acting as an ambassador for Burberry, fostering a culture of accountability, innovation and collaboration and operate as true technical specialists with internal teams and vendors.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Building and maintaining a close working partnership with Design. Acting as the technical partner for design, attending raw material meetings, providing feedback on technical feasibility, brainstorming ideas and solutions to ensure the design vision is translated into product</li><li>Responsible for building and maintaining effective working relationships with vendors, developing a strong working knowledge of vendor capability and availability to meet demands</li><li>Research and development of new raw material concepts and technologies according to brief:<ul style="list-style-type:circle"><li>Samples<strong> </strong></li><li>Colourways<strong> </strong></li><li>Collaboration with mills and follow up on new designs/materials to ensure correct execution<strong> </strong></li></ul></li><li>In conjunction with the Product Development and Design teams, agree and implement the raw material development critical path. Ensuring deadlines are adhered to and follow up on all development issues to resolve and drive to completion. Identifying, calling out and making recommendations to mitigate any risks/challenges identified at all stages.</li><li>Responsible for ordering and delivering raw materials on time, to the quality standard, and within cost price range, to achieve target margin</li><li>Responsible for ensuring functionality (including consistency and standardisation) and ensuring products that are developed are fit for purpose for the customer, brand and business. This includes ongoing risk assessment during the development process and proactivity in taking actions as a result</li><li>Responsible for collaborating with Operations teams while developing the collections for product testing to relevant standards, leveraging their technical knowledge and negotiating any aesthetic changes to protect the design vision</li><li>Support production meetings follow ups at vendors, technical requirements of all proto and samples in preparation for production</li><li>Accountable for ensuring PLM is kept updated with 100% accuracy at all times.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Ability to work in partnership with Designer and Technicians, understanding and interpreting their creative aesthetic and design vision and translating this to teams and vendors</li><li>Technical capability and product knowledge with ability to confidently influence the Design team and provide on the spot solutions in:<ul style="list-style-type:circle"><li>Leather process, origin of raw materials from development to industrialisation; process of tanneries (farmhouse, slaughterhouse, tanning, re-tanning, finishing, dyeing, treatment),Product</li><li>Fabric process, origin of raw materials from development to industrialisation; woven fabrics, cottons, wools, technical materials including plastics and coated materials; print development and industrialisation; technical embroidery and embellishment knowledge</li><li>Understanding of testing parameters, quality requirements and fundamentals of chemicals used in finishing</li></ul></li><li>Experience managing vendor relationships, delivering clear briefs and leveraging relationships to meet demands</li><li>Critical path management ensuring collections are delivered on time, identifying, calling out and making recommendations to mitigate any risks/challenges identified</li><li>Able to manage within a budget with commercial awareness and understanding of product cost, achieving a balance between creativity and commercial implications throughout the product development process</li><li>Demonstrated expert technical product knowledge, including specifics on areas such as shoes</li><li>Demonstrated experience working on site with vendors and operational knowledge of factories, delivering clear briefs and leveraging relationships and availability to meet demands</li><li>Excellent communication skills, with the ability to negotiate with credibility, share information effectively, and work confidently with cross functional teams</li><li>In depth knowledge of fashion and products in relevant category –‘fashion sensibility’ - knowledge of trends, the market, the luxury consumer and peer awareness</li><li>Computer skills: PLM, excel</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: Italy || Not Applicable || Florence || PRODUCT DEVELOPMENT || SHOES - CORE || n/a ||</p></div></div></div> PRODUCT DEVELOPMENT 세일즈 (대전 지역) https://burberrycareers.com/job/Daejeon-%EC%84%B8%EC%9D%BC%EC%A6%88-%28%EB%8C%80%EC%A0%84-%EC%A7%80%EC%97%AD%29-Not/704228900/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Daejeon Not KR 704228900A69 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>버버리에서는 창조의 힘이 가능성을 연다고 믿습니다. 우리의 목적은 상상력의 힘을 통해 경계를 넘고 우리 직원들, 고객들, 그리고 커뮤니티를 위한 새로운 가능성을 여는 것입니다. 이는 버버리가 시작된 1856년 이래로 버버리를 이끌어온 핵심 신념이며, 오늘날에도 여전히 우리 회사의 운영 방식에 중심이 되고 있습니다.</p><p>우리는 다양한 배경을 가진 창의적인 인재들이 성장할 수 있는 환경을 제공하고, 모든 일에 다양한 기술과 경험을 활용하는 것을 목표로 합니다. 또한, 우리는 목적 지향적이고 가치 중심적인 브랜드로서, 전 세계에 긍정적인 영향을 주고자 노력하고 있습니다. 이를 위해 고객을 위한 차세대 지속 가능한 럭셔리를 창조하고, 업계의 변화를 이끌며, 우리의 커뮤니티를 지원하는 것을 목표로 하고 있습니다.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="text-align:justify">Client Advisor는 버버리 브랜드의 앰버서더로 고객에게 탁월한 고객 서비스를 제공함으로써 브랜드의 가치를 전달하고, 고객 충성도를 높이며, 매출 목표를 달성하여 브랜드 성장에 기여합니다. 고객 서비스 전문가로서 버버리 브랜드와 제품에 대하여 높은 수준의 지식을 가지고, 고객의 선호와 니즈를 파악하여 개인화된 고객 서비스를 제공합니다.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>버버리 스탠다드를 바탕으로 고객 여정 제공 및 세일즈 목표 달성</li><li>브랜드와 제품에 대한 Clientelling으로 브랜드 가치 전달</li><li>최고 수준의 고객 서비스 제공</li><li>신규, 잠재 고객 발굴 및 기존, VIP 고객과 장기적인 관계 구축 및 유지</li><li>버버리 가이드라인을 준수하여 최상의 매장환경과 제품 컨디션 유지</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>버버리 브랜드 및 패션에 대한 열정과 관심이 있으신 분</li><li>럭셔리 마켓 특수성에 대한 이해와 VIC고객 보유자</li><li>최소 1년 이상의 경력, 럭셔리 브랜드 경험자 선호</li><li>영어, 중국어 등 외국어 가능자 선호</li><li>팀워크 및 긍정적인 마인드, 원활한 커뮤니케이션 스킬 보유자</li><li>고객 중심의 서비스 마인드 보유자</li><li>창의적이고 개방적인 사고 보유자</li></ul></div></div></div> RETAIL OFFLINE Part-Time Operations Associate https://burberrycareers.com/job/San-Marcos-Part-Time-Operations-Associate-Texa/1421678300/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry San Marcos Texa US 1421678300A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>Responsible for all aspect of inventory control including, receiving and handling stock orders receiving from hub or warehouse and insuring accuracy of products received and reporting any discrepancy</p><p>Supporting the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback.</p><p>Keeping back of house in a tidy manner compliant with Retail Operations and Standards.</p><p>Quality control on all products at all times and reporting any issues to store lead</p><p>Support aftersales process (alterations, repairs, personalisation) to elevate the client experience. </p><p>Insure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately</p><p>Adhoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasks</p><p>Adhoc requests by store management to support with events, visual merchandising, stock taking and other such duties</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>Excellent organisational skills and meticulous attention to detail</p><p>Excellent communication skills both verbal and in writing</p><p>Intermediate computer skills in core Microsoft software</p><p>Previous experience with SAP desirable</p><p>Ability to work well in a team</p><p>Ability to work in a busy team environment</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p></div></div></div> RETAIL OFFLINE Sourcing Assistant (Maternity Cover) https://burberrycareers.com/job/London-Sourcing-Assistant-%28Maternity-Cover%29-Not/1414207300/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1414207300A1 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.</p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div>The Sourcing Assistant will support the execution of Burberry’s sourcing strategy and help ensure the smooth coordination of seasonal product delivery across our supply chain. Working closely with internal teams and supplier partners, the role will play an important role in maintaining data accuracy, monitoring deliveries and helping products move efficiently from development through to production. This position offers the opportunity to contribute to operational excellence while supporting the craftsmanship, quality and innovation that define Burberry.</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li><div>Maintain accurate sourcing and product data throughout the season, ensuring information is updated following buying meetings and range reviews.</div></li><li><div>Validate and confirm product, pricing and range information with suppliers and support the resolution of data queries in partnership with Finance.</div></li><li><div>Coordinate with suppliers to ensure raw materials and trims are delivered in line with production timelines and agreed ex-factory dates.</div></li><li><div>Create delivery planners, monitor shipment progress and produce regular SAP delivery reports.</div></li><li><div>Act as a key day-to-day contact for supplier partners, ensuring clear communication of timelines, requirements and critical milestones.</div></li><li><div>Analyse and prepare routine and ad hoc reporting, identifying potential delivery risks and escalating issues proactively.</div></li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Strong analytical skills with confidence working with data and numerical information.</li><li>Experience using Microsoft Office applications, particularly Excel, Word and PowerPoint.</li><li>Knowledge of SAP, Flex or similar business systems would be advantageous.</li><li>Highly organised with the ability to manage multiple priorities in a dynamic environment.</li><li>Strong attention to detail and a commitment to delivering accurate, high-quality work.</li><li>Collaborative approach with effective communication and relationship-building skills.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: United Kingdom || Not Applicable || London || SC CENTRAL OPERATIONS || SOURCING SOFT ACCESSORIES || n/a ||</p></div></div></div> SC CENTRAL OPERATIONS Assistant General Manager https://burberrycareers.com/job/Dallas-Assistant-General-Manager-Texa/1424377400/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Dallas Texa US 1424377400A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>Supporting the Store Manager to drive category performance with supervision of sales team to ensure great customer experiences. Driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience and Burberry Behaviours.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Lead sales associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs</li><li>Work to drive sales for an assigned category including partnering with the Store Manager on sell-through, team training on assigned category</li><li>Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies</li><li>Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customers</li><li>Drive partnership on the selling floor between sales associates, specialists, stock and operations team</li><li>Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions</li><li>Working closely with the Store Manager to develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews</li><li>Lead the integration of new joiners to the business</li><li>Lead by example by delivering the Burberry Experience to customers when necessary</li><li>Partner with Store Manager and Training to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates.</li><li>Resolve difficult customer issues and escalate to management when necessary.</li><li>In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales</li><li>Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible.</li><li>Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level</li><li>Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations</li><li>Create and maintain an open, positive and harmonious work environment</li><li>Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures</li><li>Additional duties as required.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Advanced knowledge of POS system</li><li>Ability to handle complex customer service issues; (i.e. dissatisfied customers, complaints, returns, repairs &amp; after-sales)</li><li>Able to use a fluent and professional dialogue with clients and staffs</li><li>Previous experience with Apple mobile devices and comfortable with the use of digital tools</li><li>1-2 years previous supervisory or management experience in retail sales</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Monthly Burberry Experience evaluation score</li><li>Managing performance improvement and development of associates</li><li>Improvement in every KPI within the retail scorecard</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || Texas (US-TX) || Dallas || RETAIL OFFLINE || MAINLINE || n/a ||</p></div></div></div> RETAIL OFFLINE Senior Manager, Finance Systems & Master Data https://burberrycareers.com/job/London-Senior-Manager%2C-Finance-Systems-&-Master-Data-Not/1422497900/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1422497900A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p><span><span>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  </span></span></p><p><span><span>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div>We are hiring a Finance Systems Senior Manager to lead the team responsible for the systems, data structures and reporting capabilities at the heart of Burberry’s Group Finance operation. You will oversee the development and operational support of consolidation, forecasting, close and access-management platforms, while helping shape the future finance systems landscape. Working across Finance, IT and the wider business, you will protect data integrity, strengthen controls and enable accurate, effective decision-making. This is an opportunity to combine technical expertise, thoughtful leadership and continuous improvement within a global luxury business.</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Lead and develop the Finance Systems team, setting clear priorities and creating an environment in which colleagues can perform at their best.</li><li>Own the effective operation of consolidation, actuals, forecasting and budgeting systems, enabling reliable financial reporting cycles.</li><li>Guide finance systems projects, regulatory developments, upgrades, testing and new platform implementations in partnership with Finance and IT.</li><li>Maintain strong financial data, access and control frameworks across SAP, BPC, Ariba, Cadency and relevant banking platforms.</li><li>Oversee period-end scheduling, reporting tools and dashboards, ensuring that outputs remain aligned with organisational and management-reporting needs.</li><li>Improve ways of working across the finance systems landscape, resolving data-feed issues and helping users adopt consistent, controlled practices.</li><li>Partner closely with Commercial Procurement, IT and Digital Commerce Finance teams and the PMO.</li><li>Manage direct / indirect reports to optimise their performance and oversee their development, both as individuals and as a team.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>A professionally qualified accountant, such as CIMA, ACA, ACCA or an equivalent international qualification.</li><li>Practical experience working with SAP and BPC environments, including consolidation, reporting, period-end close and access management.</li><li>Experience supporting finance systems within an international listed organisation or a similarly complex, regulated environment.</li><li>An effective communicator who can explain technical subjects clearly, build trusted relationships and offer constructive challenge.</li><li>A collaborative leader with the ability to balance operational delivery, control requirements and longer-term improvement priorities.</li><li>Familiarity with Tableau, Ariba or Cadency would be beneficial, although experience across every platform is not required.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p></div></div></div> FINANCE & OPERATIONS Sales Associate https://burberrycareers.com/job/Sunrise-Sales-Associate-Flor/1421929500/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Sunrise Flor US 1421929500A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="text-align:justify">To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p><strong><u>Sales &amp; Service</u></strong></p><ul><li>Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry’s luxury brand standards and image</li><li>Consistently meet individual sales goals while exhibiting the Burberry Behaviours</li><li>Provide excellent customer service skills, great selling skills and exhibit motivation to succeed</li><li>Demonstrate superior interpersonal and communication talent</li></ul><p style="margin-left:36.0pt"> </p><p><strong><u>Cultivate</u></strong></p><ul><li>Build customer loyalty through active client development and follow-through</li><li>Maintain an up-to-date and detailed client book</li><li>Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance</li></ul><p> </p><p><strong><u>Visual Standards</u></strong></p><ul><li>Follow company policies, procedures and use visual techniques to maintain the visual standards according to Burberry guidelines</li><li>Maintain selling floor by ensuring the following:<ul><li>Understand and execute monthly floorsets</li><li>Placing and/or hanging back items as you work</li><li>Replenishing merchandise after selling</li><li>Folding and placing merchandise on the correct hanger, tissue paper, etc.</li><li>Place tickets inside the item and not visible to the customer.</li></ul></li></ul><p style="margin-left:36.0pt"> </p><p><strong><u>Floor Presence &amp; Maintenance</u></strong></p><ul><li>Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers</li><li>End of shift/day: Ensure selling floor is replenished and ready for the next day</li><li>Be active and busy on the floor at all day</li><li>Ensure to place and/or hang back items as you work and replenish merchandise after selling</li><li>Ensure clean up and maintenance of fitting rooms</li></ul><p> </p><p><strong><u>Back of The House Support</u></strong></p><ul><li>Assist in the mark down process</li><li>Assist in the bi-annual inventory process</li><li>Participation and achievement of pre-sale goals</li><li>Participate in store contests</li><li>Assist in stock room maintenance and keep it organized</li><li>Responsible for stock pulled; all stock must be put away in orderly fashion</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Willing to work in and promote a team oriented environment.</li><li>Excellent interpersonal skills required to ensure clear, effective communication with all management and staff.</li><li>Consistently show a positive attitude &amp; take responsibility for own actions.</li><li>Must be results driven and flexible to change</li><li>Relevant interest in Fashion / Design.</li><li>Advanced knowledge of POS and store systems.</li><li>A minimum of 1 year on sales, preferably in a luxury retail environment.</li><li>Proven experience in driving sales and meeting sales targets.</li><li>Excellent customer service level.</li><li>Strong clienteling background.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Financial Targets: achieving individual and store sales goals targets, UPT, ATV, Client Development.</li><li>Excellent customer service through Burberry Experience Evaluations.</li><li>Capture compliance.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || Florida (US-FL) || Sunrise || RETAIL OFFLINE || OUTLET || n/a ||</p></div></div></div> RETAIL OFFLINE Assistant Store Manager - Roermond McArthur Glen Outlet https://burberrycareers.com/job/Roermond-Assistant-Store-Manager-Roermond-McArthur-Glen-Outlet-Not/1375768600/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Roermond Not NL 1375768600A5 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div>We are hiring an Assistant Store Manager to support the leadership of our Roermond store and help bring the Burberry Experience to life every day. In this role, you will work closely with the Store Manager to drive category performance, develop the sales team and deliver exceptional customer journeys. Your impact will be seen in commercial results, team capability and the consistency of Burberry Behaviours on the shop floor. This is an opportunity to grow your leadership craft within Burberry’s luxury retail environment.</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><div><ul><li>Support the Store Manager in delivering category performance and achieving sales goals.</li><li>Supervise, coach and develop the sales team to deliver consistently elevated customer experiences.</li><li>Provide real‑time, constructive performance coaching aligned to the Burberry Experience and Burberry Behaviours.</li><li>Lead by example on the shop floor, inspiring confidence, client focus and pride in craft.</li><li>Contribute to daily operational excellence, ensuring standards are upheld at all times.</li><li>Act as a trusted partner to the Store Manager, supporting a positive, inclusive and high‑performing team culture.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><div><ul><li>Experience in a supervisory or assistant management role within premium or luxury retail.</li><li>A people‑centred leader who enjoys developing others through clear, supportive coaching.</li><li>Commercially aware, with the ability to translate sales goals into day‑to‑day team actions.</li><li>Calm and confident when making decisions in a fast‑paced retail environment.</li><li>Passion for customer experience, craftsmanship and brand storytelling.</li><li>Open, collaborative and aligned with Burberry’s values and behaviours.</li></ul></div></div></div></div> RETAIL OFFLINE Client Advisor https://burberrycareers.com/job/Gyeonggi-Client-Advisor-%ED%95%B4%EB%8B%B9%EC%82%AC%ED%95%AD/1367286400/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Gyeonggi 해당사항 KR 1367286400A6 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div></div></div></div> RETAIL OFFLINE Store Designer, Architecture https://burberrycareers.com/job/London-Store-Designer%2C-Architecture-Not/1412266100/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1412266100A1 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>As a Designer, Architecture, you will play a pivotal role in shaping our global retail portfolio. Working within the Architecture Design Studio, you will collaborate across store concepts and regions to conceptualise and design experiential luxury retail environments that reflect our brand vision. This role blends a high level creative output with detailed architectural design, spanning facades, store layouts, furniture, fixtures, finishes, and experiential spaces. You will generate and develop innovative ideas that translate into distinctive, luxury retail destinations across varied formats, while operating confidently within a fast paced, dynamic environment where agility and decisive design thinking are essential.   </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><div><ul><li><span>Lead flagship and high</span>‑<span>complexity retail design projects, driving concept creation, spatial strategy, and experiential innovation. </span></li><li><span>Develop and present highly creative design ideas, using strong visualisation skills (sketches, renders, 3D models) to communicate concepts and ideas. </span> </li><li><span>Work independently with confident, concise decision</span>‑<span>making, progressing design work with minimal oversight. </span> </li><li><span>Produce comprehensive detailed design drawing packs, including facades, layouts, elevations, reflected ceiling plans and site</span>‑<span>specific construction details, ensuring accuracy, feasibility, and alignment with brand standards. </span> </li><li><span>Conduct design research and trend analysis, translating insights into elevated retail experiences and commercially relevant opportunities. </span><span> </span></li><li><span>Create refined design outputs including mood boards, material palettes, detailed drawings, and technical documentation for internal teams and external partners. </span><span> </span></li><li><span>Manage external studios and specialist consultants, overseeing and reviewing detail design packs, construction drawings, and technical deliverables. </span><span> </span></li><li><span>Source and integrate innovative materials and techniques, pushing creative boundaries while maintaining practicality and longevity. </span> </li><li><span>Strong ability to think creatively, refining ideas through feedback and contributing to a high</span>‑<span>performance design culture. </span> </li><li><span>Demonstrate strong technical proficiency in Vectorworks, 3D modelling and rendering software. </span> </li><li><span>Excellent visual storytelling and presentation skills, able to communicate ideas to senior leadership and cross</span>‑<span>functional teams. </span> </li><li><span>Ability to mentor junior designers, providing guidance, feedback, and support. </span><span> </span></li><li><span>Strong organisational skills with the ability to manage multiple projects simultaneously in a fast</span>‑<span>paced luxury retail environment. </span> </li><li><span>Deep understanding of luxury retail standards, customer behaviour, and brand experience design. </span> </li><li><span>Comfortable navigating ambiguity, making clear decisions, and driving projects forward independently</span></li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><div><ul><li><span>Degree level in Architecture or Interior Design </span> </li><li><span>Minimum 7years of experience in Luxury retail design. </span><span> </span></li><li><span>Relevant practical experience of architecture design within luxury retail </span><span> </span></li><li><span>Technical capability and ability to influence and negotiate confidently with cross-functional partners </span><span> </span></li><li><span>Knowledge of current market trends and competitor approaches </span><span> </span></li><li><span>Well organised, flexible and adaptable </span> </li><li><span>Excellent communication skills with the ability to present and share information effectively </span><span> </span></li><li><span>Collaborative team member. </span> </li><li><span>Fluency in English essential</span><span> </span></li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: United Kingdom || Not Applicable || London || ARCHITECTURE || CENTRAL ARCHITECTURE || n/a ||</p></div></div></div> ARCHITECTURE Sales Associate 6 FTC Metzingen Outlet City https://burberrycareers.com/job/Metzingen-Sales-Associate-6-FTC-Metzingen-Outlet-City-Not/1423849300/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Metzingen Not DE 1423849300A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div>We are hiring a full-time Sales Associate, on a 6-Month Fixed-Term Contract initially, to join our team in Metzingen, Germany. This role is at the heart of delivering an exceptional luxury client experience, supporting store performance, and bringing the Burberry brand to life through every customer interaction. Working closely with colleagues across the store, you will contribute to commercial success while building meaningful relationships with new and existing clients. Through a commitment to service excellence and brand storytelling, you will help create memorable experiences that inspire customer loyalty and engagement.</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><div><ul><li>Deliver an exceptional Burberry customer experience across every interaction, creating memorable and personalised service moments.</li><li>Achieve individual sales targets while contributing to the overall success and performance of the store.</li><li>Build and nurture long-term relationships with new and existing clients to drive customer loyalty and repeat business.</li><li>Act as a brand ambassador, confidently sharing Burberry’s heritage, products, and craftsmanship with customers.</li><li>Support operational excellence by maintaining high standards of presentation, organisation, and compliance with store procedures.</li><li>Contribute to the growth of all product categories by identifying customer needs and recommending relevant solutions.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><div><ul><li>Previous experience in a customer-facing retail, hospitality, or luxury environment.</li><li>Passion for delivering outstanding customer service and creating meaningful client relationships.</li><li>Strong communication skills with the ability to engage confidently with a diverse customer base.</li><li>Motivated to achieve goals while working collaboratively as part of a team.</li><li>Adaptable and proactive, with a positive approach to a fast-paced retail environment.</li><li>Genuine interest in luxury fashion, craftsmanship, and the Burberry brand</li><li>Available to start with 0-2 weeks notice</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p></div></div></div> RETAIL OFFLINE Photo Studio and Post Production Lead https://burberrycareers.com/job/London-Photo-Studio-and-Post-Production-Lead-Not/1390937500/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1390937500A4 <h2>INTRODUCTION</h2><div>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  </div><div> </div><div>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</div><div> </div><h2>JOB PURPOSE</h2><div><div><div>We are hiring a Photo Studio and Post Production Lead to shape the future of Burberry’s in-house studio and post production capabilities. Leading a multidisciplinary team of approximately 35 colleagues, you will set the strategic direction, evolve our operating model and enable the delivery of outstanding ecommerce and creative content. Combining creative understanding with commercial judgement, you will build scalable ways of working that respond to changing business needs. This role is based across Chatham Place and Horseferry House, with in-person attendance required five days a week.</div></div></div><div> </div><h2>RESPONSIBILITIES</h2><div><div><ul><li>Define and deliver the strategic roadmap for Photo Studio and Post Production, aligning creative ambition with digital and commercial priorities.</li><li>Lead, develop and support multidisciplinary teams across operations, creative production and specialist post production disciplines.</li><li>Evolve workflows, governance and resource planning to deliver high-quality still and moving-image content consistently and on schedule.</li><li>Identify and introduce emerging production technologies, including AI-enabled workflows, taking ideas from evaluation through to practical adoption.</li><li>Own functional budgets, investment planning and cost analysis, making informed decisions that balance creative quality, capacity and commercial value.</li><li>Build trusted partnerships across Creative, Marketing, Commercial and Operations, ensuring production priorities are clear and internal and external delivery is well coordinated.</li></ul></div></div><h2>PERSONAL PROFILE</h2><ul><li>Meaningful experience leading studio operations, production or post production teams within luxury, fashion or another creatively led environment.Strong knowledge of still and moving-image production workflows, resourcing approaches and end-to-end content delivery</li><li>Experience designing operating models, guiding organisational change and developing multidisciplinary or specialist teams.</li><li>Sound commercial judgement, including experience of budget ownership, cost analysis, investment cases or supplier benchmarking.</li><li>An informed and practical approach to assessing production technology, including the opportunities presented by AI-enabled workflows.</li><li>A collaborative and considered leadership style, with the ability to communicate clearly and build effective relationships across creative, operational and commercial teams.</li></ul><div><div>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</div></div> MARKETING Client Advisor Future Opportunities Westchester https://burberrycareers.com/job/New-York-Client-Advisor-Future-Opportunities-Westchester-New/1411969900/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry New York New US 1411969900A1 <p>INTRODUCTION<br>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   <br>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p><p> </p><p>JOB PURPOSE<br>The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. <br>Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. <br>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.    </p><p> </p><p>RESPONSIBILITIES<br>SERVICE AND SALES <br>•    Meet and exceed individual and store sales and other commercial KPIs  <br>•    Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction <br>•    Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling <br>•    Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. <br>•    Be efficient in following-up and delivering after-sales services to our clients <br>•    Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required <br>•    Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines <br>•    Foster team work and a positive work climate <br>CLIENT ENGAGEMENT <br>•    Build meaningful relationships with Clients <br>•    Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. <br>•    Capture new luxury clients to grow the individual and store client book with a commercial objective mindset <br>•    Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests </p><p> </p><p>PERSONAL PROFILE<br>•    A proven track record in delivering sales and exceeding targets <br>•    Previous experience in Clientelling  <br>•    A strong interest in fashion, art and culture  <br>•    Strong product knowledge and good understanding of store retail operations <br>•    Understanding of competitor products  <br>•    Experience in working as part of a team <br>•    Fluent in local language; English proficiency is desirable <br>•    Other language knowledge is desirable <br>•    Demonstrates Confidence, Curiosity, Conviction, and Care  <br>•    Enjoys being part of a team <br>•    Energetic, Pro-active and self-motivated <br>•    Detail-oriented and creative with a passion for selling  <br>•    Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels <br>•    Results driven and commercial mindset   <br>•    Flexible, collaborative and adaptable approach to work </p><p> </p><p>FOOTER<br>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>•    Expected base salary for the role will generally be between $25.00 and $28.00 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.</p><p> </p><p>•    This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p><p>Expected base salary for the role will generally be between $22.00 and $22.50 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.</p><p> </p><p>This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p><p>​</p> RETAIL OFFLINE Service Lead-Oakbrook https://burberrycareers.com/job/Oakbrook-Service-Lead-Oakbrook-Illi/1424349000/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Oakbrook Illi US 1424349000A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>Daily floor supervision of sales team ensuring great customer experiences and thereby driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client; act as a “quality control” supervisor ensuring that every interaction with a customer is memorable.</li><li>Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs</li><li>Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies.</li><li>Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customers</li><li>Drive partnership on the selling floor between sales associates, specialists, stock associates and operations team</li><li>Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions.</li><li>Develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews.</li><li>Lead by example by delivering the Burberry Experience to customers when necessary.</li><li>Partner with GM, SM and S&amp;P to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates.</li><li>Partner with store management to set goal expectations. Deliver formal performance feedback in partnership with store management through monthly Burberry Experience Development Plans.</li><li>Resolve difficult customer issues and escalate to management when necessary.</li><li>In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales</li><li>Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible.</li><li>Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level.</li><li>Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations.</li><li>Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures</li><li>Additional duties as required.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Advanced knowledge of POS system.</li><li>Previous experience with Apple mobile devices and comfortable with the use of digital tools.</li><li>1-2 years previous supervisory or management experience in retail sales.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Monthly Burberry Experience evaluation score</li><li>Managing performance improvement and development of associates</li><li>Improvement in every KPI within the retail scorecard</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || Illinois (US-IL) || Oakbrook || RETAIL OFFLINE || MAINLINE || n/a ||</p></div></div></div><p>Expected base salary for the role will generally be between $23.00 and $25.50 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.</p><p> </p><p>This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p><p>​</p> RETAIL OFFLINE Sales Associate https://burberrycareers.com/job/%EC%84%9C%EC%9A%B8-Sales-Associate-%ED%95%B4%EB%8B%B9%EC%82%AC%ED%95%AD/999881200/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry 서울 해당사항 KR 999881200A42 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p style="text-align:justify">Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p> </p><p>개인 및 매장 판매 목표를 초과 달성하기 위해 노력하고 소매점 주도 성장의 주요 전략을 실행하고 프랜차이즈, 운영 효율성 및 모든 부서 카테고리 개발을 활용합니다. 새로운 고객을 개발하는 책임을 소유하고 기존 고객과의 관계를 유지하는 것뿐만 아니라 모든 상호 작용 동안 Burberry Experience를 매일 수용하고 준수합니다.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p align="left"><strong><u>Sales &amp; Service</u></strong></p><ul><li>Burberry Experience를 포용하고 회사의 트레이닝 가이드라인에 따르며, 버버리 럭셔리 브랜드의 수준과 이미지를 반영하기 위해 노력</li><li>버버리 행동강령을 바탕으로 지속적으로 개인 세일즈 목표를 달성</li><li>뛰어난 대인관계와 커뮤니케이션 능력을 발휘하여 고객에게 서비스 제공</li></ul><p align="left"> </p><p align="left"><strong><u>Cultivate</u></strong></p><ul><li>적극적으로 고객을 발굴하고 로열티 있는 고객으로 만들기</li><li>모든 Cultivate 요구사항 숙지 세일즈로 연계될 수 있도록 고객에게 이메일 발송하여 매장에 재방문할 수 있도록 초대</li><li>최신 업데이트 된 Client Book을 이용하여 세일즈 진행</li></ul><p align="left"> </p><p align="left"><strong><u>Visual Standards</u></strong></p><ul><li>회사 규정 준수, 버버리 가이드라인에 맞는 Visual 테크닉 사용<ul><li>Monthly Floorset 이해하고 실행하기</li><li>제품 걸어서 제 자리에 놓기</li><li>판매 후 제품 보충해 놓기</li><li>제품을 제대로 된 장소에 접거나 걸어 놓기</li><li>가격표 옷 안에 넣어서 고객이 바로 보지 않도록 하기</li></ul></li></ul><p align="left" style="margin-left:36.0pt"> </p><p align="left"><strong><u>Floor Presence &amp; Maintenance</u></strong></p><ul><li>하루의 시작 : 매장에 도착하여 고객을 맞을 준비가 되었는지 확인</li><li>하루의 끝 : 모든 상품이 제대로 보충되어 있어서 다음날 판매할 준비가 되어 있는지 확인</li><li>매장에서 항상 액티브 하게 업무에 임할 것</li><li>피팅룸 항상 청결히 유지할 것</li></ul><p align="left"> </p><p align="left"><strong><u>Back of The House Support</u></strong></p><ul><li>마크다운 프로세스, 매년 진행하는 재고관리, 세일행사 도와주기</li><li>매장에서 필요한 물건 전달주기</li><li>Back of the House(창고) 정리하기</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>적극적인 태도로 업무에 임할 것</li><li>명확하고 효율적인 커뮤니케이션을 위해 항상 모든 직원들과 친밀하게 지낼 것</li><li>긍정적이고 업무에 책임을 지는 모습을 보여줄 것</li><li>결과 중심적이면서 유연하게 변화에 대처할 것</li><li>패션, 디자인에 대한 관심</li><li>POS와 매장 시스템에 대한 이해</li><li>최소 1년 이상 럭셔리나 관련 인더스트리 업무 경험</li><li>중국어, 영어 가능자 우대</li><li>고등학교 이상의 학력 소지자 (초대졸 및 대학교 졸업자 포함)</li><li>패션 관련 학위 소지자 우대, 명품판매 또는 서비스 관련 유경험자 선호</li><li>장애인, 국가보훈 대상자는 관계법령에 의거 우대</li></ul></div></div></div> RETAIL OFFLINE Trade Compliance Systems Manager https://burberrycareers.com/job/London-Trade-Compliance-Systems-Manager-Not/1415164700/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1415164700A1 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p><span><span>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  </span></span></p><p><span><span>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div>We are hiring a Trade Compliance Information Systems Manager to help shape the technology and reporting solutions that support Burberry’s evolving customs compliance landscape. Working across product projects, you will connect business compliance needs with clear technical requirements, partnering closely with business experts and technology teams. This role will play an important part in delivering practical, well-governed solutions that enable compliant, efficient and future-ready ways of working across Burberry.</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Translate customs compliance needs into clear business and technical requirements, from early project discovery through to detailed testing documentation.</li><li>Partner with enterprise data, information, solution and development teams to support the design and delivery of effective systems and reporting solutions.</li><li>Map, visualise and deliver process changes in collaboration with business stakeholders, ensuring solutions are practical and well understood.</li><li>Uphold enterprise data and information principles across system and reporting development, supporting consistency, quality and governance.</li><li>Work closely with project and programme managers and solution architects to manage scope, assess change requests and support delivery decisions.</li><li>Prepare and facilitate workshops, user acceptance testing, end-user training and hypercare activity to support successful adoption and transition to BAU teams.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Experience delivering customs or trade compliance software, ideally within technology-enabled transformation projects.</li><li>Knowledge of SAP systems, such as AFS or S/4, and experience with MIC or another global trade compliance solution.</li><li>Experience contributing to IT project design, build and implementation, including at least one full project lifecycle in a business analysis role.</li><li>Confident working across Waterfall and Agile delivery environments, with the ability to elicit, document and communicate requirements clearly.</li><li>Strong written and verbal communication skills, with the ability to engage both technical and business audiences.</li><li>A collaborative, curious and detail-conscious approach, with sound problem-solving skills and the ability to work across multiple priorities.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p></div></div></div> FINANCE & OPERATIONS Full-Time Sales Associate https://burberrycareers.com/job/San-Marcos-Full-Time-Sales-Associate-Texa/1424366500/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry San Marcos Texa US 1424366500A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="text-align:justify">To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p><strong><u>Sales &amp; Service</u></strong></p><ul><li>Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry’s luxury brand standards and image</li><li>Consistently meet individual sales goals while exhibiting the Burberry Behaviours</li><li>Provide excellent customer service skills, great selling skills and exhibit motivation to succeed</li><li>Demonstrate superior interpersonal and communication talent</li></ul><p style="margin-left:36.0pt"> </p><p><strong><u>Cultivate</u></strong></p><ul><li>Build customer loyalty through active client development and follow-through</li><li>Maintain an up-to-date and detailed client book</li><li>Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance</li></ul><p> </p><p><strong><u>Visual Standards</u></strong></p><ul><li>Follow company policies, procedures and use visual techniques to maintain the visual standards according to Burberry guidelines</li><li>Maintain selling floor by ensuring the following:<ul><li>Understand and execute monthly floorsets</li><li>Placing and/or hanging back items as you work</li><li>Replenishing merchandise after selling</li><li>Folding and placing merchandise on the correct hanger, tissue paper, etc.</li><li>Place tickets inside the item and not visible to the customer.</li></ul></li></ul><p style="margin-left:36.0pt"> </p><p><strong><u>Floor Presence &amp; Maintenance</u></strong></p><ul><li>Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers</li><li>End of shift/day: Ensure selling floor is replenished and ready for the next day</li><li>Be active and busy on the floor at all day</li><li>Ensure to place and/or hang back items as you work and replenish merchandise after selling</li><li>Ensure clean up and maintenance of fitting rooms</li></ul><p> </p><p><strong><u>Back of The House Support</u></strong></p><ul><li>Assist in the mark down process</li><li>Assist in the bi-annual inventory process</li><li>Participation and achievement of pre-sale goals</li><li>Participate in store contests</li><li>Assist in stock room maintenance and keep it organized</li><li>Responsible for stock pulled; all stock must be put away in orderly fashion</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Willing to work in and promote a team oriented environment.</li><li>Excellent interpersonal skills required to ensure clear, effective communication with all management and staff.</li><li>Consistently show a positive attitude &amp; take responsibility for own actions.</li><li>Must be results driven and flexible to change</li><li>Relevant interest in Fashion / Design.</li><li>Advanced knowledge of POS and store systems.</li><li>A minimum of 1 year on sales, preferably in a luxury retail environment.</li><li>Proven experience in driving sales and meeting sales targets.</li><li>Excellent customer service level.</li><li>Strong clienteling background.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Financial Targets: achieving individual and store sales goals targets, UPT, ATV, Client Development.</li><li>Excellent customer service through Burberry Experience Evaluations.</li><li>Capture compliance.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || Texas (US-TX) || San Marcos || RETAIL OFFLINE || OUTLET || n/a ||</p></div></div></div> RETAIL OFFLINE Procurement PO Analyst https://burberrycareers.com/job/Leeds-Procurement-PO-Analyst-Not/1422320500/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Leeds Not GB 1422320500A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p><span><span>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  </span></span></p><p><span><span>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div>We are hiring a Procurement PO Analyst to join Burberry's PO Administration team, playing a key role in ensuring the smooth and effective management of the purchase order lifecycle across the business. This role combines operational excellence with continuous improvement, helping to maintain high-quality procurement data, strengthen compliance and enhance the experience of internal stakeholders and suppliers. Working closely with Finance, Accounts Payable and business teams, you will help create efficient, reliable procurement processes that support the wider organisation. As a trusted specialist in purchase order operations, you will contribute to building best practice and driving meaningful process improvements across Burberry.</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Manage the end-to-end purchase order lifecycle, ensuring accuracy, compliance and timely processing.</li><li>Monitor key procurement performance indicators and support improvements that enhance efficiency and policy adherence.</li><li>Resolve complex purchase order, goods receipt and invoice-related issues in partnership with Finance and Accounts Payable teams.</li><li>Build strong relationships with business stakeholders and suppliers to support seamless procurement operations.</li><li>Promote consistent procurement processes and provide guidance that encourages compliant purchasing practices.</li><li>Identify opportunities to improve systems, workflows and data quality, contributing to the ongoing evolution of procurement operations.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Experience working within procurement, purchasing, procure-to-pay (P2P) operations or a related environment.</li><li>Strong understanding of purchase order processes and procurement best practice.</li><li>Confidence using ERP platforms such as SAP and Microsoft Office applications.</li><li>Excellent organisational skills with strong attention to detail and the ability to manage multiple priorities.</li><li>Effective communication and stakeholder management skills, with a collaborative approach to working across teams.</li><li>Analytical and solution-focused mindset, with a commitment to continuous improvement and service excellence.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p style="text-align:justify">Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p></div></div></div> FINANCE & OPERATIONS Digital Samples Coordinator https://burberrycareers.com/job/London-Digital-Samples-Coordinator-Not/1428441200/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1428441200A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Digital Samples Coordinator at Burberry plays a pivotal role in orchestrating the seamless delivery of product imagery that defines our online luxury experience. This role involves leadership and strategic coordination within the Digital Samples team, ensuring that Burberry.com consistently features high-quality, visually compelling images aligned with our brand standards.</p><p>Working closely with cross-functional teams, you will oversee the scheduling and execution of photoshoots, manage the lifecycle of digital samples, and uphold stringent quality controls. Your commitment to operational excellence will support key projects such as seasonal campaigns, lookbooks, and runway collections, ultimately enhancing Burberry's global digital presence and commercial performance.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>• Lead and coordinate end-to-end product imagery shoots across assigned categories, ensuring alignment with seasonal priorities and brand objectives.<br>• Manage daily shoot operations and sample logistics, facilitating efficient movement and tracking of products.<br>• Collaborate proactively in weekly planning meetings to optimize studio set preparations and resource allocation.<br>• Administer the shoot calendar on the Flo platform, maintaining up-to-date scheduling and communication.<br>• Develop and refine workflows in partnership with Showroom, Photo Studio, Product Development, and Merchandising teams to enhance season-on-season efficiency.<br>• Evaluate and decide on resampling budgets and product selections each season to ensure timely content delivery.<br>• Oversee quality control protocols and manage the return process of samples to maintain their integrity.<br>• Coordinate special shoots including press and VIP requests, ensuring these high-profile projects receive meticulous attention.<br>• Monitor and report on content readiness, tracking any delays and liaising with Digital Merchandising to mitigate impacts.<br>• Supervise the reshoot process, integrating it smoothly into ongoing shoot schedules.<br>• Prepare and guide the pre-styling phase each season, equipping assistants with the necessary tools and information.<br>• Demonstrate flexibility by supporting shoot operations across London studio locations in Hackney and Westminster.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><div>• Experience in a similar role within a Studio evironment, within luxury fashion preferred<br>• Excellent knowledge of Microsoft Excel<br>• Good problem solving abilities<br>• Positive approach, self motivated and uses own initiative<br>• Impeccable attention to detail<br>• Strong interpersonal skills to build cross-functional relationships<br>• SAP knowledge preferred</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: United Kingdom || Not Applicable || London || MARKETING || SAMPLES &amp; STYLING || n/a ||</p></div></div></div> MARKETING Community & Influence Assistant https://burberrycareers.com/job/London-Community-&-Influence-Assistant-Not/1428517800/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1428517800A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Community &amp; Influence Assistant will play an integral role in supporting the Influence &amp; Community team, reporting directly to the Manager, Community &amp; Influence. This position involves collaborating closely with our Beauty and Eyewear divisions as well as external partners, facilitating seamless coordination across multiple departments to drive impactful brand activations. The role combines hands-on project support with essential administrative responsibilities to ensure effective execution of influencer and community initiatives.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>The key responsibilities of this position include:</p><ul><li>Acting as the primary liaison for global Beauty, Eyewear, and affiliate partners involved in influencer and community activations, ensuring clear and timely communication.</li><li>Managing timelines and deadlines rigorously, offering prompt feedback, and collaborating closely with external teams to guarantee successful activation outcomes.</li><li>Coordinating between internal regional teams and external partners to align strategies globally, ensuring consistency and effectiveness across all markets.</li><li>Maintaining and updating the licencee calendar meticulously, keeping all relevant teams informed of upcoming events, activations, and plans.</li><li>Overseeing partner orders across regions by coordinating with internal units and external vendors to prioritize and expedite deliveries efficiently.</li><li>Handling receipt, sorting, and accurate tracking of all global influence and community external partner deliveries.</li><li>Supporting licencee activations with product dressing options that reflect brand priorities, enabling consistent brand representation.</li><li>Assisting in talent identification aligned with Burberry's brand influence strategies and key performance indicators (KPIs).</li><li>Compiling and managing reporting on external partnerships, including comprehensive coverage analyses and KPI tracking across all regions.</li><li>Ensuring quality control and appropriate packaging for all product send-outs to guarantee safe arrival in accordance with Goods-In regulations.</li><li>Providing support to Product Assistants and Coordinators with product shipments and critical administrative tasks as needed.</li><li>Managing administrative duties including purchase order (PO) processing and maintaining up-to-date measurement platforms and coverage reports to support informed decision-making.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>  • Highly organised, detail-oriented and able to operate within a fast-paced environment.</p><p>• Good Excel, Powerpoint and Keynote skills.</p><p>• Flexible, adaptable and able to work in a context of ambiguity and change.</p><p>• Previous experience in sample management and shipping/product send-outs is desirable.</p><p>• Previous experience working with Beauty &amp; Eyewear would be a plus.</p><p>• Knowlegde of the current beauty influencer landscape and interest in the topic would be a plus.</p><p>• Hands on approach.</p><p>• Problem-solver and strong attention to detail.</p><p>• Previous experience working cross-functionally in a matrix organization is desirable.</p><p>• Strong interpersonal skills with a natural ability to build relationships. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: United Kingdom || Not Applicable || London || MARKETING || INFLUENCERS || n/a ||</p></div></div></div> MARKETING Assistant Art Director, Beauty https://burberrycareers.com/job/London-Assistant-Art-Director%2C-Beauty-Not/1428632000/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1428632000A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div><div>The team at Burberry is looking for an Assistant Art Director to help shape distinctive creative work across fragrance and makeup. Working with the Beauty Art Direction team, you will contribute to projects from initial research and concept development through to execution and post-production. This is an opportunity to bring thoughtful ideas, strong visual judgement and a collaborative approach to beauty content across still and moving image.</div></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><div><ul><li>Support the development and delivery of beauty briefs across research, ideation, execution and post-production.</li><li>Create considered, visually compelling concept documents that communicate creative ideas with clarity.</li><li>Collaborate with graphic design, digital, architecture and the wider Beauty team to shape cohesive creative projects.</li><li>Present ideas confidently and constructively to colleagues and senior creative partners.</li><li>Work closely with marketing, project management, production and post-production teams to deliver projects on schedule.</li><li>Explore developments across luxury, beauty, culture and digital innovation to bring relevant thinking to each brief.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><div><ul><li>Experience contributing to art direction projects, with a portfolio that demonstrates strong creative thinking and visual judgement.</li><li>Exposure to luxury, beauty or fashion environments is beneficial but not essential.</li><li>Experience developing content for still and moving image, or a clear interest in working across both formats.</li><li>Strong presentation, communication and organisational skills, with the ability to manage several priorities while maintaining quality.</li><li>Proficiency in Adobe Creative Suite and the ability to translate research into clear, compelling creative proposals.</li><li>A thoughtful, detail-focused and collaborative approach, with curiosity about emerging creative trends and innovations.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p></div></div></div> WHOLESALE, FRANCHISE & LICENSING Department Manager https://burberrycareers.com/job/Tokyo-Department-Manager-Not/1413595400/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Tokyo Not JP 1413595400A1 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p style="text-align:justify">Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>Through your passion for the brand and product you will lead your team to deliver exceptional service while delivering an iconic experience for them. You will be responsible for the efficient running of your department and manage the overall store operations in accordance with the store’s business goals and objectives. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p><strong>Leadership</strong></p><ul><li>Lead a high performing customer facing and service orientated department. Coach and provide feedback to the team as necessary to ensure all customers serviced in the department are given the full Burberry Experience in line with brand strategies.</li><li>Set performance targets and drive department productivity and profitability e.g. conversion rates, sales, UPT, AUR, customer data capture etc.</li><li>Plan your department schedule in accordance with peak business hours, ensuring customer traffic and demand can be met with the right employees at the right time</li><li>Develop relationships and communicate effectively with relevant merchants for the department</li><li>Demonstrate thorough knowledge of the luxury retail market and current fashion trends; show passion in visiting competitive brands’ stores and studying their collections.</li><li>Be aware of current advertising and marketing campaigns, new product launches and promotions and ensure this is communicated to your team.</li><li>Uphold and communicate the company culture and bring to life Burberry’s core values – Protect, Explore, Inspire.</li></ul><p> </p><p><strong>Drive for Results:</strong></p><ul><li>Ensure all of your team members are fully trained in the Burberry Experience, have sound product knowledge and are aware of company policies and procedures.</li><li>Recruit, on-board and develop the department to ensure you have the right team and Specialists for your product area(s) to be able to serve customers passionately and effectively.</li><li>Cultivate customer relationships to create ‘loyal advocates’ for the Brand and leverage your team to achieve the highest quality of customer profile capture with every transaction.</li><li>Drive the digital strategy and ensure employees are integrating technology into the customer journey using it to drive the ‘never out of stock’ mind set. Use digital tools such as chat, evernote, etc., to deliver messages to the team when not communicating face to face.</li><li>Continue to develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews</li></ul><p> </p><p><strong>Business Acumen</strong></p><ul><li>Develop a strong sensibility for the “Burberry look”, by consistently visiting Burberry World, studying monthly key looks/messages, reviewing magazine and editorial coverage on the brand/collection.</li></ul><p> </p><ul><li>Be the brand ambassador and serve as a specialist for your department’s product categories by exhibiting passion for the Burberry brand, strong product knowledge, experience and deliver sound advice on the product.</li><li>Adhere to the merchandising guidelines and maintain the highest standards of housekeeping and retail standards within the store.</li><li>Embrace brand messages and cascade company communications to all members of your department.</li><li>Demonstrate the Burberry Leadership behaviours when dealing with all areas of the store and business  </li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Ability to demonstrate excellent leadership and people management skills. Proven ability to recruit, train, develop and assess talent.</li><li>Strong verbal and written communication skills.</li><li>Proven ability to increase sales and profitability.</li><li>Proven ability to drive and maintain exceptional customer service standards.</li><li>Demonstrate sound commercial and brand awareness.</li><li>Ability to be flexible and adapt to change.</li><li>Advanced knowledge of POS, store systems and comfortable using digital tools.</li><li> A minimum of 2 years experience with proven strong performance within a store/concession management role in a high volume and high turnover store</li><li>Relevant experience in relation to the department’s product categories.</li><li>Technical proficiency with SAP and MS applications.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Financial Targets: store profitability, achieving and exceeding department sales targets, controlling costs to budget (payroll, expenses, etc).</li><li>Excellent customer service through Burberry Experience Evaluations – with a focus on the present and experience the product touch points.</li><li>Retaining and developing/managing talent and succession planning.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: Japan || Not Applicable || Tokyo || RETAIL OFFLINE || OUTLET || n/a ||</p></div></div></div> RETAIL OFFLINE Assistant General Manager https://burberrycareers.com/job/Atlanta-Assistant-General-Manager-Geor/1393614200/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Atlanta Geor US 1393614200A3 <p>Supporting the General Manager to drive category performance with supervision of sales team to ensure great customer experiences. Driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience and Burberry Behaviours. </p><p>KEY RESPONSIBILITIES</p><ul><li> Lead sales associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs</li><li>Work to drive sales for an assigned category including partnering with the General Manager on sell-through, team training on assigned category</li><li> Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies</li><li>Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customers</li><li> Drive partnership on the selling floor between sales associates, specialists, stock and operations team</li><li> Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions</li><li> Working closely with the General Manager to develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews</li><li>Lead the integration of new joiners to the business</li><li> Lead by example by delivering the Burberry Experience to customers when necessary</li><li> Partner with General Manager and Training to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates.</li><li> Resolve difficult customer issues and escalate to management when necessary.</li><li> In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales</li><li>Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible.</li><li>Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level</li><li>  Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations</li><li>Create and maintain an open, positive and harmonious work environment</li><li>Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures</li><li>Additional duties as required.</li></ul><p> </p><p>MEASURES OF SUCCESS.</p><ul><li> Monthly Burberry Experience evaluation score</li><li>Managing performance improvement and development of associates</li><li> Improvement in every KPI within the retail scorecard</li></ul><p> </p><p>SKILLS, KNOWLEDGE &amp; EXPERIENCE REQUIRED</p><ul><li>Advanced knowledge of POS system</li><li>Ability to handle complex customer service issues; (i.e. dissatisfied customers, complaints, returns, repairs &amp; after-sales)</li><li>Able to use a fluent and professional dialogue with clients and staffs</li><li>Previous experience with Apple mobile devices and comfortable with the use of digital tools</li><li> 1-2 years previous supervisory or management experience in retail sales</li></ul> RETAIL OFFLINE Creative Image Retoucher (FTC) https://burberrycareers.com/job/London-Creative-Image-Retoucher-%28FTC%29-Not/1423962700/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1423962700A0 <p><strong>INTRODUCTION</strong></p><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. Since our founding in 1856, this core belief has shaped our approach and continues to be central to our operations as a luxury fashion house.</p><p>We foster a diverse and inclusive environment where creative minds from different backgrounds come together, bringing a wide range of skills and experiences to everything we do. As a purposeful and values-driven brand, Burberry is committed to creating the next generation of sustainable luxury, driving industry change, and supporting our communities with integrity and respect.</p><p> </p><p><strong>JOB PURPOSE</strong></p><p>As a Creative Image Retoucher at Burberry, you will play a pivotal role in delivering exceptional visual content by providing the finishing touches to campaign, social, and communications imagery. Your craftsmanship will ensure that every image reflects the impeccable quality and aesthetic expected of a leading luxury fashion brand. This role is essential to maintaining Burberry's brand image and supporting marketing and creative teams with high-standard visual assets.</p><p> </p><p><strong>KEY RESPONSIBILITIES</strong></p><ul><li>Collaborate across a broad spectrum of image styles, including fashion, beauty, still life, architecture, events, and ambient photography, taking full ownership of retouching to ensure the final output aligns with Burberry’s brand standards.</li><li>Support the Lead Retoucher in managing daily image workflows, helping to streamline processes and manage project timelines efficiently.</li><li>Contribute insights and improvements to retouch workflow methods, promoting innovation and consistency across projects.</li><li>Strictly follow established workflow procedures to ensure all images are accurately structured, filed, and archived according to Burberry’s guidelines and digital asset management protocols.</li><li>Interpret creative briefs with attention to detail and originality, ensuring the retouched imagery aligns with artistic vision and campaign strategy.</li><li>Deliver retouched images from initial capture through to final delivery within agreed timelines and quality standards.</li><li>Continuously develop technical expertise and creative skills using Adobe Creative Suite, particularly Photoshop, to push the boundaries of image enhancement.</li><li>Build and maintain strong, collaborative relationships with photographers, creative directors, marketing teams, and other stakeholders to foster a productive working environment.</li><li>Adapt flexibly to changing priorities and demands in a fast-paced and dynamic creative setting.</li><li>Ensure colour matching across all imagery to product samples or references, achieving a harmonious and truthful representation of Burberry’s products.</li></ul><p> </p><p><strong>PERSONAL PROFILE &amp; SKILLS</strong></p><ul><li>Demonstrates creative and technical excellence in Photoshop with a meticulous eye for detail.</li><li>Has a strong understanding of the luxury fashion market and an appreciation for high-end aesthetics and storytelling through imagery.</li><li>Proactive and self-driven with the ability to take initiative and solve challenges independently.</li><li>Highly detail-oriented, ensuring precision and quality in all work outputs.</li><li>Adopts a flexible and adaptable approach to working hours and shifting project priorities.</li><li>Capable of managing multiple deadlines simultaneously while maintaining composure and professionalism.</li><li>Organised and efficient in prioritising workflow to meet production schedules consistently.</li><li>Possesses excellent communication skills to effectively liaise with team members and stakeholders at all levels.</li><li>A collaborative team player who thrives in a performance-driven, creative environment.</li><li>Maintains a positive attitude towards problem-solving and embraces constructive feedback for continual improvement.</li></ul><div id="JobDetails_AboutTheJob_4457754480"><div><div><div><div><p> </p><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p></div></div></div></div></div><div id="JobDetails_JobAlertToggle_4457754480"><div><div><div><div> </div></div></div></div></div> Creative Media Customer Service Consultant https://burberrycareers.com/job/Las-Vegas-Customer-Service-Consultant-Neva/1427949100/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Las Vegas Neva US 1427949100A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>Through your passion for the Burberry brand and product and your specialist, expert, product knowledge you will provide a personalised sensational experience for our global customers. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Delivering World Class, Luxury Customer Service:</li><li>As the Customer Service Consultant you are the human face of the digital Burberry customer experience, connecting across the business to fulfil every customer need.</li><li>You will be as helpful as possible by taking ownership of each customer journey, resolving cases through accurate, appropriate and personalised solutions that enhance brand loyalty.</li><li>By demonstrating passion for the brand and expert product knowledge you will encourage customers to personally experience the style, look and quality of Burberry products.</li><li>You will use your empathy and intuition to anticipate and understand customers’ needs, persevering to resolve service or product related issues with specialist after-sales knowledge</li><li>You will be an enthusiastic advocate for the brand, using your knowledge to cultivate relationships that enhance brand loyalty and actively contribute to increased sales revenue</li><li>You will be an expert in dealing with customers via phone, live chat and email dialogue, this will include direct contact from customers, calls for flagship stores, and internal colleagues.</li><li>You will contribute towards the efficient running of the customer service department and play a key role in achieving the contact centre service level targets.</li><li>Using a range of systems and digital tools, you will ensure that the relevant administration is completed and distributed appropriately, in line with the departmental ways of working</li><li>Accurately record customer details using computer based and paper based systems where necessary.</li><li>You will ensure to operate in accordance with Burberry’s approved policies and processes, and in line with Company procedures to minimise loss.</li><li>Carry out any additional duties as directed by the management team.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>Excellent verbal and written English language communication skills are essential, plus at least one or more of the following languages:</p><ul><li>French</li><li>German</li><li>Spanish</li><li>Portuguese</li><li>Russian</li><li>Mandarin</li><li>Possess a genuine passion for delivering world class customer service.</li></ul><p> </p><ul><li>Demonstrable experience in front line customer service role, ideally within Contact Centre environment.</li><li>Passionate about delivering a sensational customer experience.</li><li>Able to work collaboratively.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem solving capability.</li><li>Team player.</li><li>Robust and confident.</li><li>Organised and able to multi task.</li><li>Be available to work flexible shifts.</li><li>Demonstrates initiative through proactive approach.</li><li>Demonstrates a positive attitude</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Achievement of Service levels and sensational Customer service.</li><li>Achievement of Productivity targets.</li><li>Achievement of Customer Experience target.</li><li>Brand awareness and product expert.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || Nevada (US-NV) || Las Vegas || CUSTOMER SERVICES || NO DEPARTMENT - FIST9008 || n/a ||</p></div></div></div> CUSTOMER SERVICES Merchandiser (6-Months Contract) https://burberrycareers.com/job/Singapore-Merchandiser-%286-Months-Contract%29-Not/1428391800/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Singapore Not SG 1428391800A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="text-align:justify">To begin and take ownership of the end to end process of managing a product range with guidance from senior management.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Own and drive Product category.</li><li>Collaborate with the Merchandising team in developing the strategic plan for the Product category and influence cross-functional team to deliver strategic direction for the category.</li><li>Develop relationships with cross functional peers across Sourcing, Design, Product Development and Planning.</li><li>Create effective working relationships with Regional Merchandising team to gain product feedback and market research.</li><li>Analyse daily/weekly sales reports and propose appropriate action to take.</li><li>Develop and present the range plan for approval including pricing strategy, COO and competition strategy.</li><li>Accountable for the sample budgets for the category, and ensure the tracking, maintaining and ordering of the Samples are managed effectively.</li><li>Manage PLM data entry and support the Merchandising Assistant to prepare reports using excel for Merchandising team.</li><li>Conduct competitive analysis including Pricing Analysis.</li><li>Partner with the Corporate Pricing team to understand price-bands across the three core currencies and report back findings to the Merchandising team; maintain data to support the price structure in PLM.</li><li>Organise and coordinate collection notes and buying guides.</li><li>Coordinate and support all administration duties relating to market training for the Merchandising team.</li><li>Deliver any ad hoc administration and assistant duties to ensure smooth running of the team.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Retail experience and mindset</li><li>Passion for commerce/product</li><li>Demonstrates commercial instinct</li><li>Strong Analytical skills</li><li>Retail maths skills</li><li style="text-align:justify">Advanced skills in Excel</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: Singapore || Not Applicable || Singapore || MERCHANDISING &amp; PLANNING || ASIA PACIFIC - MERCHANDISING || n/a ||</p></div></div></div> MERCHANDISING & PLANNING Sales Associate https://burberrycareers.com/job/Livermore-Sales-Associate-Cali/1428675900/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Livermore Cali US 1428675900A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="text-align:justify">To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p><strong><u>Sales &amp; Service</u></strong></p><ul><li>Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry’s luxury brand standards and image</li><li>Consistently meet individual sales goals while exhibiting the Burberry Behaviours</li><li>Provide excellent customer service skills, great selling skills and exhibit motivation to succeed</li><li>Demonstrate superior interpersonal and communication talent</li></ul><p style="margin-left:36.0pt"> </p><p><strong><u>Cultivate</u></strong></p><ul><li>Build customer loyalty through active client development and follow-through</li><li>Maintain an up-to-date and detailed client book</li><li>Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance</li></ul><p> </p><p><strong><u>Visual Standards</u></strong></p><ul><li>Follow company policies, procedures and use visual techniques to maintain the visual standards according to Burberry guidelines</li><li>Maintain selling floor by ensuring the following:<ul><li>Understand and execute monthly floorsets</li><li>Placing and/or hanging back items as you work</li><li>Replenishing merchandise after selling</li><li>Folding and placing merchandise on the correct hanger, tissue paper, etc.</li><li>Place tickets inside the item and not visible to the customer.</li></ul></li></ul><p style="margin-left:36.0pt"> </p><p><strong><u>Floor Presence &amp; Maintenance</u></strong></p><ul><li>Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers</li><li>End of shift/day: Ensure selling floor is replenished and ready for the next day</li><li>Be active and busy on the floor at all day</li><li>Ensure to place and/or hang back items as you work and replenish merchandise after selling</li><li>Ensure clean up and maintenance of fitting rooms</li></ul><p> </p><p><strong><u>Back of The House Support</u></strong></p><ul><li>Assist in the mark down process</li><li>Assist in the bi-annual inventory process</li><li>Participation and achievement of pre-sale goals</li><li>Participate in store contests</li><li>Assist in stock room maintenance and keep it organized</li><li>Responsible for stock pulled; all stock must be put away in orderly fashion</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Willing to work in and promote a team oriented environment.</li><li>Excellent interpersonal skills required to ensure clear, effective communication with all management and staff.</li><li>Consistently show a positive attitude &amp; take responsibility for own actions.</li><li>Must be results driven and flexible to change</li><li>Relevant interest in Fashion / Design.</li><li>Advanced knowledge of POS and store systems.</li><li>A minimum of 1 year on sales, preferably in a luxury retail environment.</li><li>Proven experience in driving sales and meeting sales targets.</li><li>Excellent customer service level.</li><li>Strong clienteling background.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Financial Targets: achieving individual and store sales goals targets, UPT, ATV, Client Development.</li><li>Excellent customer service through Burberry Experience Evaluations.</li><li>Capture compliance.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>•    Expected base salary for the role will generally be between $19.00 and $20.00 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.</p><p> </p><p>•    This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p></div></div></div> RETAIL OFFLINE Director, Merchandising Women's https://burberrycareers.com/job/New-York-Director%2C-Merchandising-Women's-New/1369615700/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry New York New US 1369615700A6 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The position of Director of Merchandising will strategically develop and execute merchandising strategies across categories, guaranteeing local needs while aligning to the global brand strategy and achieving top line sales and profitability targets. They will coordinate the activities and efforts across all Women's categories ( bags, slgs, shoes, jewelry &amp; eyewear) to ensure a cohesive strategy is carried through in order a seamless client experience. They are the  voice of the women's department with key partners in the region and in HQ.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>Buying/Planning/Stock Management:</p><p>•    Travel to Paris/ London (4x per year) for the seasonal buy campaigns, acting as the America’s expert for all Women’s categories</p><p>•    Assort all product lines, in alignment with HQ guidelines, ensuring the needs of the region are met to deliver on planned financial targets for the season. Strategically lead the team and ensure opportunities and challenges within the collection are quickly identified and addressed</p><p>•    Build a 360 strategy around the product and ensure both short and long term vision are in place</p><p>•    Build budget for the department encompassing product strategy, go to market, deliveries, space allocation, training and in season activities</p><p>•    Work with Planning to develop by stores plan by subcategories and plan receipts by door by category ahead of market. Evaluate store performance against those plans.</p><p>•    Prepare weekly and ad hoc reporting, analysis, hind sighting, and resulting action plans leveraging financial data and qualitative product feedback gathered from stores to support sale</p><p>•    Analyze sales and stock to maximize efficiency, perform consolidations to support trend and drive sell through, secure in season replenishment via accurate forecasting in partnership with planning in the region and HQ</p><p>•    Act as a true partner to stores, providing strong support via frequent communication, quick follow up and regular store visits to ensure they have all needed tools and product to drive success</p><p>•    Partner with Demand Planning &amp; Logistics both locally and at HQ level to complete financial forecasts, evaluate sales and stock levels by store, and ensure product is being moved efficiently between the warehouse, stores and e-commerce</p><p>Product Training:<br>•    Partner with the Retail Excellence &amp; Go-To-Market/ HQ teams to deliver seasonal product trainings, highlight key investments, support product launches and help facilitate styling sessions</p><p>Market and Product Analysis:<br>•    Regularly visit key markets to gain an understanding of regional client nuance and needs, trends, competitor offerings and price positioning. Collect and coordinate feedback activities and ensure regional needs are shared with HQ on a regular basis</p><p>Visual Merchandising:<br>•    Partner with Visual Merchandising Team for collection launches, floor sets, store openings and window planning activities ensuring the needed product for each event is available while guaranteeing that top investments are impactfully displayed to achieve sell through targets<br>•    Plan window/looks coverage during the buy campaigns to ensure strong seasonal brand messages </p><p>Cross Functional Partnerships:<br>•    Form highly productive working relationships with key stakeholders including HQ Retail Merchandising and Planning, regional Retail and CE, Marketing and  Visual Merchandising, Supply Chain</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>•    Strong understanding of the luxury market with an elevated eye for product and experience buying and managing all women’s product categories with Director level presence<br>•    Experience managing direct reports with an expectation of excellence and a strong coaching mindset<br>•    Demonstrated experience leading and developing effective teams<br>•    Excellent analytical ability, high retail math proficiency, and planning experience with knowledge of by product line forecasting and OTB management<br>•    Highly proficient in Excel and Powerpoint with strong working knowledge of Board, Power BI, Anaplan, SAP, and Business Objects<br>•    Ability to successfully handle multiple projects, manage deadlines and deliver highly accurate results in a fast-paced environment<br>•    Detail oriented, highly organized, keen sense of urgency, and comfortable navigating “grey area” and regularly evolving directives<br>•    Passionate about the Burberry brand and keenly aware of the competitive landscape</p><p>Education and experience required: <br><br>•     Bachelor’s Degree <br>•    Minimum 6-8 years at Manager level with previous retail buying experience in a luxury multi-store environment<br>•    Women's RTW experience required with Shoes and Accessories experience highly preferred</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || New York (US-NY) || New York || MERCHANDISING &amp; PLANNING || AMERICAS - MERCHANDISING || n/a ||</p></div></div></div><p>Expected base salary for the role will generally be between $180,000.00 and $220,000.00 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.<br> </p><p>This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p><p>​</p> MERCHANDISING & PLANNING Associate Visual Merchandiser -Michigan Avenue https://burberrycareers.com/job/Chicago-Associate-Visual-Merchandiser-Michigan-Avenue-Illi/1425043300/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Chicago Illi US 1425043300A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p><span>The Associate Visual Merchandiser supports the delivery of Burberry's visual merchandising strategy primarily in a  flagship location. Working closely with store team and regional partners, the role ensures consistent execution of visual standards, supports seasonal campaigns and activations, and helps create exceptional brand experiences for customers.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>•    Own and execute the visual merchandising strategy for the Chicago flagship, translating global and regional direction into a compelling, locally relevant customer journey.<br>•    Deliver windows, mannequin styling, product presentations, feature areas, signage, seasonal launches, floor moves and special events to the highest brand standard.<br>•    Use sales performance, sell-through, inventory levels, customer behaviour and local market insight to optimise space, product placement and visual storytelling.<br>•    Partner with Store Management, Retail, Merchandising, Marketing and regional Visual Merchandising teams to align commercial priorities, launches and execution plans.<br>•    Maintain exceptional daily presentation standards through regular floor walks, timely refreshes and rapid response to changing trading priorities.<br>•    Coach and provide in-the-moment guidance to store colleagues on brand standards, styling, product placement and ongoing maintenance.<br>•    Coordinate props, materials, fixtures and suppliers, and deliver installations safely and on time.<br>•    Document completed installations and provide clear feedback on product performance, customer trends, execution challenges and local opportunities.<br>•    Travel occasionally to support store openings, seasonal installations, events, training or other business needs, as required.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>•    Three or more years of visual merchandising experience in fashion, luxury, premium or high-volume retail; flagship or large-format store experience preferred.<br>•    Portfolio demonstrating windows, mannequin styling, product presentation, space planning and commercial visual execution preferred.<br>•    Strong fashion awareness, creative judgement and understanding of current visual merchandising trends and best practices.<br>•    Commercial mindset with the ability to interpret sales and inventory information and translate insight into visual actions.<br>•    Excellent organisation, project management, communication and cross-functional collaboration skills.<br>•    Strong written and verbal communication skills, with the ability to share clear direction, build effective partnerships and keep stakeholders informed in a fast-paced environment.<br>•    Comfort with hands-on installation work and the safe use of ladders, basic tools and visual merchandising equipment.<br>•    Proficiency in Microsoft Office; familiarity with Adobe Creative Suite or similar visual design tools is advantageous.<br>•    Flexible availability aligned to store and launch needs, which may include early mornings, evenings, weekends and occasional travel as business demands.<br>•    Adhere to the company’s Travel &amp; Expense (T&amp;E) policy when travelling or incurring approved business expenses.<br>•    A degree or formal study in visual merchandising, fashion merchandising, interior or spatial design, visual communications, or a related discipline is a plus, demonstrating an interest in building a long-term career in visual merchandising; relevant hands-on experience is equally valued.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><p>•    Flagship visual standards are consistently achieved and sustained across all customer-facing areas.<br>•    Seasonal launches, window changes, floor moves and events are delivered accurately, safely and on time.<br>•    Visual actions respond to trading performance and contribute to improved sell-through, conversion and productivity of key categories and spaces.<br>•    Store teams demonstrate strong understanding and consistent maintenance of visual merchandising standards.<br>•    Stakeholders receive timely, clear communication on execution status, risks and required decisions.<br>•    Regional feedback, installation photography and post-launch observations are submitted accurately and on schedule.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || Illinois (US-IL) || Chicago || Visual Merchandising || AMERICAS - VISUAL MERCHANDISING || n/a ||</p></div></div></div><p>Expected base salary for the role will generally be between $24.00 and $26.50 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.</p><p> </p><p>This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p><p>​</p> Visual Merchandising Assistant General Manager https://burberrycareers.com/job/Aventura-Assistant-General-Manager-Flor/1414699000/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Aventura Flor US 1414699000A1 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="text-align:justify">Supporting the Store Manager to drive category performance with supervision of sales team to ensure great customer experiences. Driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience and Burberry Behaviours.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Lead sales associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs</li><li>Work to drive sales for an assigned category including partnering with the Store Manager on sell-through, team training on assigned category</li><li>Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies</li><li>Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customers</li><li>Drive partnership on the selling floor between sales associates, specialists, stock and operations team</li><li>Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions</li><li>Working closely with the Store Manager to develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews</li><li>Lead the integration of new joiners to the business</li><li>Lead by example by delivering the Burberry Experience to customers when necessary</li><li>Partner with Store Manager and Training to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates.</li><li>Resolve difficult customer issues and escalate to management when necessary.</li><li>In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales</li><li>Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible.</li><li>Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level</li><li>Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations</li><li>Create and maintain an open, positive and harmonious work environment</li><li>Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures</li><li>Additional duties as required.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Advanced knowledge of POS system</li><li>Ability to handle complex customer service issues; (i.e. dissatisfied customers, complaints, returns, repairs &amp; after-sales)</li><li>Able to use a fluent and professional dialogue with clients and staffs</li><li>Previous experience with Apple mobile devices and comfortable with the use of digital tools</li><li>1-2 years previous supervisory or management experience in retail sales</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Monthly Burberry Experience evaluation score</li><li>Managing performance improvement and development of associates</li><li>Improvement in every KPI within the retail scorecard</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || Florida (US-FL) || Aventura || RETAIL OFFLINE || MAINLINE || n/a ||</p></div></div></div> RETAIL OFFLINE Client Advisor Part Time 24 hours - Maternity Cover - Milan Malpensa Airport T1 https://burberrycareers.com/job/Milan-Client-Advisor-Part-Time-24-hours-Maternity-Cover-Milan-Malpensa-Airport-T1-Not/1427370500/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Milan Not IT 1427370500A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity creates opportunities. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our team members, customers, and communities. This core belief has guided Burberry since its founding in 1856 and remains central to how we operate as a company today. We strive to provide an environment where creative minds with diverse skills and experiences can thrive, contributing to every aspect of our work. As a purposeful, values-driven brand, we are committed to being a positive force in the world by creating the next generation of sustainable luxury for customers, driving industry change, and supporting our communities.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>We are hiring a Client Advisor to deliver exceptional customer experiences that embody the Burberry brand. As a key ambassador of Burberry, the role involves building meaningful client relationships, providing expert product guidance, and contributing to the store's success through outstanding service and commercial excellence. This position combines luxury retail expertise with a passion for craftsmanship, customer engagement, and personalised service.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Deliver an elevated and personalized client experience that reflects Burberry's heritage and values.</li><li>Build lasting client relationships by developing a strong client book and nurturing repeat business.</li><li>Maximize sales opportunities through expert product storytelling and tailored recommendations.</li><li>Support visual merchandising standards and maintain an inspiring, well-presented store environment.</li><li>Efficiently process transactions, customer inquiries, and after-sales requests with accuracy and care.</li><li>Contribute to stock management, operational excellence, compliance, and health and safety standards.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>Proven experience delivering exceptional customer service in luxury, premium retail, or client-focused environments.<br>Fluent in Italian with strong English language skills, able to engage confidently with diverse clients.<br>Strong communication and relationship-building skills with a customer-first approach.<br>Passionate about luxury fashion, craftsmanship, and providing personalized experiences.<br>Comfortable collaborating within a team while taking ownership of individual objectives.<br>Well organized, adaptable, and effective in fast-paced retail settings.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div></div></div></div> RETAIL OFFLINE Merchandising Manager https://burberrycareers.com/job/Singapore-Merchandising-Manager-Not/1428391600/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Singapore Not SG 1428391600A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>To deliver the business plan in line with the Company strategy for the Product range, utilising the support and strength within the Merchandising team, coaching and leading the team to success.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Own and drive Critical Path for their business area to drive Product range development and implementation of Global Brand buy.</li><li>Partner effectively with cross functional team ( Design, Product Development,  Planning, Global Sourcing, Visual Merchandising, Marketing, Digital ), influencing on key decisions to deliver the strategic direction for the category and to protect the brand</li><li>Lead and manage a merchandising team (inspire, motivate, coach, nurture and develop)</li><li>Develop and present the range plan including pricing, COO and competition strategy with the support of the Merchandiser/Merchandising assistant(s) and validate with Director of Merchandising .</li><li>Present Brand buy to Regional teams for Market Opening.</li><li>Partner with Service and Productivity to develop strong product knowledge training for the category.</li><li>Create effective working relationships with Regional Merchandising team to gain product feedback and market research.</li><li>Analyse weekly /monthly sales reports and propose appropriate action to take.</li><li>Own retail pricing positioning in line with margin targets and competition strategy.</li><li>Responsible for developing and monitoring range plan in line with development targets.</li><li>Own commercial samples ordering process and budget.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Strong merchandising experience and retail mindset.</li><li>Passion for product/fashion trends.</li><li>Demonstrates high commercial instinct.</li><li>Strong analytical and retail maths skills.</li><li>Strong leadership and people management skills.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><p>SALES / MARGIN RESULTS for the category</p><p>BRAND BUY congruency %</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: Singapore || Not Applicable || Singapore || Merchandising || ASIA PACIFIC - MERCHANDISING || n/a ||</p></div></div></div> Merchandising Sales Associate https://burberrycareers.com/job/Halton-Hills-Sales-Associate-Onta/1419308100/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Halton Hills Onta CA 1419308100A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="text-align:justify">To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p><strong><u>Sales &amp; Service</u></strong></p><ul><li>Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry’s luxury brand standards and image</li><li>Consistently meet individual sales goals while exhibiting the Burberry Behaviours</li><li>Provide excellent customer service skills, great selling skills and exhibit motivation to succeed</li><li>Demonstrate superior interpersonal and communication talent</li></ul><p style="margin-left:36.0pt"> </p><p><strong><u>Cultivate</u></strong></p><ul><li>Build customer loyalty through active client development and follow-through</li><li>Maintain an up-to-date and detailed client book</li><li>Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance</li></ul><p> </p><p><strong><u>Visual Standards</u></strong></p><ul><li>Follow company policies, procedures and use visual techniques to maintain the visual standards according to Burberry guidelines</li><li>Maintain selling floor by ensuring the following:<ul><li>Understand and execute monthly floorsets</li><li>Placing and/or hanging back items as you work</li><li>Replenishing merchandise after selling</li><li>Folding and placing merchandise on the correct hanger, tissue paper, etc.</li><li>Place tickets inside the item and not visible to the customer.</li></ul></li></ul><p style="margin-left:36.0pt"> </p><p><strong><u>Floor Presence &amp; Maintenance</u></strong></p><ul><li>Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers</li><li>End of shift/day: Ensure selling floor is replenished and ready for the next day</li><li>Be active and busy on the floor at all day</li><li>Ensure to place and/or hang back items as you work and replenish merchandise after selling</li><li>Ensure clean up and maintenance of fitting rooms</li></ul><p> </p><p><strong><u>Back of The House Support</u></strong></p><ul><li>Assist in the mark down process</li><li>Assist in the bi-annual inventory process</li><li>Participation and achievement of pre-sale goals</li><li>Participate in store contests</li><li>Assist in stock room maintenance and keep it organized</li><li>Responsible for stock pulled; all stock must be put away in orderly fashion</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Willing to work in and promote a team oriented environment.</li><li>Excellent interpersonal skills required to ensure clear, effective communication with all management and staff.</li><li>Consistently show a positive attitude &amp; take responsibility for own actions.</li><li>Must be results driven and flexible to change</li><li>Relevant interest in Fashion / Design.</li><li>Advanced knowledge of POS and store systems.</li><li>A minimum of 1 year on sales, preferably in a luxury retail environment.</li><li>Proven experience in driving sales and meeting sales targets.</li><li>Excellent customer service level.</li><li>Strong clienteling background.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Financial Targets: achieving individual and store sales goals targets, UPT, ATV, Client Development.</li><li>Excellent customer service through Burberry Experience Evaluations.</li><li>Capture compliance.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>•    Expected base salary for the role will generally be between $19.00 and $22.00 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.</p><p>•    This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p></div></div></div> RETAIL OFFLINE Service Lead https://burberrycareers.com/job/Atlanta-Service-Lead-Geor/1428755700/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Atlanta Geor US 1428755700A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>Daily floor supervision of sales team ensuring great customer experiences and thereby driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client; act as a “quality control” supervisor ensuring that every interaction with a customer is memorable.</li><li>Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs</li><li>Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies.</li><li>Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customers</li><li>Drive partnership on the selling floor between sales associates, specialists, stock associates and operations team</li><li>Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions.</li><li>Develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews.</li><li>Lead by example by delivering the Burberry Experience to customers when necessary.</li><li>Partner with GM, SM and S&amp;P to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates.</li><li>Partner with store management to set goal expectations. Deliver formal performance feedback in partnership with store management through monthly Burberry Experience Development Plans.</li><li>Resolve difficult customer issues and escalate to management when necessary.</li><li>In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales</li><li>Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible.</li><li>Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level.</li><li>Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations.</li><li>Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures</li><li>Additional duties as required.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Advanced knowledge of POS system.</li><li>Previous experience with Apple mobile devices and comfortable with the use of digital tools.</li><li>1-2 years previous supervisory or management experience in retail sales.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Monthly Burberry Experience evaluation score</li><li>Managing performance improvement and development of associates</li><li>Improvement in every KPI within the retail scorecard</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || Georgia (US-GA) || Atlanta || RETAIL OFFLINE || MAINLINE || n/a ||</p></div></div></div> RETAIL OFFLINE Full-Time Sales Associate | Houston Premium https://burberrycareers.com/job/Cypress-Full-Time-Sales-Associate-Houston-Premium-Texa/1405809300/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Cypress Texa US 1405809300A2 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="text-align:justify">To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p><strong><u>Sales &amp; Service</u></strong></p><ul><li>Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry’s luxury brand standards and image</li><li>Consistently meet individual sales goals while exhibiting the Burberry Behaviours</li><li>Provide excellent customer service skills, great selling skills and exhibit motivation to succeed</li><li>Demonstrate superior interpersonal and communication talent</li></ul><p style="margin-left:36.0pt"> </p><p><strong><u>Cultivate</u></strong></p><ul><li>Build customer loyalty through active client development and follow-through</li><li>Maintain an up-to-date and detailed client book</li><li>Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance</li></ul><p> </p><p><strong><u>Visual Standards</u></strong></p><ul><li>Follow company policies, procedures and use visual techniques to maintain the visual standards according to Burberry guidelines</li><li>Maintain selling floor by ensuring the following:<ul><li>Understand and execute monthly floorsets</li><li>Placing and/or hanging back items as you work</li><li>Replenishing merchandise after selling</li><li>Folding and placing merchandise on the correct hanger, tissue paper, etc.</li><li>Place tickets inside the item and not visible to the customer.</li></ul></li></ul><p style="margin-left:36.0pt"> </p><p><strong><u>Floor Presence &amp; Maintenance</u></strong></p><ul><li>Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers</li><li>End of shift/day: Ensure selling floor is replenished and ready for the next day</li><li>Be active and busy on the floor at all day</li><li>Ensure to place and/or hang back items as you work and replenish merchandise after selling</li><li>Ensure clean up and maintenance of fitting rooms</li></ul><p> </p><p><strong><u>Back of The House Support</u></strong></p><ul><li>Assist in the mark down process</li><li>Assist in the bi-annual inventory process</li><li>Participation and achievement of pre-sale goals</li><li>Participate in store contests</li><li>Assist in stock room maintenance and keep it organized</li><li>Responsible for stock pulled; all stock must be put away in orderly fashion</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Willing to work in and promote a team oriented environment.</li><li>Excellent interpersonal skills required to ensure clear, effective communication with all management and staff.</li><li>Consistently show a positive attitude &amp; take responsibility for own actions.</li><li>Must be results driven and flexible to change</li><li>Relevant interest in Fashion / Design.</li><li>Advanced knowledge of POS and store systems.</li><li>A minimum of 1 year on sales, preferably in a luxury retail environment.</li><li>Proven experience in driving sales and meeting sales targets.</li><li>Excellent customer service level.</li><li>Strong clienteling background.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Financial Targets: achieving individual and store sales goals targets, UPT, ATV, Client Development.</li><li>Excellent customer service through Burberry Experience Evaluations.</li><li>Capture compliance.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || Texas (US-TX) || Cypress || RETAIL OFFLINE || OUTLET || n/a ||</p></div></div></div> RETAIL OFFLINE Client Advisor https://burberrycareers.com/job/Miami-Client-Advisor-Flor/1428754200/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Miami Flor US 1428754200A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. </p><p>Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. </p><p>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.    <br> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>SERVICE AND SALES </p><p>Meet and exceed individual and store sales and other commercial KPIs  </p><p>Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction </p><p>Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling </p><p>Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. </p><p>Be efficient in following-up and delivering after-sales services to our clients </p><p>Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required </p><p>Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines </p><p>Foster team work and a positive work climate </p><p>CLIENT ENGAGEMENT </p><p>Build meaningful relationships with Clients </p><p>Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. </p><p>Capture new luxury clients to grow the individual and store client book with a commercial objective mindset </p><p>Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>A proven track record in delivering sales and exceeding targets </p><p>Previous experience in Clientelling  </p><p>A strong interest in fashion, art and culture  </p><p>Strong product knowledge and good understanding of store retail operations </p><p>Understanding of competitor products  </p><p>Experience in working as part of a team </p><p>Fluent in local language; English proficiency is desirable </p><p>Other language knowledge is desirable </p><p>Demonstrates Confidence, Curiosity, Conviction, and Care  </p><p>Enjoys being part of a team </p><p>Energetic, Pro-active and self-motivated </p><p>Detail-oriented and creative with a passion for selling  </p><p>Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels </p><p>Results driven and commercial mindset   </p><p>Flexible, collaborative and adaptable approach to work </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><p>Individual sales performance and KPI’s (Appointments, UPT, ATV &amp; AUR) </p><p>Service targets (Guest Experience, Net promoter score) </p><p>New client acquisition (conversion and retention) </p><p>Number of appointments held on a monthly basis </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || Florida (US-FL) || Miami || RETAIL OFFLINE || MAINLINE || n/a ||</p></div></div></div> RETAIL OFFLINE Assistant Store Director - Milan Sant'Andrea https://burberrycareers.com/job/Milan-Assistant-Store-Director-Milan-Sant'Andrea-Not/1391771600/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Milan Not IT 1391771600A3 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p> </p><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. <br> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>Support the Store Director in leading the store to deliver exceptional sales, service, and operational excellence. Act as a role model for Burberry values, coaching and developing the team to provide a world-class client experience while achieving commercial objectives. Deputise for the Store Director as required. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><div><p><strong>Leadership &amp; People Development</strong> </p></div><div><p>Support the Store Director in inspiring, leading, and developing a diverse team to deliver outstanding results in sales, service, and operational excellence. </p></div><div><p>Act as a day-to-day leader on the shop floor, setting pace and standards for client experience and sales performance. </p></div><div><p>Provide real-time coaching and feedback to team members to build capability and drive continuous improvement. </p></div><div><p>Assist in identifying and nurturing internal talent, supporting succession planning and career progression within the store. </p></div><div><p>Lead onboarding and integration of new team members. </p></div><div><p>Deputise for the Store Director when required, ensuring continuity of leadership and decision-making. </p><p> </p></div><div><p><strong>Client Experience &amp; Brand Ambassadorship </strong></p></div><div><p>Champion the Burberry Experience on the shop floor, ensuring every client receives a personalised and memorable journey. </p></div><div><p>Manage client flow and floor coverage to maximise service standards and minimise wait times. </p></div><div><p>Partner with the Store Director to deliver training, briefings, and role-plays that reinforce luxury service and clienteling best practices. </p></div><div><p>Build strong relationships with clients and support team members in developing their own client books and loyalty. </p></div><div><p>Ensure that visual merchandising and in-store presentation reflect the brand’s identity and seasonal campaigns impeccably. </p><p> </p></div><div><p><strong>Commercial Performance &amp; Business Development </strong></p></div><div><p>Support the Store Director in driving sales, profitability, and KPIs to exceed targets. </p></div><div><p>Take ownership of designated product categories or initiatives, analysing performance, identifying opportunities, and implementing actions to maximise results. </p></div><div><p>Collaborate with the Store Director and wider teams on commercial initiatives, events, and clienteling activities. </p></div><div><p>Contribute insights on local market trends and competitor activity to inform business decisions. </p><p> </p></div><div><p><strong>Operational Excellence </strong></p></div><div><p>Support the Store Director in ensuring all store operations comply with brand policies, procedures, and legal requirements. </p></div><div><p>Oversee daily operational routines including inventory management, loss prevention, and stock integrity. </p></div><div><p>Resolve customer issues effectively and escalate where appropriate. </p></div><div><p>Assist with opening and closing procedures, ensuring security, POS accuracy, and operational readiness. </p></div><div><p>Drive use of digital tools and resources to enhance team communication and client experience. </p></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><div><p>Significant experience in a retail management or supervisory role, ideally within luxury fashion or premium retail. </p></div><div><p>Proven ability to coach and develop high-performing teams in a fast-paced environment. </p></div><div><p>Strong understanding of luxury client expectations and the art of clienteling. </p></div><div><p>Commercially aware with the ability to analyse performance and identify growth opportunities. </p></div><div><p>Excellent communication, interpersonal, and problem-solving skills. </p></div><div><p>Ability to act strategically and operationally while role-modelling brand values. </p></div><p> </p><div> </div></div></div></div> RETAIL OFFLINE Assistant Store Manager - La Rinascente, Milano https://burberrycareers.com/job/Milan-Assistant-Store-Manager-La-Rinascente%2C-Milano-Not/1406764500/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Milan Not IT 1406764500A2 <p><strong>Introduction</strong></p><p>Join Burberry, a brand where creativity opens spaces for innovation and excellence. Since 1856, Burberry has been dedicated to unlocking the power of imagination to push boundaries, foster new possibilities, and champion sustainable luxury. We are committed to creating an inclusive environment where people from diverse backgrounds thrive, bringing a variety of skills and perspectives to shape our unique approach to fashion and customer experience.</p><p><strong>Purpose of the Role</strong></p><p>As an Assistant Store Manager at Burberry, you will play a pivotal role supporting the Store Manager in driving category performance, leading and motivating your sales team to achieve ambitious sales goals and deliver the exceptional Burberry Experience. This position demands a passionate, hands-on leader dedicated to coaching, developing talent, and ensuring every customer interaction reflects our brand’s values and standards.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, inspire, and develop sales associates by enhancing their selling skills and closing sales consistently to meet or exceed sales KPIs.</li><li>Collaborate with the Store Manager to drive category sales, focusing on sell-through strategies and delivering targeted team training in your assigned category.</li><li>Foster a high-performing, customer-centric team culture that embodies the Burberry Experience across all touchpoints, maintaining a service-oriented atmosphere on the sales floor.</li><li>Manage customer flow efficiently to provide seamless service, ensuring no client is left unattended and setting the pace and standards for excellence.</li><li>Encourage strong teamwork and partnership among sales associates, specialists, stock, and operations teams to optimise store performance.</li><li>Coach your team in real-time and post-transaction to reinforce successes and address development areas, ensuring follow-up actions are consistently executed.</li><li>Support talent development and retention through regular performance reviews, personalised development plans, and recognition of achievements.</li><li>Lead onboarding and integration for new team members, creating supportive pathways for their success within Burberry.</li><li>Model the Burberry Experience by actively engaging with customers and leading by example whenever necessary.</li><li>Partner with Store Manager and Training departments to champion the Burberry Experience training programme, utilising meetings to reinforce key elements through role-play and practical coaching.</li><li>Resolve complex customer concerns effectively, escalating issues to management as needed to maintain brand reputation and customer satisfaction.</li><li>In the absence of store management, be responsible for key operational tasks including authorising post-void transactions, promotional discounts, and employee sales, ensuring compliance with company procedures.</li><li>Promote and drive the digital customer experience using Apple mobile devices and other digital tools to enhance engagement when face-to-face interactions are limited.</li><li>Maintain strong business acumen with an in-depth understanding of company policies, procedures, and operational standards to communicate and implement best practices.</li><li>Create a positive, inclusive, and harmonious work atmosphere fostering collaboration and respect among all store team members.</li><li>Assist with store opening and closing procedures, including securing premises and ensuring the safety of merchandise and point-of-sale systems.</li><li>Carry out other duties as required to support the store’s success and uphold Burberry’s standards.</li></ul><p><strong>Skills, Knowledge &amp; Experience Required</strong></p><ul><li>Advanced proficiency with retail POS systems, ensuring accurate transaction handling and reporting.</li><li>Strong conflict resolution skills with the ability to manage difficult customer scenarios, including complaints, returns, repairs, and after-sales service.</li><li>Excellent verbal and written communication skills, able to engage professionally and fluently with clients and team members alike.</li><li>Familiarity with Apple mobile devices and confidence in leveraging digital tools to enhance customer service and internal communications.</li><li>Proven retail management experience of 1-2 years, with a track record of leading and developing successful sales teams.</li><li>Demonstrated leadership qualities including coaching, mentoring, and motivating teams in a fast-paced retail environment.</li><li>Ability to thrive in a results-driven, highly collaborative environment while upholding brand values and delivering a luxury customer experience.</li></ul><p><strong>Why Join Burberry?</strong></p><p>Working at Burberry means becoming part of a visionary company dedicated to creativity, sustainability, and community. We offer ongoing opportunities for professional growth, fostering leadership development, and innovation in luxury retail. Our inclusive culture embraces diversity and encourages fresh perspectives. If you are passionate about delivering exceptional service and eager to contribute to a prestigious global brand, we encourage you to take the next step in your career with us.</p><p>Apply today to join our team and help shape the future of sustainable luxury and exceptional customer experiences at Burberry.</p> RETAIL OFFLINE Cloud and Infrastructure Engineer https://burberrycareers.com/job/Leeds-Cloud-and-Infrastructure-Engineer-Not/1405772200/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Leeds Not GB 1405772200A2 <p><strong>JOB PURPOSE</strong></p><p><span>The Cloud &amp; Infrastructure Engineer is responsible for ensuring the reliable delivery, operation, maintenance, and continuous improvement of global cloud and infrastructure services within Burberry’s Enterprise IT organisation. The role focuses on translating architectural designs and business requirements into stable, secure, and scalable operational services, while driving service excellence, automation, resilience, and operational efficiency. Working closely with architects, security operations, managed service partners and business stakeholders, the role ensures infrastructure platforms are effectively deployed, supported, monitored, and optimised to meet organisational needs and service commitments.</span><span> </span> </p><p> </p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Support the delivery of IT projects by providing cloud and infrastructure expertise across on-premises and cloud environments.</li><li>Collaborate with Architecture teams to develop and implement cloud and infrastructure strategies.</li><li>Resolve cloud and infrastructure incidents, service requests and technical issues in line with SLAs.</li><li>Provide SME support during major incidents, driving rapid resolution and continuous improvement.</li><li>Partner with Managed Service Providers and internal teams to manage operational risk and ensure service quality.</li><li>Lead change management activities, including testing, peer reviews and documentation to minimise risk.</li><li>Ensure compliance with security standards, vulnerability management and disaster recovery requirements.</li><li>Coordinate BAU infrastructure activities, including upgrades, patching, certificate renewals and lifecycle management.</li><li>Drive cloud cost optimisation, automation, Infrastructure as Code (IaC) and continuous service improvement initiatives.</li><li>Maintain technical documentation, support governance activities, and provide out-of-hours support for critical incidents and changes when required.</li></ul><p> </p><p><strong><span>PERSONAL PROFILE</span></strong></p><div><div><div><div><div><div><div dir="auto" tabindex="0"><div><div><ul><li>5+ years' experience delivering and supporting hybrid cloud and on-premises infrastructure in enterprise environments.</li><li>Strong expertise in Microsoft Azure and AWS, including secure, scalable IaaS and PaaS solutions.</li><li>Hands-on experience managing VMware environments and Hyper-Converged Infrastructure (e.g. HPE SimpliVity).</li><li>Proven experience designing and managing high availability, disaster recovery and backup solutions.</li><li>Strong knowledge of network infrastructure, including routing, firewalls, VPNs, SD-WAN and load balancing.</li><li>Experience implementing infrastructure security best practices, including CIS compliance, vulnerability management and identity controls.</li><li>Skilled in supporting major incidents, Infrastructure as Code (Terraform, ARM, CloudFormation) and cross-functional collaboration.</li><li>Knowledge of Windows and Linux operating systems, with experience supporting container platforms such as Kubernetes.</li></ul></div></div></div></div><div> </div></div></div></div></div></div><div><p><span> </span></p></div> INFORMATION TECHNOLOGY Retail Planning Systems Consultant https://burberrycareers.com/job/London-Retail-Planning-Systems-Consultant-Not/1410427900/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1410427900A1 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div><div>We are hiring an Engineer, Planning &amp; Merchandising to play a central role in developing and enhancing the technology that underpins Burberry's planning and merchandising capabilities. Sitting within our Planning &amp; Merchandising product team, you will design, build, configure and optimise solutions that support critical retail processes including forecasting, allocation, replenishment and inventory planning.</div><div> </div><div>Working closely with Product, Architecture and Business teams, you will take ownership of translating business requirements into scalable technical solutions, contributing directly to platform development, integrations, automation and continuous improvement initiatives. This is a hands-on engineering role for someone who enjoys solving complex technical problems and delivering high-quality solutions that drive commercial outcomes across Burberry.</div></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li>Design, develop and enhance Planning &amp; Merchandising solutions across the Board platform and associated technologies.</li><li>Build, configure and optimise business logic, data models, calculations, workflows and planning applications to support forecasting, allocation, replenishment and inventory management processes.</li><li>Develop and maintain integrations between Board and enterprise platforms, including SAP, PLM and data services, ensuring reliable and scalable data flows.</li><li>Write, test and deploy technical solutions, ensuring high standards of quality, maintainability and performance.</li><li>Investigate and resolve production issues, identifying root causes and implementing sustainable fixes.</li><li>Contribute to platform modernisation, automation and continuous improvement initiatives that improve engineering efficiency and business capability.</li><li>Collaborate closely with Business Analysts and Product stakeholders to translate requirements into robust technical designs and solutions.</li><li>Participate in code reviews, solution reviews and technical discussions, promoting engineering best practices across the team.</li><li>Support CI/CD, release management and DevOps practices to improve deployment quality and operational reliability.</li><li>Contribute to technical design decisions, ensuring solutions are scalable, secure and aligned with enterprise architecture standards.</li><li>Produce and maintain technical documentation covering solution architecture, integrations and engineering standards.</li><li>Participate actively in Agile ceremonies, providing estimates, identifying dependencies and helping shape delivery plans.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Strong experience developing and configuring enterprise planning, merchandising or FP&amp;A platforms such as Board, Anaplan, Blue Yonder, o9, IBM Planning Analytics or similar technologies.</li><li>Proven experience building technical solutions, integrations and data-driven applications within complex enterprise environments.</li><li>Strong understanding of APIs, system integrations, data modelling and data transformation concepts.</li><li>Experience working with cloud, data or enterprise platforms such as SAP, Azure, Snowflake or equivalent technologies.</li><li>Strong troubleshooting and debugging skills with the ability to resolve complex production issues.</li><li>Experience working within Agile product teams and contributing throughout the software development lifecycle.</li><li>Passion for engineering quality, automation and continuous improvement.</li><li>Ability to balance technical excellence with business outcomes and customer impact.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p> </p></div></div></div> INFORMATION TECHNOLOGY Sales Associate, Part-Time - London Chatham Place Outlet https://burberrycareers.com/job/London-Sales-Associate%2C-Part-Time-London-Chatham-Place-Outlet-Not/1427879700/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1427879700A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><div><div>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.</div><div>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</div></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div>We are hiring a Sales Associate to join our team at the Chatham Place Outlet on a flexible 16-hour-per-week contract, with shifts available Monday through Sunday. This role plays an important part in delivering exceptional customer experiences that reflect Burberry's heritage, craftsmanship and commitment to luxury service. Working closely with the wider store team, you will help create a welcoming environment, support store operations and contribute to achieving commercial goals. This is an opportunity to represent an iconic British brand while developing your retail expertise in a collaborative and dynamic setting.</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><div><ul><li>Deliver a personalised and elevated customer experience throughout every interaction.</li><li>Build meaningful customer relationships that encourage loyalty and repeat visits.</li><li>Support the achievement of individual and store performance objectives.</li><li>Maintain excellent visual merchandising and presentation standards across the store.</li><li>Assist with stock management, replenishment and inventory activities.</li><li>Contribute to a positive and collaborative team environment while supporting daily operations.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><div><ul><li>Passion for delivering outstanding customer service and creating memorable experiences.</li><li>Strong communication skills with the ability to engage confidently with a diverse customer base.</li><li>Ability to work flexibly across Monday to Sunday trading hours.</li><li>Reliable and organised approach to managing day-to-day responsibilities.</li><li>Positive team-oriented mindset with a willingness to learn and grow.</li><li>Previous retail or customer-facing experience is beneficial but not essential.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p></div></div></div> RETAIL OFFLINE Client Advisor https://burberrycareers.com/job/Austin-Client-Advisor-Texa/1414702100/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Austin Texa US 1414702100A1 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. </p><p>Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. </p><p>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.    <br> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>SERVICE AND SALES </p><p>Meet and exceed individual and store sales and other commercial KPIs  </p><p>Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction </p><p>Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling </p><p>Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. </p><p>Be efficient in following-up and delivering after-sales services to our clients </p><p>Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required </p><p>Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines </p><p>Foster team work and a positive work climate </p><p>CLIENT ENGAGEMENT </p><p>Build meaningful relationships with Clients </p><p>Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. </p><p>Capture new luxury clients to grow the individual and store client book with a commercial objective mindset </p><p>Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>A proven track record in delivering sales and exceeding targets </p><p>Previous experience in Clientelling  </p><p>A strong interest in fashion, art and culture  </p><p>Strong product knowledge and good understanding of store retail operations </p><p>Understanding of competitor products  </p><p>Experience in working as part of a team </p><p>Fluent in local language; English proficiency is desirable </p><p>Other language knowledge is desirable </p><p>Demonstrates Confidence, Curiosity, Conviction, and Care  </p><p>Enjoys being part of a team </p><p>Energetic, Pro-active and self-motivated </p><p>Detail-oriented and creative with a passion for selling  </p><p>Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels </p><p>Results driven and commercial mindset   </p><p>Flexible, collaborative and adaptable approach to work </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><p>Individual sales performance and KPI’s (Appointments, UPT, ATV &amp; AUR) </p><p>Service targets (Guest Experience, Net promoter score) </p><p>New client acquisition (conversion and retention) </p><p>Number of appointments held on a monthly basis </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || Texas (US-TX) || Austin || RETAIL OFFLINE || MAINLINE || n/a ||</p></div></div></div> RETAIL OFFLINE Client Advisor https://burberrycareers.com/job/Sydney-Client-Advisor-Not/1382440200/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Sydney Not AU 1382440200A5 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. </p><p>Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. </p><p>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.    <br> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>SERVICE AND SALES </p><p>Meet and exceed individual and store sales and other commercial KPIs  </p><p>Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction </p><p>Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling </p><p>Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. </p><p>Be efficient in following-up and delivering after-sales services to our clients </p><p>Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required </p><p>Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines </p><p>Foster team work and a positive work climate </p><p>CLIENT ENGAGEMENT </p><p>Build meaningful relationships with Clients </p><p>Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. </p><p>Capture new luxury clients to grow the individual and store client book with a commercial objective mindset </p><p>Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>A proven track record in delivering sales and exceeding targets </p><p>Previous experience in Clientelling  </p><p>A strong interest in fashion, art and culture  </p><p>Strong product knowledge and good understanding of store retail operations </p><p>Understanding of competitor products  </p><p>Experience in working as part of a team </p><p>Fluent in local language; English proficiency is desirable </p><p>Other language knowledge is desirable </p><p>Demonstrates Confidence, Curiosity, Conviction, and Care  </p><p>Enjoys being part of a team </p><p>Energetic, Pro-active and self-motivated </p><p>Detail-oriented and creative with a passion for selling  </p><p>Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels </p><p>Results driven and commercial mindset   </p><p>Flexible, collaborative and adaptable approach to work </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><p>Individual sales performance and KPI’s (Appointments, UPT, ATV &amp; AUR) </p><p>Service targets (Guest Experience, Net promoter score) </p><p>New client acquisition (conversion and retention) </p><p>Number of appointments held on a monthly basis </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: Australia || Not Applicable || Sydney || RETAIL OFFLINE || MAINLINE || n/a ||</p></div></div></div> RETAIL OFFLINE Sales Associate - Bicester Village Outlet https://burberrycareers.com/job/Bicester-Sales-Associate-Bicester-Village-Outlet-Not/1420514200/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Bicester Not GB 1420514200A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div>We are hiring a <strong>Sales Associate</strong> to join our team at <strong>Bicester Village</strong> on a permanent basis. As a brand ambassador for Burberry, you will create exceptional customer experiences, build meaningful client relationships and contribute to the continued success of the store. Combining luxury retail expertise with a customer-first mindset, you will bring our products and heritage to life while supporting commercial performance. This is an exciting opportunity to play a key role in delivering the Burberry Experience and driving long-term client engagement.</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><div><ul><li>Achieve and strive to exceed individual and store sales targets while supporting key retail growth initiatives.</li><li>Deliver the Burberry Experience through every customer interaction, creating memorable and personalised experiences.</li><li>Build and maintain strong relationships with new and existing clients to drive customer loyalty and repeat business.</li><li>Demonstrate expert product knowledge and provide tailored recommendations that meet customer needs.</li><li>Support the success of all product categories by identifying opportunities to maximise sales and client engagement.</li><li>Contribute to operational excellence by following store processes, maintaining presentation standards and supporting team objectives.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><div><ul><li>Previous experience within luxury retail or a premium customer-facing environment.</li><li>Strong sales and clientelling skills with a passion for delivering exceptional service.</li><li>Excellent communication and relationship-building abilities.</li><li>Additional language skills are highly valued and will support an international customer base.</li><li>A collaborative approach with the ability to work effectively as part of a team.Proactive, organised and adaptable in a fast-paced retail environment.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p></div></div></div> RETAIL OFFLINE Client Advisor https://burberrycareers.com/job/Scottsdale-Client-Advisor-Ariz/1414698700/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Scottsdale Ariz US 1414698700A1 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. </p><p>Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. </p><p>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.    <br> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>SERVICE AND SALES </p><p>Meet and exceed individual and store sales and other commercial KPIs  </p><p>Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction </p><p>Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling </p><p>Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. </p><p>Be efficient in following-up and delivering after-sales services to our clients </p><p>Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required </p><p>Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines </p><p>Foster team work and a positive work climate </p><p>CLIENT ENGAGEMENT </p><p>Build meaningful relationships with Clients </p><p>Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. </p><p>Capture new luxury clients to grow the individual and store client book with a commercial objective mindset </p><p>Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>A proven track record in delivering sales and exceeding targets </p><p>Previous experience in Clientelling  </p><p>A strong interest in fashion, art and culture  </p><p>Strong product knowledge and good understanding of store retail operations </p><p>Understanding of competitor products  </p><p>Experience in working as part of a team </p><p>Fluent in local language; English proficiency is desirable </p><p>Other language knowledge is desirable </p><p>Demonstrates Confidence, Curiosity, Conviction, and Care  </p><p>Enjoys being part of a team </p><p>Energetic, Pro-active and self-motivated </p><p>Detail-oriented and creative with a passion for selling  </p><p>Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels </p><p>Results driven and commercial mindset   </p><p>Flexible, collaborative and adaptable approach to work </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><p>Individual sales performance and KPI’s (Appointments, UPT, ATV &amp; AUR) </p><p>Service targets (Guest Experience, Net promoter score) </p><p>New client acquisition (conversion and retention) </p><p>Number of appointments held on a monthly basis </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || Arizona (US-AZ) || Scottsdale || RETAIL OFFLINE || MAINLINE || n/a ||</p></div></div></div> RETAIL OFFLINE Client Advisor https://burberrycareers.com/job/%EC%84%9C%EC%9A%B8-Client-Advisor-%ED%95%B4%EB%8B%B9%EC%82%AC%ED%95%AD/1369448400/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry 서울 해당사항 KR 1369448400A6 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div></div></div></div> RETAIL OFFLINE Client Advisor 57th Street https://burberrycareers.com/job/New-York-Client-Advisor-57th-Street-New/1417788300/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry New York New US 1417788300A1 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. </p><p>Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. </p><p>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.    <br> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>SERVICE AND SALES </p><p>Meet and exceed individual and store sales and other commercial KPIs  </p><p>Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction </p><p>Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling </p><p>Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. </p><p>Be efficient in following-up and delivering after-sales services to our clients </p><p>Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required </p><p>Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines </p><p>Foster team work and a positive work climate </p><p>CLIENT ENGAGEMENT </p><p>Build meaningful relationships with Clients </p><p>Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. </p><p>Capture new luxury clients to grow the individual and store client book with a commercial objective mindset </p><p>Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>A proven track record in delivering sales and exceeding targets </p><p>Previous experience in Clientelling  </p><p>A strong interest in fashion, art and culture  </p><p>Strong product knowledge and good understanding of store retail operations </p><p>Understanding of competitor products  </p><p>Experience in working as part of a team </p><p>Fluent in local language; English proficiency is desirable </p><p>Other language knowledge is desirable </p><p>Demonstrates Confidence, Curiosity, Conviction, and Care  </p><p>Enjoys being part of a team </p><p>Energetic, Pro-active and self-motivated </p><p>Detail-oriented and creative with a passion for selling  </p><p>Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels </p><p>Results driven and commercial mindset   </p><p>Flexible, collaborative and adaptable approach to work </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><p>Individual sales performance and KPI’s (Appointments, UPT, ATV &amp; AUR) </p><p>Service targets (Guest Experience, Net promoter score) </p><p>New client acquisition (conversion and retention) </p><p>Number of appointments held on a monthly basis </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: USA || New York (US-NY) || New York || RETAIL OFFLINE || MAINLINE || n/a ||</p></div></div></div><p>Expected base salary for the role will generally be between $26.00 and $27.00 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.</p><p> </p><p>This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p><p>​</p> RETAIL OFFLINE Manufacturing Process Engineer https://burberrycareers.com/job/Florence-Manufacturing-Process-Engineer-Not/1391730200/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Florence Not IT 1391730200A3 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.</p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div>The Manufacturing Process Engineer will help shape the future performance and agility of our Leather Goods production network in Italy. This role plays a key part in driving operational excellence, improving manufacturing performance and supporting sustainable growth across internal teams and external partners. You will work across functions to identify opportunities, implement meaningful improvements and help ensure our production processes deliver the highest standards of quality, efficiency and craftsmanship. Your expertise will also contribute to process optimisation initiatives and the ongoing development of business systems.</div><p><br><br></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><div><ul><li>Monitor manufacturing performance and drive improvement initiatives that enhance operational efficiency and effectiveness.</li><li>Partner with external manufacturers to evaluate performance and manage the vendor rating process.</li><li>Support continuous improvement within cutting operations through lean manufacturing principles and data-led decision making.</li><li>Analyse workflows, supplier performance and operational processes to identify and implement improvement opportunities.</li><li>Collaborate with planning, purchasing, quality, logistics and production teams to reduce lead times and address operational challenges.</li><li>Define and track key production KPIs, delivering insightful reporting to support performance and change initiatives.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li><div>Degree in Management Engineering or a related discipline, or equivalent relevant experience.</div></li><li><div>Experience within a manufacturing environment, ideally gained in process improvement, industrial engineering or production-focused roles.</div></li><li><div>Strong analytical skills with the ability to translate data into practical business insights.</div></li><li><div>Experience supporting organisational change and continuous improvement initiatives.</div></li><li><div>Confidence building collaborative relationships across multiple teams and stakeholders.</div></li><li><div>Working knowledge of reporting and business systems, including Microsoft Office applications and data visualisation tools, with strong written and spoken English skills. <a href="https://burberry-my.sharepoint.com/personal/elisa_ruocco_burberry_com/Documents/Microsoft%20Copilot%20Chat%20Files/JD-Manufactoring%20Process%20Engineer%20-%202026%20(1).pdf">[</a></div></li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: Italy || Not Applicable || Florence || INTERNAL MANUFACTURING || BURBERRY MANIFATTURA || n/a ||</p></div></div></div> INTERNAL MANUFACTURING Assistant Store Director - London Regent Street Global Flagship https://burberrycareers.com/job/London-Assistant-Store-Director-London-Regent-Street-Global-Flagship-Not/1405687000/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1405687000A2 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div><div>We are hiring an Assistant Store Director to help lead our Global Flagship on Regent Street, our largest mainline store in the region and a true expression of Burberry’s heritage and innovation. This is a pivotal leadership role where commercial excellence meets elevated client experience, shaping how customers connect with our brand at its most iconic.</div><div> </div><div>Working in close partnership with the Store Director, you will inspire a high-performing team, drive business results, and bring the Burberry experience to life across every moment in store. This is an opportunity to make a meaningful impact at the forefront of modern British luxury.</div></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><div><ul><li>Partner with the Store Director to lead the flagship store, delivering exceptional performance across sales, service, and operations</li><li>Set the tone on the shop floor, creating an environment where every client journey feels personal, seamless, and memorable</li><li>Coach and develop team members in real time, building capability and confidence to elevate both individual and collective performance</li><li>Take ownership of key commercial areas, using insight and analysis to identify opportunities and drive results</li><li>Strengthen client relationships and support the growth of clienteling across the team to build long-term loyalty</li><li>Ensure operational excellence at scale, maintaining the highest standards across stock, compliance, and store presentation</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><div><ul><li>Strong leadership experience within retail, ideally in luxury or premium environments</li><li>A proven ability to develop, motivate, and inspire diverse teams to achieve outstanding results</li><li>A deep understanding of client experience, with a passion for delivering personalised service</li><li>Commercially astute, with confidence in analysing performance and shaping action plans</li><li>A collaborative mindset, with excellent communication and relationship-building skills</li><li>Comfortable balancing strategic thinking with hands-on leadership in a fast-paced flagship setting</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p></div></div></div> RETAIL OFFLINE Operations Associate https://burberrycareers.com/job/Beverly-Hills-Operations-Associate-Cali/1421973200/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Beverly Hills Cali US 1421973200A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="margin-bottom:1.0E-4pt;margin-left:0.0cm;margin-right:0.0cm;margin-top:0.0cm"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations.</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Responsible for all aspect of inventory control including, receiving and handling stock orders receiving from hub or warehouse and insuring accuracy of products received and reporting any discrepancy </span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Supporting the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback. </span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Keeping back of house in a tidy manner compliant with Retail Operations and Standards.</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Quality control on all products at all times and reporting any issues to store lead </span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Support aftersales process (alterations, repairs, personalisation) to elevate the client experience.  </span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Insure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately </span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Adhoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasks</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Adhoc requests by store management to support with events, visual merchandising, stock taking and other such duties</span></span></span></li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Excellent organisational skills and meticulous attention to detail</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Excellent communication skills both verbal and in writing</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Intermediate computer skills in core Microsoft software</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Previous experience with SAP desirable</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Ability to work well in a team</span></span></span></li><li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif">Ability to work in a busy team environment</span></span></span></li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><p style="margin-bottom:1.0E-4pt;margin-left:0.0cm;margin-right:0.0cm;margin-top:0.0cm"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Efficiency of store administration</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p style="margin-left:0.0cm;margin-right:0.0cm"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</span></span></p><p style="margin-left:0.0cm;margin-right:0.0cm"> </p><p>•    Expected base salary for the role will generally be between $27.00 and $29.00 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.</p><p> </p><p>•    This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p></div></div></div> RETAIL OFFLINE Sales Associate (Christmas Casual) https://burberrycareers.com/job/Sydney-Sales-Associate-%28Christmas-Casual%29-Not/1428392100/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Sydney Not AU 1428392100A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="text-align:justify">To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p><strong><u>Sales &amp; Service</u></strong></p><ul><li>Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry’s luxury brand standards and image</li><li>Consistently meet individual sales goals while exhibiting the Burberry Behaviours</li><li>Provide excellent customer service skills, great selling skills and exhibit motivation to succeed</li><li>Demonstrate superior interpersonal and communication talent</li></ul><p style="margin-left:36.0pt"> </p><p><strong><u>Cultivate</u></strong></p><ul><li>Build customer loyalty through active client development and follow-through</li><li>Maintain an up-to-date and detailed client book</li><li>Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance</li></ul><p> </p><p><strong><u>Visual Standards</u></strong></p><ul><li>Follow company policies, procedures and use visual techniques to maintain the visual standards according to Burberry guidelines</li><li>Maintain selling floor by ensuring the following:<ul><li>Understand and execute monthly floorsets</li><li>Placing and/or hanging back items as you work</li><li>Replenishing merchandise after selling</li><li>Folding and placing merchandise on the correct hanger, tissue paper, etc.</li><li>Place tickets inside the item and not visible to the customer.</li></ul></li></ul><p style="margin-left:36.0pt"> </p><p><strong><u>Floor Presence &amp; Maintenance</u></strong></p><ul><li>Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers</li><li>End of shift/day: Ensure selling floor is replenished and ready for the next day</li><li>Be active and busy on the floor at all day</li><li>Ensure to place and/or hang back items as you work and replenish merchandise after selling</li><li>Ensure clean up and maintenance of fitting rooms</li></ul><p> </p><p><strong><u>Back of The House Support</u></strong></p><ul><li>Assist in the mark down process</li><li>Assist in the bi-annual inventory process</li><li>Participation and achievement of pre-sale goals</li><li>Participate in store contests</li><li>Assist in stock room maintenance and keep it organized</li><li>Responsible for stock pulled; all stock must be put away in orderly fashion</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Willing to work in and promote a team oriented environment.</li><li>Excellent interpersonal skills required to ensure clear, effective communication with all management and staff.</li><li>Consistently show a positive attitude &amp; take responsibility for own actions.</li><li>Must be results driven and flexible to change</li><li>Relevant interest in Fashion / Design.</li><li>Advanced knowledge of POS and store systems.</li><li>A minimum of 1 year on sales, preferably in a luxury retail environment.</li><li>Proven experience in driving sales and meeting sales targets.</li><li>Excellent customer service level.</li><li>Strong clienteling background.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><ul><li>Financial Targets: achieving individual and store sales goals targets, UPT, ATV, Client Development.</li><li>Excellent customer service through Burberry Experience Evaluations.</li><li>Capture compliance.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: Australia || Not Applicable || Sydney || RETAIL OFFLINE || OUTLET || n/a ||</p></div></div></div> RETAIL OFFLINE Senior Client Advisor https://burberrycareers.com/job/Sydney-Senior-Client-Advisor-Not/1428391900/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Sydney Not AU 1428391900A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p>The Senior Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. </p><p>Reporting to the store management, the Senior Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. </p><p>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><p>SERVICE AND SALES </p><p>Meet and exceed individual and store sales and other commercial KPIs  </p><p>Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction </p><p>Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling </p><p>Support the Store Manager in dealing with customers complaints, when needed </p><p>Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. </p><p>Be efficient in following-up and delivering after-sales services to our clients </p><p>Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required </p><p>Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines </p><p>Support and coach Client Advisors in clientelling, service skills and building relationship top clients </p><p>Foster team work and a positive work climate </p><p>CLIENT ENGAGEMENT </p><p>Build meaningful relationships with Clients </p><p>Maintain relationship with existing top client and build a portfolio of new top clients </p><p>Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. </p><p>Capture new luxury clients to grow the individual and store client book with a commercial objective mindset </p><p>Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><p>A proven track record in delivering sales and exceeding targets </p><p>Previous experience in Clientelling  </p><p>A strong interest in fashion, art and culture  </p><p>Strong product knowledge and good understanding of store retail operations </p><p>Understanding of competitor products  </p><p>Experience in working as part of a team </p><p>Fluent in local language; English proficiency is desirable </p><p>Other language knowledge is desirable </p><p>Demonstrates Confidence, Curiosity, Conviction, and Care  </p><p>Enjoys being part of a team </p><p>Energetic, Pro-active and self-motivated </p><p>Detail-oriented and creative with a passion for selling  </p><p>Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels </p><p>Results driven and commercial mindset   </p><p>Flexible, collaborative and adaptable approach to work </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div><p>Individual sales performance and KPI’s (Appointments, UPT, ATV &amp; AUR) </p><p>Service targets (Guest Experience, Net promoter score) </p><p>New client acquisition (conversion and retention) </p><p>Top clients portfolio </p><p>Number of appointments held on a monthly basis </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p></div></div></div> RETAIL OFFLINE Client Advisor https://burberrycareers.com/job/%EC%84%9C%EC%9A%B8-Client-Advisor-%ED%95%B4%EB%8B%B9%EC%82%AC%ED%95%AD/1376019400/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry 서울 해당사항 KR 1376019400A5 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div></div></div></div> RETAIL OFFLINE Communications Assistant https://burberrycareers.com/job/Gangnam-Communications-Assistant-%ED%95%B4%EB%8B%B9%EC%82%AC%ED%95%AD/1428359900/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Gangnam 해당사항 KR 1428359900A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p style="text-align:justify">Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: South Korea || 해당사항 없음 || Gangnam || MARKETING || MARKETING MANAGEMENT || n/a ||</p></div></div></div> MARKETING CRM Data Analyst https://burberrycareers.com/job/London-CRM-Data-Analyst-Not/1419572000/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1419572000A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><p style="margin-right:0.0cm;margin-left:0.0cm;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif"><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">We are seeking a highly analytical and technically skilled</span><span style="font-size:10.5pt;color:black"> </span><strong><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">CRM </span></strong><strong><span style="font-size:11.0pt;font-family:&#39;Burberry House&#39;">Data</span></strong><strong><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black"> Analyst</span></strong><span style="font-size:10.5pt;color:black"> </span><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">to join our growing G</span><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;">lobal <span style="color:black">Customer team. In this role, you will leverage data to drive meaningful customer engagement, optimize CRM strategies, and support the brand’s ambition to deliver exceptional client experiences.</span></span><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black"> </span></p><p style="margin-right:0.0cm;margin-left:0.0cm;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif"><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">You will work closely with CRM, Data Science, and Digital teams to translate data into actionable insights, using advanced analytics tools and coding in Databricks to structure and analyse large datasets. The ideal candidate has a balance of technical expertise and business acumen, with a passion for the luxury and fashion industry.</span><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black"> </span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul style="margin-top:0.0cm;margin-bottom:0.0cm"><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif"><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">Build, maintain, and optimize customer data models and segmentation frameworks in</span><span style="font-size:10.5pt;color:black"> </span><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">Databricks</span></li><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif"><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">Identify customer insights and trends that inform personalization, targeting, and strategic decision-making.</span><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;"> </span></li><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif"><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">Design and maintain interactive dashboards (preferably using Tableau and/or Looker and/or PowerBI), ensuring data accuracy and usability for key stakeholders</span></li><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif"><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">Ensure data governance and consistency across global CRM and analytics platforms</span></li><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif"><span style="font-size:10.5pt;line-height:107%;font-family:&#39;Burberry House&#39;;color:black">Collaborate with cross-functional teams to support omnichannel initiatives and clienteling tools, particularly with Data Science</span></li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul style="margin-top:0.0cm;margin-bottom:0.0cm"><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif"><span style="color:black">5</span><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">+ years of experience in CRM Analytics, Data Analytics, or related roles, ideally within the</span><span style="font-size:10.5pt;color:black"> </span><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">fashion, retail, or luxury</span><span style="font-size:10.5pt;color:black"> </span><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">sector</span></li><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif"><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">Strong proficiency in</span><span style="font-size:10.5pt;color:black"> </span><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">Databricks</span><span style="font-size:10.5pt;color:black"> </span><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">(SQL, Python, or PySpark) for data transformation and analysis</span></li><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif"><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">Solid understanding of</span><span style="font-size:10.5pt;color:black"> </span><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">CRM principles, customer segmentation, and campaign measurement.</span><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;"> </span></li><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif"><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">Experience working with customer databases, CDPs, and marketing automation systems (e.g., Salesforce, B</span><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;">raze<span style="color:black">)</span> </span></li><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif"><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">Proven experience creating and maintaining reports and dashboards in</span><span style="font-size:10.5pt;color:black"> </span><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">Tableau</span><span style="font-size:10.5pt;color:black"> </span><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">and</span><span style="font-size:10.5pt;color:black"> </span><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">Looker</span></li><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif"><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">Strong analytical mindset and attention to detail, with the ability to interpret complex data into clear business insights</span></li><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif"><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">Excellent communication skills and stakeholder management, with the ability to present findings to non-technical audiences</span></li><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif"><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">A passion for</span><span style="font-size:10.5pt;color:black"> </span><span style="font-size:10.5pt;font-family:&#39;Burberry House&#39;;color:black">fashion, luxury, and customer experience</span></li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p></div></div></div> REGIONAL MERCHANDISING Proto & Sample Procurement Assistant https://burberrycareers.com/job/Florence-Proto-&-Sample-Procurement-Assistant-Not/1419769800/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Florence Not IT 1419769800A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div></div></div></div> INTERNAL MANUFACTURING Proto & Sample Procurement Assistant https://burberrycareers.com/job/Florence-Proto-&-Sample-Procurement-Assistant-Not/1419769900/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Florence Not IT 1419769900A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.</p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div><div>Burberry is looking for a skilled Proto &amp; Sample Procurement Assistant to support the smooth movement of materials, samples and procurement activity across the product lifecycle. Based in Scandicci, Florence, this role will provide essential administrative and operational support to the Data Office and Procurement teams, helping to ensure accuracy, pace and clarity from research through to industrialisation.</div><div> </div><div>Working closely with internal teams, suppliers, third parties and modellerias, you will help maintain material data, support purchase order activity and coordinate the documentation needed to bring prototypes and samples to the right place at the right time. This is a role for someone who enjoys detail, structure and collaboration, and who understands the importance of precision in the creation of luxury products.</div></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><div><ul><li>Create and maintain raw material, hardware, mould and tool codes, ensuring master data is accurate and up to date.</li><li>Raise purchase orders for raw materials, hardware, moulds, tools and finished goods across research, prototype, sample and industrialisation phases.</li><li>Validate purchase prices before orders are placed, supporting accuracy across raw materials, finished goods and third-party supply.</li><li>Follow up raw material orders and support the timely delivery of materials to sample makers and modellerias.</li><li>Prepare picking and packing documentation to support the shipment of materials, prototypes and samples between key locations and review meetings.</li><li>Support supplier onboarding, blocked invoice checks, product or material collections, cost recharges and information requests for internal teams.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><div><ul><li>Strong attention to detail, with the ability to work accurately across high volumes of information.</li><li>Experience in data entry or administrative coordination where accuracy, consistency and follow-through are essential.</li><li>Confident working with systems and data, including PLM, Excel and Stealth.</li><li>Organised and proactive, with the ability to prioritise tasks and support multiple activities at pace.</li><li>Clear communicator who can work effectively with internal teams, suppliers and external partners.</li><li>Flexible and solutions-focused, with a collaborative approach to supporting product development and procurement activity.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: Italy || Not Applicable || Florence || INTERNAL MANUFACTURING || BURBERRY MANIFATTURA || n/a ||</p></div></div></div> INTERNAL MANUFACTURING Client Advisor - Munich Perusastrasse https://burberrycareers.com/job/Munich-Client-Advisor-Munich-Perusastrasse-Not/1419709400/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Munich Not DE 1419709400A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div>We are hiring a Client Advisor to deliver exceptional customer experiences that bring the Burberry brand to life. As a key ambassador of Burberry, you will build meaningful client relationships, provide expert product guidance, and contribute to the success of the store through outstanding service and commercial excellence. This role combines luxury retail expertise with a passion for craftsmanship, customer engagement, and personalised service.</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><div><ul><li>Deliver an elevated and personalised client experience that reflects Burberry's heritage and values.</li><li>Build lasting client relationships, developing a strong client book and nurturing repeat business.</li><li>Maximise sales opportunities through expert product storytelling and tailored recommendations.</li><li>Support visual merchandising standards and maintain an inspiring and well-presented store environment.</li><li>Efficiently process transactions, customer enquiries and after-sales requests with accuracy and care.</li><li>Contribute to stock management, operational excellence, compliance and health and safety standards.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><div><ul><li>Proven experience delivering exceptional customer service within luxury, premium retail or a client-focused environment.</li><li>Fluent German and strong English language skills, with the ability to confidently engage with a diverse client base.</li><li>Strong communication and relationship-building skills with a customer-first mindset.</li><li>Passion for luxury fashion, craftsmanship and delivering personalised experiences.</li><li>Comfortable working collaboratively within a team while taking ownership of individual goals.</li><li>Well organised, adaptable and able to perform effectively in a fast-paced retail environment.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p></div></div></div> RETAIL OFFLINE Product Development Administrator https://burberrycareers.com/job/London-Product-Development-Administrator-Not/1419601000/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not IT 1419601000A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div>Burberry is looking for a talented Product Development Admin to support Burberry’s Product Development team, ensuring key administrative, financial and logistics processes run with accuracy and care. This role plays an important part in helping goods move through the development cycle on time, while supporting timely vendor payments and clear budget visibility. Working closely with Product Development, Finance, Trade Compliance and wider cross-functional teams, you will help keep seasonal activity organised, informed and aligned to business priorities.</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><div><ul><li>Raise purchase orders for raw materials, components and shipments, ensuring information is accurate and vendors are paid on time.</li><li>Coordinate national and international shipments to and from Florence, working with couriers, vendors and internal teams.</li><li>Partner with Trade Compliance to prepare and manage the documentation required for import and export activity.</li><li>Maintain packing lists, sample order trackers and seasonal reports to support visibility across Design, Merchandising and Product Development.</li><li>Track shipment and Product Development budgets, allocating costs accurately and preparing clear analysis for Finance and leadership teams.</li><li>Monitor development activity, including mould costs, delivery progress and seasonal investment, providing updates that support key collection moments.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><div><ul><li>Strong administrative and organisational skills, with a careful eye for detail and accuracy.</li><li>Confident working with purchase orders, budgets, invoices or cost tracking in a product-led environment.</li><li>Able to build effective working relationships with internal teams, vendors, couriers and finance partners.</li><li>Clear and proactive communicator, comfortable managing multiple priorities and sharing timely updates.</li><li>Practical knowledge of SAP, Ariba or similar systems would be beneficial.</li><li>Collaborative, dependable and solutions-focused, with an interest in supporting the development of luxury products.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: United Kingdom || Not Applicable || London || PRODUCT DEVELOPMENT || HARD ACCESSORIES - CORE || n/a ||</p></div></div></div> PRODUCT DEVELOPMENT Product Developer, Shoes https://burberrycareers.com/job/Florence-Product-Developer%2C-Shoes-Not/1419584200/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry Florence Not IT 1419584200A0 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div><div><div>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.</div><div> </div><div>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</div></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div><div>Burberry is looking for a skilled Product Developer to help bring our women’s formal footwear collections to life from design concept through to showroom delivery. Based in Florence, this role sits within our Product Development function and plays a key part in translating creative vision into beautifully crafted product.</div><div> </div><div>Working closely with Design, Technical, Merchandising and vendor partners, you will support the development of prototypes, samples and special orders, balancing creativity, quality, timing and cost. This is an opportunity to contribute to the craft and precision behind Burberry product, ensuring each piece reflects our standards of luxury, innovation and customer relevance.</div></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><div><ul><li>Manage the end-to-end development of prototypes, samples and special orders for women’s formal footwear, from design launch to showroom delivery.</li><li>Partner closely with Design to interpret creative direction, attend fittings, provide product feedback and support solutions that protect the design vision.</li><li>Collaborate with Technical teams and suppliers to resolve development challenges, share updates and keep key stakeholders informed.</li><li>Build effective relationships with vendors, understanding their capabilities, availability and ways of working to support business needs.</li><li>Track prototype, sample and component orders, maintaining accurate PLM data and sample trackers throughout the collection process.</li><li>Support delivery against critical path, quality expectations and cost targets, identifying risks early and proposing practical actions.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><div><ul><li>Experience in footwear product development, ideally with knowledge of women’s formal footwear, construction methods, materials and manufacturing processes.</li><li>Able to translate design intent into clear briefs for internal teams, technical partners and vendors.</li><li>Commercially aware, with an understanding of product costs, margin considerations and budget requirements.</li><li>Comfortable working with vendors and factory partners, including on-site collaboration where required.</li><li>Clear and collaborative communicator who can work effectively across Design, Technical, Merchandising and supplier teams.</li><li>Confident using PLM and Excel, with English language skills at B2 level or equivalent.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p><p>Posting Notes: Italy || Not Applicable || Florence || PRODUCT DEVELOPMENT || SHOES - CORE || n/a ||</p></div></div></div> PRODUCT DEVELOPMENT Client Advisor - London https://burberrycareers.com/job/London-Client-Advisor-London-Not/1400222700/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry London Not GB 1400222700A2 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>INTRODUCTION</b></H2></div><div><p>At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   </p><p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>JOB PURPOSE</b></H2></div><div><div>We are hiring an Arabic speaking Client Advisor to join our Sloane Street team and deliver exceptional luxury experiences that inspire lasting customer relationships. As a brand ambassador for Burberry, you will create personalised and elevated client journeys, combining outstanding service with strong commercial awareness. This role is ideal for someone who thrives on building meaningful connections, whether through an established client portfolio or the confidence and capability to develop one within a luxury retail environment. Through clienteling excellence, styling expertise and a passion for fashion, you will contribute to both individual and store success.</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><div><ul><li>Build and nurture long-term relationships with new and existing clients, delivering personalised and memorable experiences.</li><li>Drive commercial performance through proactive client outreach, clienteling activities and repeat business.</li><li>Demonstrate strong product, styling and brand knowledge to inspire clients and support purchasing decisions.</li><li>Identify opportunities to grow and develop a loyal client base through consistent and thoughtful engagement.</li><li>Collaborate with colleagues to create an exceptional in-store environment that reflects</li><li>Burberry's luxury standards.Act as a brand ambassador, ensuring every client interaction reflects the values and heritage of Burberry.</li></ul></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div><ul><li>Experience within luxury retail retail or a customer-focused environment.</li><li>Confidence in developing and maintaining a client portfolio through proactive engagement.</li><li>Strong commercial awareness with a motivated and results-focused approach.</li><li>A passion for fashion, styling and luxury products, with a desire to continue learning.</li><li>Excellent communication skills and the ability to work collaboratively within a team environment.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FOOTER</b></H2></div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><p> </p></div></div></div> RETAIL OFFLINE Senior Client Advisor https://burberrycareers.com/job/%EC%84%9C%EC%9A%B8-Senior-Client-Advisor-%ED%95%B4%EB%8B%B9%EC%82%AC%ED%95%AD/1392052200/?feedId=713&campaignId=3&utm_source=JobAssist&utm_campaign=J2W_JobAssist Burberry 서울 해당사항 KR 1392052200A3 <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>INTRODUCTION</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>JOB PURPOSE</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>PERSONAL PROFILE</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>MEASURES OF SUCCESS</b></H2></div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>FOOTER</b></H2></div><div></div></div></div> RETAIL OFFLINE